We compared Cybereason Endpoint Detection & Response and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Cybereason offers both manual and automated setup options with varying deployment times, while Carbon Black has a straightforward setup process that might pose challenges for some users. Cybereason provides a user-friendly interface and highly regarded support, whereas Carbon Black offers advanced functionalities like continuous monitoring of logs and integration with other security tools. However, Cybereason is criticized for resource consumption and needs improvement in reporting features, while Carbon Black requires better node management and enhancements in GUI and troubleshooting. Cybereason is considered manageable and cheaper compared to larger competitors in terms of pricing, while Carbon Black is generally pricier.
"The price is low and quite competitive with others."
"It is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet is very user-friendly for customers."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"It gives all the information in a clear response."
"The solution is efficient."
"For me, the technical support is good."
"The initial setup process is straightforward."
"The dashboard is very good and you can consider it as an interactive UI."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."
"Carbon Black Defense has a higher detection ratio because it's cloud-based and it also does a lookup to virus total."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"It is a scalable solution...The initial setup was straightforward."
"I feel that the initial setup was straightforward and not complex."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"One of the most valuable features is that it will block vulnerable sites. If there was a connection between one of our devices to a known malware site, it will block it."
"The software uses very few resources; it is almost invisible to the end user."
"The support needs improvement."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Cannot be used on mobile devices with a secure connection."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"ZTNA can improve latency."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"Cybereason does not have sandbox functionality."
"The product's reporting isn't great."
"It initially took some time to deploy."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"This solution works well but needs lots of tuning and optimization."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
"It would be a better solution if Carbon Black Cb Defense had an on-promise solution and a virus auto delete or quarantine."
"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"The UI interface needs improvement. The management needs further work in future versions."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
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Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 61 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and Deep Instinct Prevention Platform, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Cybereason Endpoint Detection & Response vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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