Camunda vs Pega Platform comparison

Camunda and Pega are both solutions in the Business Process Management (BPM) category. Camunda is ranked #1 with an average rating of 8.2, while Pega is ranked #3 with an average rating of 8.0. Camunda holds a 21.7% mindshare in BPM, compared to Pega’s 5.9% mindshare. Additionally, 89% of Camunda users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Camunda

Read 75 Camunda reviews

27,838 Views
17,476 Comparison Views

89% willing to recommend

Pega Platform

Read 78 Pega Platform reviews

7,299 Views
5,484 Comparison Views

91% willing to recommend

Camunda

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and Camunda are leading process automation solutions targeting distinct market needs. Pega appears to have the upper hand due to its comprehensive features, despite some scalability issues, while Camunda is favored for its flexibility and cost-effectiveness, even with higher operational requirements and a need for better documentation.

Features: Pega Platform is equipped with extensive automation capabilities, AI-driven insights for enhanced decision-making, and a focus on end-to-end workflow management. Camunda provides an efficient BPMN-based engine, a high degree of customization for workflows, and developer-friendly tools for flexibility.

Room for Improvement: Pega needs to address scalability challenges, simplify its interface, and reduce the learning curve. Camunda has room to improve its documentation, user support, and could benefit from more accessible support resources to better serve its users.

Ease of Deployment and Customer Service: Pega's deployment is complex and time-consuming; however, it is supported by responsive customer service and offers diverse deployment models. Camunda is easier to implement and accelerates application development, though its customer service could be more immediate.

Pricing and ROI: Pega involves high setup costs but provides long-term ROI through operational efficiency improvements. Camunda, known for its open-source model, appears cost-effective initially with quick ROI, although higher customization costs may arise for firms.

To learn more, read our detailed Camunda vs. Pega Platform Report (Updated: October 2024).

Buyer's Guide

Camunda vs. Pega Platform

October 2024

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Categories and Ranking

Camunda

Ranking in Business Process Management (BPM)

1st

Ranking in Process Automation

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

Business Process Design (2nd)

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2024, in the Business Process Management (BPM) category, the mindshare of Camunda is 21.7%, up from 20.9% compared to the previous year. The mindshare of Pega Platform is 5.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Peter Broucke

Enterprise Architect at Proximus

Apr 23, 2024

Support is good (even the basic one), documentation is readily available and matches the need for agile development

Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise. As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations. Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.

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Balaji Choda

Manager Acquisition at American Express

May 9, 2024

Provides built-in frameworks that can be reused and reduces time and cost

The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

", Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner."

"We are documenting all of the processors and VPN. Then we are sharing it with our business users."

"I've found the active community most valuable but it also provides you with a lot of other features."

"Camunda Platform has a very good interface for workflow and business process design."

"The most valuable feature is the scheduling."

"I think that the positives of Camunda Platform are that our customers can start with the free version. I think it is the most important."

"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."

"The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process."

More Camunda pros

"Pricing is a little on the high side."

"The product helps you to build faster."

"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."

"The stability has been good. We haven't had any issues."

"Case Management is the most valuable feature of PegaRULES, which is not found in other BPM tools."

"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."

"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."

"The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems."

More Pega Platform pros

Cons

"I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas."

"Would be helpful if there were additional out-of-the-box activities."

"The support offered by the product is an area of concern where improvements are required."

"Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement."

"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."

"I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist."

"When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved."

"I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."

More Camunda cons

"The quality of partners available with Pega specialisation can be improved."

"The previous versions had good training documents but the updated versions need to improve the documentation."

"We would like to have a better ability to customize PegaRULES."

"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."

"UI needs improvement."

"The solution's pricing model or licensing model could be a little better."

"I've spent some hands-on time with the platform, and you can do those things, and it is all low code, but is it as easy as they make it sound? No. That's my two cents. For example, if I want to do something, there is no way to switch from low code. I just want to do a simple If-Then-Else rule, but I have to go through their low-code tool and do dragging and dropping. I'm a development person, and in my opinion, even some business users could do this easier. There is no way to go back and forth to an editor where I can just type in an If-Then-Else rule, which would be much faster than drawing in their low-code editor. They don't support that. They lead you too much."

"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."

More Pega Platform cons

Pricing and Cost Advice

"We're using the free version. We used the Enterprise version for some time. If I compare free versus what we paid at that time, the Enterprise version costs a lot. For the additional functionality that we got with the Enterprise version, it was too costly."

"Camunda is much cheaper."

"We use Camunda's community edition, which is free."

"The open-source version of the product is free to use."

"While the license isn't budget-friendly, careful consideration and calculated planning for a significant number of licenses can make it more cost-effective."

"It is good for a startup. When we started, its price was fair, but the way we are using it to orchestrate microservices makes it expensive. When you are growing as a company, you would have more microservices, and you would have more users. There is an exponential effect when you are growing in terms of the number of conditions, processes, and users because they bill you per process. So, the price was increasing very quickly for us, and it was very difficult."

"The evaluation of my customers on pricing is that it is reasonable."

"The price of the solution is reasonable."

More Camunda pricing and cost advice

"The product pricing is considered reasonable compared to other solutions in the market."

"I would rate the product's pricing a six out of ten."

"We mostly have a yearly license."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

"Pricing is good."

"The licensing model for Pega BPM needs to be improved."

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

"Licensing varies across geographical regions for us."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Manufacturing Company

Government

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

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Compared 16% of the time

Bizagi vs Camunda

Compared 9% of the time

IBM BPM vs Camunda

Compared 7% of the time

Bonita vs Camunda

Compared 7% of the time

Appian vs Camunda

Compared 5% of the time

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ServiceNow vs Pega Platform

Compared 24% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

OutSystems vs Pega Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

Camunda

October 2024

Download Camunda product report

Buyer's Guide

Pega Platform

October 2024

Download Pega Platform product report

Also Known As

Camunda BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

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Camunda

Video not available

Pega

Overview

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Camunda vs. Pega Platform

October 2024

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