Comparison Buyer's Guide

Executive SummaryUpdated on Jun 27, 2024

Categories and Ranking

Ranking in Business Process Management (BPM)
Ranking in Process Automation
Average Rating
Number of Reviews
Ranking in other categories
Business Process Design (2nd)
Pega BPM
Ranking in Business Process Management (BPM)
Ranking in Process Automation
Average Rating
Number of Reviews
Ranking in other categories
Rapid Application Development Software (7th), Low-Code Development Platforms (7th)

Mindshare comparison

As of July 2024, in the Business Process Management (BPM) category, the mindshare of Camunda is 23.1%, up from 21.6% compared to the previous year. The mindshare of Pega BPM is 4.9%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
Unique Categories:
Business Process Design
Process Automation
Rapid Application Development Software

Featured Reviews

Oct 4, 2020
Component reusability saves us development time, but the learning curve is too steep
The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform. This is from drawing the modeling and the workflow up to the production release. The support definitely has to be improved. Second, it needs to be more intuitive. As it is now, to develop an automated process in Camunda, you would need to involve a front end developer, backend developer, and sometimes, someone who has experience with modeling. Where in Appian and Pega, you would be able to simply reduce these overheads by creating the process, the flow, and converting it within certain boundaries into the automated process. The visualization part can definitely be improved. You can see the process moving live, but if you have a complex design where you would like to show the process in a different shape, that takes a lot of customization and a lot of coding effort to put this in place. The visualization needs not a little or a medium amount of work, but rather, it requires a lot of improvement. At the end of the day, we have the process, we have the workflow, we have the event, we have everything. However, what the people see at the end of the day is what they believe. So sometimes we know that we do have a lot of data and a lot of information, but we fail to represent this information in a way that meets or addresses the business requirements. Better visualization capabilities would help in this regard.
AmarenderChitti - PeerSpot reviewer
Sep 29, 2021
Easy to set up with great documentation and training
The integration is good. It can be capable of different integrations. There is a Pega Decision Hub, which is just a text-based analytical site. Based upon the text-based analytics and it can decide and trigger a case. There are a lot of new features in Pega that are great. I like case management in Pega. For the case management applications, so it's really fast to develop and it can scale and be extended based upon the business requirements. The initial setup is pretty straightforward. The documentation and training available are great. Pega is coming out with Pega Express, which is kind of a low-code development platform. The business rules can be built in a Pega Express Portal, which is more specifically built for business users and not technical users. That way, even non-technical people are able to build their own business processes easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:


"The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based."
"The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."
"I love that Camunda is a very developer-friendly platform, and my customers have evaluated the pricing as reasonable."
"The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."
"The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need."
"Being able to use a Java-based solution makes the product flexible."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The solution is able to support the size and scale required."
"This is a customizable product."
"The solution offers excellent workflows."
"The case management is great."
"The interface is quite simple and easy to use, even for beginners."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."


"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies."
"Customization and tech stack could be up-to-date."
"Initially, installation was challenging, but recent improvements have made it much easier."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."
"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."
"The product must provide more videos and training materials."
"The solution would benefit from more integration capabilities."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"It needs more integration with other platforms."
"This is a quite expensive product."
"The pricing model needs to be improved. Right now, it's too expensive."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."

Pricing and Cost Advice

"We have an annual subscription to this solution."
"The cost of this solution is better than some competing products."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"In Africa, the cost of deployment is an important factor to consider since it adds to the overall cost. This might be the only drawback to using it."
"We use the free version."
"Generally, the price could be better, as well as the licensing fees."
"It is less cost-prohibitive than other solutions on the market. This solution was in our price range."
"Camunda is a cheaply priced product, making it one of its major USPs."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."
"Users have to pay a yearly license cost for Pega BPM, which is expensive."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"We mostly have a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
Computer Software Company
Manufacturing Company
Financial Services Firm
Computer Software Company
Manufacturing Company

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...



Also Known As

Camunda BPM
Pegasystems, SmartBPM

Learn More

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Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Camunda vs. Pega BPM and other solutions. Updated: July 2024.
791,948 professionals have used our research since 2012.