CA Unified Communications Monitor vs PRTG Enterprise Monitor comparison

Broadcom and Paessler GmbH are both solutions in the Network Monitoring Software category. Broadcom is ranked #95, while Paessler GmbH is ranked #35 with an average rating of 7.3. Broadcom holds a 0.3% mindshare in NMS, compared to Paessler GmbH’s 0.6% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 88% of Paessler GmbH users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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310 Comparison Views

50% willing to recommend

PRTG Enterprise Monitor

Read 10 PRTG Enterprise Monitor reviews

636 Views
636 Comparison Views

88% willing to recommend

CA Unified Communications M...

PRTG Enterprise Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and PRTG Enterprise Monitor compete in the network monitoring category. PRTG appears to have an advantage in feature depth and performance, while CA Unified Communications Monitor is noted for cost-effectiveness and support.

Features: CA Unified Communications Monitor provides comprehensive communication monitoring, strong analytics, and extensive troubleshooting capabilities. PRTG Enterprise Monitor offers advanced network monitoring, flexibility with sensor-based monitoring, and robust alert systems.

Room for Improvement: CA could enhance its feature set to include more extensive network functionalities and improve its learning curve for advanced users. Expanding integration options could also benefit users. For PRTG, reducing its complexity would aid user experience. Streamlining certain configurations and simplifying initial setup would be useful improvements.

Ease of Deployment and Customer Service: CA Unified Communications Monitor focuses on ease of deployment with strong support services, making it user-friendly and quick to implement. PRTG Enterprise Monitor also facilitates straightforward deployment, though it can be more challenging initially due to its wide-ranging features. It provides comprehensive customer service, yet CA’s support is regarded as more approachable for deployment questions.

Pricing and ROI: CA Unified Communications Monitor features lower setup costs, catering to budget-conscious companies and offering a quick ROI through efficient unified communications management. PRTG Enterprise Monitor requires a higher initial investment, yet it promises significant ROI with extensive monitoring and scalability options.

To learn more, read our detailed CA Unified Communications Monitor vs. PRTG Enterprise Monitor Report (Updated: September 2025).

Buyer's Guide

CA Unified Communications Monitor vs. PRTG Enterprise Monitor

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

95th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), IT Infrastructure Monitoring (69th)

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

35th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.3%, up from 0.2% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
PRTG Enterprise Monitor	0.6%
CA Unified Communications Monitor	0.3%
Other	99.1%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Moshiur-Rahman Khan

CEO at IOPoint.com

Offers perfect real-time bandwidth monitoring and SNMP functionality

The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"The product's most valuable feature is network analysis."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

"PRTG is good and very easy to use."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"It can identify downtimes and disruptions."

"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

More PRTG Enterprise Monitor pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"The support must be improved."

"There could be more security features included in PRTG Enterprise Monitor."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

Information not available

"I rate the product's pricing an eight to seven out of ten."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"PRTG Enterprise Monitor is an expensive product."

"PRTG Enterprise Monitor's pricing is reasonable."

"The solution is affordable."

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Top Industries

By visitors reading reviews

No data available

Educational Organization

13%

University

12%

Healthcare Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

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What do you like most about PRTG Enterprise Monitor?

If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I have no idea about the pricing as I am not the sales person. The sales team coordinates these matters.

See all answers

What needs improvement with PRTG Enterprise Monitor?

I have not tried to customize the dashboard yet as our NOC is relatively new to the company. Our focus has been mainly on covering all blind spots. We have a standardized dashboard, and the only cu...

See all answers

Comparisons

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Compared 43% of the time

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Compared 31% of the time

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Compared 27% of the time

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Compared 79% of the time

HPE Aruba Networking UXI vs PRTG Enterprise Monitor

Compared 15% of the time

Checkmk vs PRTG Enterprise Monitor

Compared 6% of the time

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PRTG Enterprise Monitor

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Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

BBVA Compass

Information Not Available

Buyer's Guide

CA Unified Communications Monitor vs. PRTG Enterprise Monitor

September 2025

Free Report: CA Unified Communications Monitor vs. PRTG Enterprise Monitor

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