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CA Unified Communications Monitor vs ManageEngine OpManager comparison

Broadcom and ManageEngine are both solutions in the Network Monitoring Software category. Broadcom is ranked #103, while ManageEngine is ranked #9 with an average rating of 8.4. Broadcom holds a 0.2% mindshare in NMS, compared to ManageEngine’s 1.6% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 81% of ManageEngine users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
  • 348 Views
  • 230 Comparison Views
50% willing to recommend
ManageEngine OpManager
Read 52 ManageEngine OpManager reviews
  • 2,800 Views
  • 2,632 Comparison Views
81% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and ManageEngine OpManager are competing products in the network monitoring and management category. CA Unified Communications Monitor seems to have the upper hand in pricing and support, while ManageEngine OpManager stands out with its robust features, which many consider worth the investment.

Features: CA Unified Communications Monitor provides comprehensive communication analysis, tailored reporting for large enterprises, and seamless integration into existing frameworks. ManageEngine OpManager offers extensive network performance monitoring, advanced visualization options, and broader monitoring functionalities.

Room for Improvement: CA Unified Communications Monitor could improve its initial setup complexity, expand its supported environments, and enhance its dashboard customization. ManageEngine OpManager might benefit from reducing cost, improving its specialized monitoring capabilities, and expanding user training resources.

Ease of Deployment and Customer Service: ManageEngine OpManager provides straightforward deployment with versatile on-premise and cloud options, supported by a strong community. CA Unified Communications Monitor requires a more complex initial setup but offers personalized customer service dedication.

Pricing and ROI: CA Unified Communications Monitor has a competitive pricing model, potentially delivering higher ROI in enterprise communication environments. ManageEngine OpManager, though potentially more expensive upfront, offers substantial ROI through its broad applicability, catering to diverse organizational needs.

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To learn more, read our detailed CA Unified Communications Monitor vs. ManageEngine OpManager Report (Updated: July 2025).
Buyer's Guide
CA Unified Communications Monitor vs. ManageEngine OpManager
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
103rd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (6th), IT Infrastructure Monitoring (68th)
ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of ManageEngine OpManager is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Read full review
Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."
"The application monitoring is the solution's most valuable feature."
"The solution's most valuable features are reporting, event notifications, and alert management."
"The integration with the firewall monitoring, the security monitoring, is great."
"The ease of use and comprehensive integration are the most valuable features"
"The product provides intensive reports."
"The detections are fine when they work."
"The solution is finely stable."
More ManageEngine OpManager pros
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"The licensing for this solution is not straightforward and should be improved."
"The main area for improvement for ManageEngine OpManager is its performance."
"We had some stability issues at the outset that have since been resolved."
"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"The data provided by the tool is not accurate."
More ManageEngine OpManager cons
 

Pricing and Cost Advice

Information not available
"The licensing is on a yearly basis and the pricing is on the cheaper side."
"The price for ManageEngine OpManager is average."
"The tool's licensing costs are yearly."
"The solution is highly affordable"
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"In terms of pricing, I would rate it a two out of five. It was expensive."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
More ManageEngine OpManager pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about ManageEngine OpManager?
The product provides intensive reports.
See all answers
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
See all answers
What needs improvement with ManageEngine OpManager?
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a...
See all answers
 

Comparisons

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Compared 7% of the time
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Compared 7% of the time
More ManageEngine OpManager Competitors
 

Product Reports

Buyer's Guide
CA Unified Communications Monitor vs. ScienceLogic
July 2025
CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
ManageEngine OpManager
June 2025
ManageEngine OpManager reportDownload ManageEngine OpManager product report
 

Also Known As

CA UC Monitor
OpManager
 

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine
 

Sample Customers

BBVA Compass
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Buyer's Guide
CA Unified Communications Monitor vs. ManageEngine OpManager
July 2025
Free Report: CA Unified Communications Monitor vs. ManageEngine OpManager
Find out what your peers are saying about CA Unified Communications Monitor vs. ManageEngine OpManager and other solutions. Updated: July 2025.
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