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CA Unified Communications Monitor vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (60th)
ManageEngine OpManager
Ranking in Network Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of ManageEngine OpManager is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ManageEngine OpManager1.7%
CA Unified Communications Monitor0.5%
Other97.8%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Charles A - PeerSpot reviewer
Deputy Director at Access Healthcare Services Pvt Ltd
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"The integration with the firewall monitoring, the security monitoring, is great."
"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"Once it was set up and running, there were no issues with it, and it seems to run fairly well."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The product itself is very good."
"Managing platforms and network device virtualization on one platform is beneficial."
"Alerting is the biggest asset as we can have real-time failure view and predict failures in some cases."
"We use ManageEngine OpManager to monitor our link status, latency, and errors."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"The solution is a bit difficult to configure."
"The licensing for this solution is not straightforward and should be improved."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"The integration with various OEM products could be simplified."
"The main area for improvement for ManageEngine OpManager is its performance."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
 

Pricing and Cost Advice

Information not available
"ManageEngine OpManager has a three-tier licensing model."
"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"The tool's licensing costs are yearly."
"The product is not worth the money."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"It is reasonably priced."
"The price for ManageEngine OpManager is average."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
9%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for ManageEngine OpManager?
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...
What needs improvement with ManageEngine OpManager?
ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...
What is your primary use case for ManageEngine OpManager?
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...
 

Also Known As

CA UC Monitor
OpManager
 

Overview

 

Sample Customers

BBVA Compass
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about CA Unified Communications Monitor vs. ManageEngine OpManager and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.