CA Unified Communications Monitor vs ManageEngine OpManager comparison

Broadcom and ManageEngine are both solutions in the Network Monitoring Software category. Broadcom is ranked #95, while ManageEngine is ranked #8 with an average rating of 8.3. Broadcom holds a 0.3% mindshare in NMS, compared to ManageEngine’s 1.5% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 82% of ManageEngine users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

436 Views
310 Comparison Views

50% willing to recommend

ManageEngine OpManager

Read 55 ManageEngine OpManager reviews

2,695 Views
2,479 Comparison Views

82% willing to recommend

CA Unified Communications M...

ManageEngine OpManager

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and ManageEngine OpManager are competing products in the network monitoring and management category. CA Unified Communications Monitor seems to have the upper hand in pricing and support, while ManageEngine OpManager stands out with its robust features, which many consider worth the investment.

Features: CA Unified Communications Monitor provides comprehensive communication analysis, tailored reporting for large enterprises, and seamless integration into existing frameworks. ManageEngine OpManager offers extensive network performance monitoring, advanced visualization options, and broader monitoring functionalities.

Room for Improvement: CA Unified Communications Monitor could improve its initial setup complexity, expand its supported environments, and enhance its dashboard customization. ManageEngine OpManager might benefit from reducing cost, improving its specialized monitoring capabilities, and expanding user training resources.

Ease of Deployment and Customer Service: ManageEngine OpManager provides straightforward deployment with versatile on-premise and cloud options, supported by a strong community. CA Unified Communications Monitor requires a more complex initial setup but offers personalized customer service dedication.

Pricing and ROI: CA Unified Communications Monitor has a competitive pricing model, potentially delivering higher ROI in enterprise communication environments. ManageEngine OpManager, though potentially more expensive upfront, offers substantial ROI through its broad applicability, catering to diverse organizational needs.

To learn more, read our detailed CA Unified Communications Monitor vs. ManageEngine OpManager Report (Updated: September 2025).

Buyer's Guide

CA Unified Communications Monitor vs. ManageEngine OpManager

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

95th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), IT Infrastructure Monitoring (69th)

ManageEngine OpManager

Ranking in Network Monitoring Software

8th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.3%, up from 0.2% compared to the previous year. The mindshare of ManageEngine OpManager is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
ManageEngine OpManager	1.5%
CA Unified Communications Monitor	0.3%
Other	98.2%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Charles A

Deputy Director at Access Healthcare Services Pvt Ltd

Reporting features improve operational efficiency while weekend support needs enhancement

Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"The tool is useful for SNMP monitoring."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."

"Our customers are seeing a clear return on investment with ManageEngine OpManager, which is why they continue using it and maintain the solution for a long time."

"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."

"Overall, I give the product a rating of ten."

"I am satisfied with ManageEngine OpManager's monitoring features."

"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."

More ManageEngine OpManager pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"The licensing for this solution is not straightforward and should be improved."

"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"The main drawback is there is less documentation available, both public documentation and partner-available documentation."

"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."

"Real user and UI monitoring are not practical."

"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."

"We get a lot of false alerts."

More ManageEngine OpManager cons

Pricing and Cost Advice

Information not available

"The solution's licensing costs are yearly and based on the number of applications."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

"The product is not worth the money."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"The pricing is moderate."

"The solution's pricing is very low compared to other products."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	15
Large Enterprise	27

Questions from the Community

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What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.

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What needs improvement with ManageEngine OpManager?

The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...

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Product Reports

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CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

ManageEngine OpManager

September 2025

Download ManageEngine OpManager product report

Also Known As

CA UC Monitor

OpManager

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Sample Customers

BBVA Compass

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

CA Unified Communications Monitor vs. ManageEngine OpManager

September 2025

Free Report: CA Unified Communications Monitor vs. ManageEngine OpManager

Find out what your peers are saying about CA Unified Communications Monitor vs. ManageEngine OpManager and other solutions. Updated: September 2025.

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