CA Unified Communications Monitor vs Loom Systems comparison

Broadcom and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #65, while ServiceNow is ranked #61. Broadcom holds a 0.6% mindshare in IM, compared to ServiceNow’s 0.5% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

1,090 Views
610 Comparison Views

50% willing to recommend

Loom Systems

Read 4 Loom Systems reviews

897 Views
718 Comparison Views

80% willing to recommend

CA Unified Communications M...

Loom Systems

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Loom Systems compete in unified communications management and AI-driven monitoring. Loom Systems shows an advantage in features with superior AI capabilities, while CA Unified Communications Monitor is preferred for cost and support.

Features: CA Unified Communications Monitor provides comprehensive monitoring with detailed performance metrics, real-time alerts, and in-depth analysis of communication environments. Loom Systems features AI-driven insights, predictive analytics, and proactive issue resolution capabilities that set it apart in the market.

Room for Improvement: CA Unified Communications Monitor could benefit from advanced AI integration, enhanced predictive capabilities, and more flexible deployment options. Loom Systems needs improvements in cost-efficiency, broader integration capabilities, and a more detailed alert system.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is recognized for user-friendly deployment and reliable support, smoothly integrating into existing systems. Loom Systems offers cloud-based deployment for rapid implementation with strong customer service, showcasing flexibility for modern environments.

Pricing and ROI: CA Unified Communications Monitor is appreciated for manageable costs and strong ROI in performance monitoring. Loom Systems requires a higher initial investment but offers significant ROI through predictive analytics and issue prevention, suggesting compelling long-term value.

To learn more, read our detailed CA Unified Communications Monitor vs. Loom Systems Report (Updated: March 2026).

Buyer's Guide

CA Unified Communications Monitor vs. Loom Systems

March 2026

Download the complete report

Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

65th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), Network Monitoring Software (87th)

Loom Systems

Ranking in IT Infrastructure Monitoring

61st

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (5th)

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.1% compared to the previous year. The mindshare of Loom Systems is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Loom Systems	0.5%
CA Unified Communications Monitor	0.6%
Other	98.9%

IT Infrastructure Monitoring

Featured Reviews

reviewer1605927

Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees

Meets the needs of the customer but all of the features need improvement

I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.

Read full review

Keerthi Kumar Sangaraju

Technology Manager at a tech services company with 10,001+ employees

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

"The solution is very scalable; a company wouldn't have any issues expanding it if they needed to, and we have a few thousand users on the solution."

"What I like best about Loom Systems is that you can use it for infrastructure monitoring and that it's a flexible solution."

"Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved."

"The solution is absolutely scalable."

"The RFS portion of the solution is the product's most valuable feature."

"You can develop your own apps within Loom, and they can be configured very simply."

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved, specifically the user experience."

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with."

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

"The change management within the solution needs to be improved. There needs to be more process automation."

"The reporting is a bit weak."

"The change management within the solution needs to be improved. There needs to be more process automation."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

"What's lacking in Loom Systems is the level of priority for each incident."

"The reporting is a bit weak. They should work to improve this aspect of the product."

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

885,311 professionals have used our research since 2012.

Comparisons

StackState vs CA Unified Communications Monitor

Compared 13% of the time

Icinga vs CA Unified Communications Monitor

Compared 9% of the time

SolarWinds NPM vs CA Unified Communications Monitor

Compared 9% of the time

Zabbix vs CA Unified Communications Monitor

Compared 8% of the time

LogicMonitor vs CA Unified Communications Monitor

Compared 8% of the time

More CA Unified Communications Monitor Competitors

Splunk Observability Cloud vs Loom Systems

Compared 19% of the time

SolarWinds NPM vs Loom Systems

Compared 13% of the time

DX Unified Infrastructure Management vs Loom Systems

Compared 13% of the time

OpsRamp vs Loom Systems

Compared 13% of the time

BigPanda vs Loom Systems

Compared 11% of the time

More Loom Systems Competitors

Product Reports

Buyer's Guide

CA Unified Communications Monitor vs. Ixia Hawkeye

March 2026

CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

IT Infrastructure Monitoring

March 2026

Download Loom Systems product report

Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

Sample Customers

BBVA Compass

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Buyer's Guide

CA Unified Communications Monitor vs. Loom Systems

March 2026

Free Report: CA Unified Communications Monitor vs. Loom Systems

Find out what your peers are saying about CA Unified Communications Monitor vs. Loom Systems and other solutions. Updated: March 2026.

DOWNLOAD NOW

885,311 professionals have used our research since 2012.

See our CA Unified Communications Monitor vs. Loom Systems report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.