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CA Process Automation vs Nintex Process Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Nintex Process Platform
Ranking in Process Automation
17th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Business Process Management (BPM) (15th), Workload Automation (22nd)
 

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of Nintex Process Platform is 2.3%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Nintex Process Platform2.3%
CA Process Automation1.0%
Other96.7%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
Hafiz Muhammad Usama - PeerSpot reviewer
Manager Mobility & Digitalization at Fatima group
Have experienced challenges integrating with other systems but have benefited from improved process automation
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"It is easy to debug and troubleshoot."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"If you’re planning or looking for an application able to create process automation, stop looking."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"The technical support is very good."
"This is a very good solution, and our client is very happy with it."
"Only Nintex has the feature which allows attachments to an email.​"
"Allows us to provide desktop/laptop and mobile solutions to our users."
"K2 makes your work simple."
"The customer service and support team are good, the premium support is good, and their response is fast."
"It's easy to configure your set of rules to make the form controls work perfectly, removing manual work and making processes seamless."
"K2 is reasonably priced."
 

Cons

"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"OCR capability should be added as a feature."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"These configurations can be changed only through the installation wizard. There's no way to update such information in the administration interface, which is, in my opinion, very bad."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"K2's support for DevOp team corporations is weak."
"Performance. Some customers ask why K2 is slow?"
"Hawkeye is emerging as a reporting solution, but as a V1 product it’s not very useful yet."
"At times, issues arise in certain scenarios. In such cases, the versioning can become quite difficult. There may be no other way but to restart the entire process or rectify it at that point."
"Nintex seems to be very server intensive. It is one of the reasons that we are moving to a different product on the SharePoint 2016 platform."
"We are currently facing a lot of issues with Nintex, and we are trying to move away from this solution."
"Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise."
"Nintex technical support is not great."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"The product’s price is competitive compared to other vendors."
"Certainly. Notably, in terms of cost, this solution presents a substantial advantage, being approximately forty percent more economical compared to Oracle. It offers flexibility with two deployment options, catering to both cloud and on-premises preferences. Moreover, within each deployment option, there are two variations available. For organizations with limited IT resources and relying on citizen developers—individuals from the business side comfortable with technology—the platform allows for a more hands-on approach. These users can independently implement solutions without extensive coding or custom development. In contrast, the KQ solution at Symantec is adept at addressing the needs of sectors like banking, where extensive custom development is required for seamless integration with existing applications, websites, and ensuring robust security measures."
"Comparatively, it's expensive."
"It's more suited for enterprise level, not for small or medium-sized businesses (SMBs)."
"We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."
"The annual support costs are expensive."
"The enterprise version has some additional features that I would like to use, but the price is not fair."
"For the initial hundred users, the cost is $21,000 per year, which I find too high."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Manufacturing Company
18%
Construction Company
15%
Financial Services Firm
11%
Financial Services Firm
15%
Outsourcing Company
12%
Manufacturing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise26
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we ca...
What is your primary use case for K2?
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most of them are safety projects, and a few other projects include off-boarding proje...
 

Also Known As

CA IT Process Automation Manager
K2 blackpearl, K2 Five, Nintex Workflow
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about CA Process Automation vs. Nintex Process Platform and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.