We performed a comparison between CA Identity Suite [EOL] and ForgeRock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"User-friendly solution."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"I found all of them quite valuable, especially the identity manager, governance, and identity portal. All the features are helpful."
"Nowadays it is offered as a Virtual Appliance, and that saves considerable time for installing and controlling it."
"With the Virtual Appliance, combined with CA Identity Manager and GovernanceMinder as one solution, it eliminates having multiple infrastructure requirements, multiple products, and gives a holistic view of the access granting."
"The most valuable feature is the re-certification campaign capabilities."
"You can spin up IDM or Identity Suite in a few hours and it is ready to use."
"The most valuable feature is the speed of implementation. Now with the Virtual Appliance, it's much faster. In the past, to implement this kind of solution, it would take so many weeks. Now, it takes one day, or minutes, and we have the deployment ready."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"We create and define the permissions and configurations for the users."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The support is good and prompt."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Easy to customize and adaptable to any environment."
"The product is easy to set up."
"Omada Identity has a steep learning curve."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"It is not possible to customize reports on Omada Identity."
"Functionality and usability could be improved."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"The documentation can be improved because sometimes we have some technical issues that were not documented and we have to rely on support to solve them. Then there are issues around getting the architecture, but it's challenging to get the architecture."
"If there was a seamless integration between portal and IdentityMinder, then that would help a bit."
"The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more target applications."
"I would like synchronization when a mapping is added between end points. Currently, the synchronization is not complete. It would be great if this synchronization happened immediately."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The identity management model needs a bit of improvement."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The solution could improve by adding more advertising and marketing."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"Lacks simplified documentation within the tool that requires use of a separate portal."
Earn 20 points
CA Identity Suite [EOL] doesn't meet the minimum requirements to be ranked in Identity Management (IM) while ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews. CA Identity Suite [EOL] is rated 8.2, while ForgeRock is rated 8.0. The top reviewer of CA Identity Suite [EOL] writes "Eliminates multiple infrastructure requirements and products, gives a holistic view of access granting". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". CA Identity Suite [EOL] is most compared with , whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder.
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