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CA Identity Suite [EOL] vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Identity Suite [EOL]
Average Rating
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
ForgeRock
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
37
Ranking in other categories
Identity Management (IM) (9th), Access Management (8th), Customer Identity and Access Management (CIAM) (4th)
 

Featured Reviews

it_user732822 - PeerSpot reviewer
Technical Support Manager at Future systems
The identity manager, governance, and identity portal features are especially valuable and helpful
I found all of the features to be quite valuable, especially the identity manager, governance, and identity portal. All of the features are helpful The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more…
SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Single Sign-On is valuable."
"The most valuable feature is the re-certification campaign capabilities."
"Additionally, the CA Identity Suite was able to replace our old mainframe based identity suite with a newer generation, more rapid development tool, which helped us to achieve our roadmap and reach the destination which we were looking for."
"The most valuable feature is the speed of implementation. Now with the Virtual Appliance, it's much faster. In the past, to implement this kind of solution, it would take so many weeks. Now, it takes one day, or minutes, and we have the deployment ready."
"You can spin up IDM or Identity Suite in a few hours and it is ready to use."
"My favorite feature of the suite is, of course, the provisioning aspect of it, as it allows you to provision accounts within minutes instead of waiting weeks, which is a huge benefit for business at the end of the day so that you can get your workers up and running in a timely fashion."
"I find the UI much simpler than the previous version."
"The most valuable feature is the speed of implementation, because now with the Virtual Appliance it is much faster, and in the past to implement this kind of solution would take many weeks, but now it takes one day or minutes and we have the deployment ready."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Easy to customize and adaptable to any environment."
"Highly customizable is one of the main advantages of the ForgeRock product, with rapid deployment, highly improved performance and scalability, and full integration with internal provisioning systems."
"Almost all the notes which are required for these journeys are out of the box, and if you want to enable biometrics, you can get these notes from ForgeRock marketplace, so most technologies are out of the box or require a minimum configuration."
"One of the interesting projects was to use ForgeRock as software as a service for the biggest telecommunication company in Switzerland, where they used it as a service for their customers."
"The most valuable features are that it is easy to manage and it's stable."
"ForgeRock has CIAM with leading and innovative solutions and is DevOps and cloud ready."
"ForgeRock provides a complete solution for authentication and authorization, which is excellent."
 

Cons

"The key feature I would like to see is close loop remediation, which is in conjunction with CA Identity Governance today."
"The connectors for the identity and governance part could use some improvement, by way of adding more areas."
"I would like synchronization when a mapping is added between end points. Currently, the synchronization is not complete."
"I think CA is too heavy and can't do some things out-of-the-box, so I can't tell you that I love Identity Suite, because right now I don't."
"If there was a seamless integration between portal and IdentityMinder, then that would help a bit, but I don't see many challenges yet."
"The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more target applications."
"We would like to see more analytics in the solution."
"The documentation can be improved because sometimes we have some technical issues that were not documented and we have to rely on support to solve them."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"Technical support needs improvement. We have raised many cases but every time I call, they don't support."
"The product's support services in the French language are not free."
"The solution could improve by adding more advertising and marketing."
"It should have a better user interface. Its flexibility should also be improved."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"It's hard to speak with ForgeRock. It's very expensive."
 

Pricing and Cost Advice

Information not available
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"It's a bit pricey and could be more competitive."
"ForgeRock is an expensive solution."
"Its price is comparable to other products in the market."
"The pricing of the solution is fair but I do not have the full details."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
6%
Manufacturing Company
6%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is very straightforward and helpful.
What needs improvement with ForgeRock?
There are some areas I want ForgeRock to improve. These areas include policy configuration, documentation clarity, UI complexity, and debugging token flow. I want ForgeRock to improve in documentat...
What is your primary use case for ForgeRock?
I am using ForgeRock for standard support, policy configurations, and documentation clarity. The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate t...
 

Comparisons

 

Also Known As

IdMLogic SIGMA
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

Acciona, Comcast
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about One Identity, Microsoft, SailPoint and others in Identity Management (IM). Updated: May 2026.
895,151 professionals have used our research since 2012.