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CA Datacom vs IDERA SQL Diagnostic Manager for SQL Server comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Datacom
Ranking in Database Development and Management
26th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
IDERA SQL Diagnostic Manage...
Ranking in Database Development and Management
13th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Event Monitoring (12th)
 

Mindshare comparison

As of October 2026, in the Database Development and Management category, the mindshare of CA Datacom is 1.2%, up from 1.3% compared to the previous year. The mindshare of IDERA SQL Diagnostic Manager for SQL Server is 3.0%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Database Development and Management Mindshare Distribution
ProductMindshare (%)
IDERA SQL Diagnostic Manager for SQL Server3.0%
CA Datacom1.2%
Other95.8%
Database Development and Management
 

Featured Reviews

it_user489183 - PeerSpot reviewer
IT Admin at a logistics company with 10,001+ employees
Scalability and the online maintainability of definitions are definite advantages for us
We've had it for so long, so it's status quo. But we've added all sorts of functionality to our applications and there are no issues with databases. Anything developers request, we're able to accomplish. Also, we deal a lot with government regulation - and not to talk about what the company does - but anything that they require of us, because we transmit data back and forth with them, we're able to do that with no problems. And there have been a lot of changes over the past five years that our government dictated regarding what we actually end up doing. So, we're able to be extremely flexible with that.
reviewer2317098 - PeerSpot reviewer
Assistant at a tech services company with 1,001-5,000 employees
Offers effective monitoring of resources but lacks the ability to connect to an AWS instance and write custom queries.
We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes We've set up alerts to notify us when performance deviates from the baseline we've configured for each resource. So, whenever that happens, we get an alert and can investigate immediately. So,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support staff with whom I have dealt are truly top notch; they understand whatever issue or question we might have and are able to supply quick and valid answers much of the time, or they fully engage in developing solutions when that is required."
"It is a solid product."
"This product is very stable, compared to a lot of other DBMSs that run in our shop."
"It does its job very well."
"They provide the best support compared to other providers I have used previously."
"The initial setup is fairly straightforward for a mainframe product."
"It definitely ​cuts down on our support costs. I do not get woken up in the middle of the night very often for a problem with Datacom."
"They are very responsive; they are always ready to meet any questions that we have or any needs that we have, and we get very personal one-on-one support when we need it with just top-notch service."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"Memory and CPU utilization features are good."
"There are several monitoring tools, but IDERA SQL Diagnostic Manager is actually better than other competitors."
"One of the things that it is used for is to detect anything that could possibly cause our systems not to function well, and it has helped us to determine that before anything has actually happened."
"Ability to identify bottlenecks, deadlocks and slow running queries and run monthly and daily reports."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"SQL monitoring time has been dramatically reduced and our IT Infrastructure team has improved SQL maintenance and monitoring knowledge over time just by using SQL DM."
 

Cons

"The only minor issue that we have had with Datacom is in the installation guide: Some of the sizings for the databases have not really worked out for us, so we had to go in and resize them."
"There are still some things - and I know they are working on some of them - but for the "no-outage maintainability" of things, they are making improvements as we speak, but there is definitely still room for more of that."
"I had trouble with an upgrade once but, when I have trouble with the upgrade there's always someone there to support me and get me through it really quickly."
"There are a lot of features that come out with each upgrade, but our application that runs on it has been around for a long time; they sort of decommissioned this application."
"Something that we would like to see is for them to develop integration with open distribution systems."
"Scalability is what I mentioned earlier, regarding room for improvement. It doesn't seem to scale out to an environment as large as ours, with just a single monitoring server."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"With basic SQL training in my history, I've found at times I needed to Google SQL counters, for example, to understand what was occurring or how to configure SQL DM to be useful."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"Tech support has been okay, not that great, but they made sure that we got what we were looking for."
"Reporting and overall analysis of data gathered from SQL Server."
 

Pricing and Cost Advice

Information not available
"We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."
"The pricing is reasonable, it's comparable with the competitors."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
15%
Construction Company
10%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise7
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise4
 

Also Known As

DATACOM
IDERA SQL DM, IDERA SQL Diagnostic Manager
 

Overview

 

Sample Customers

Blue Hill Data Services Inc.
Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
Find out what your peers are saying about CA Datacom vs. IDERA SQL Diagnostic Manager for SQL Server and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.