"The simplicity of the dashboard is very good."
"We like the performance of the product."
"It does everything we wanted it to do."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The VPN is one of the solution's most valuable features for us."
"The stability of New Relic APM is very good."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The technical support and documentation are quite good."
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"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The algorithm is the most valuable aspect of the solution."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"I haven't come across any features that are lacking."
"They should bring the pricing down to be more competitive."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The solution is quite expensive."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"It would be nice if there were pre-made dashboards."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
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"The solution needs to enhance the management dashboards."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
CA Cross-Enterprise Application Performance Management is ranked 45th in Application Performance Management (APM) with 1 review while eG Enterprise is ranked 18th in Application Performance Management (APM) with 4 reviews. CA Cross-Enterprise Application Performance Management is rated 6.0, while eG Enterprise is rated 7.8. The top reviewer of CA Cross-Enterprise Application Performance Management writes "Good technical support and scales well for cloud deployments but needs better UI". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". CA Cross-Enterprise Application Performance Management is most compared with , whereas eG Enterprise is most compared with ControlUp, PRTG Network Monitor, Dynatrace, SolarWinds NPM and Goliath Performance Monitor.
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