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Broadcom Clarity vs Jira vs Jira Align comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Broadcom Clarity enhances planning and financial management, showing noticeable ROI improvements in six months despite integration challenges.
Sentiment score
6.9
Jira enhances ROI with cost savings, efficiency, productivity, task management, sprint tracking, process streamlining, flexibility, and integration.
Sentiment score
6.0
Jira Align increased productivity and efficiency despite concerns over cost versus benefits and occasional negative return on investment.
Overall, the ROI mainly came from improved team productivity, better project visibility, reduced coordination efforts, faster issue tracking, and more predictable delivery execution.
Sde 2 at a educational organization with 501-1,000 employees
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Technical Lead at a tech services company with 501-1,000 employees
 

Customer Service

Sentiment score
6.7
Broadcom Clarity's customer service is praised for escalation and support but criticized for slow response and inconsistent documentation.
Sentiment score
6.7
Jira's customer service receives mixed reviews, with praise for responses but criticism for support delays and lack of phone help.
Sentiment score
5.9
Jira Align's customer service is responsive and knowledgeable, though some users note occasional delays due to internal processes.
Customers receive 24/7 support as long as they have a license.
National Practice Manager - Enterprise Work Management at Ampion
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
Atlassian's biggest strength is its self-service ecosystem: documentation, community discussions, and integrations.
Sde 2 at a educational organization with 501-1,000 employees
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical Program Manager at Concentrix Catalyst
 

Scalability Issues

Sentiment score
7.7
Broadcom Clarity adapts well to varying user scales, though some experience challenges with specific versions and complex integrations.
Sentiment score
7.2
Jira is scalable, supporting teams of all sizes, though some face challenges with administration and customization at scale.
Sentiment score
7.5
Jira Align is praised for scalability, seamless Jira integration, flexible licensing, but may challenge non-technical users and non-Jira tool integration.
We have customers ranging from 50 users to 100 to 200,000 users.
National Practice Manager - Enterprise Work Management at Ampion
In our experience, Jira scales well across team size growth, multiple departments, larger project portfolios, and complex Agile environments.
Sde 2 at a educational organization with 501-1,000 employees
As the number of users, projects, and work items grows, Jira can scale effectively.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
Jira supports a growing user base, multiple workflows, integrations, and enterprise-level project management needs.
Software Engineer at ValueMomentum
 

Stability Issues

Sentiment score
7.5
Broadcom Clarity offers high availability and reliability, though occasional performance issues occur, particularly during peak times and setup complexities.
Sentiment score
7.6
Jira is reliable with high uptime, though occasional slowdowns or disruptions may occur due to customization or server issues.
Sentiment score
8.3
Jira Align is praised for stability, minimal downtime, and efficient performance, earning high ratings despite minor integration issues.
It handles team collaborations and large workloads consistently very well.
Software Engineer at ValueMomentum
Downtime is very rare.
Sde 2 at a educational organization with 501-1,000 employees
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

Broadcom Clarity requires UI, mobile improvements, simpler reporting, better integrations, resource efficiency, and enhanced analytics and training.
Jira users seek better customization, simpler UI, improved integration, enhanced performance, and more affordable add-ons for a smoother experience.
Jira Align users seek better navigation, integration, customization, reporting, mobile access, clearer documentation, and more AI features.
We are having difficulty using the Broadcom mobile application, which is not compatible with our network and inflow settings.
Project manager at a think tank with 201-500 employees
Broadcom Clarity could improve by adding artificial intelligence and reporting capabilities.
National Practice Manager - Enterprise Work Management at Ampion
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Senior Quality Analyst at a consultancy with 51-200 employees
It is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
 

Setup Cost

Broadcom Clarity's pricing is high yet competitive, with varied licenses, bulk discounts, and justified costs for its capabilities.
Jira's pricing depends on team size, deployment, and plugins, with cloud generally cheaper but scaling costs for enterprises.
Jira Align's pricing is often deemed costly, especially for smaller enterprises, affecting adoption decisions despite fair assessments.
The least price works out to about fifty dollars per month per user.
National Practice Manager - Enterprise Work Management at Ampion
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
Overall, Jira offers good value for an organization that actively uses its capabilities, but companies should plan carefully for long-term scaling costs, especially in large enterprise environments with many users and plugins.
Sde 2 at a educational organization with 501-1,000 employees
It all depends on what sort of Microsoft licensing agreements the company has as to whether one is going to be better than the other.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
 

Valuable Features

Broadcom Clarity boosts transparency, efficiency, and flexibility in project management, enhancing decision-making with user-friendly design and comprehensive features.
Jira offers excellent bug tracking, project management, and agile support with customizable workflows and strong integration with Atlassian tools.
Jira Align excels in user-friendly interface, customizable features, and reports, enhancing team collaboration and Agile integration.
The most valuable features of Broadcom Clarity are the roadmap feature and the hierarchy feature, which allow rolling up all the projects into programs and portfolios.
National Practice Manager - Enterprise Work Management at Ampion
The valuable feature is the portfolio management, which includes project management and status reporting, managing the projects and programs at a portfolio level.
Project manager at a think tank with 201-500 employees
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Senior Quality Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
We export most of what is in Jira to Power BI so we can run better reports.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
 

Featured Reviews

GA
Delivery Transformation Lead at Banca Transilvania
Broad perspective on strategic management exists but integration challenges hinder efficiency
The product execution part, such as planning and executing, is done through Atlassian tools, specifically Jira. We wanted to upgrade our ability to understand how all these products and teams are working against strategic goals, tracking expenses and time, but the integration between Broadcom Clarity and Atlassian Jira is very cumbersome and not straightforward. Their integration, even with ConnectALL, is just adequate, but it's never going to be great because they are actively trying to sell Rally. To make Broadcom Clarity a perfect product, I think with Jira, nothing can be done. To be fair, I don't know exactly how Rally integration works as I've only read about it, but I know that in marketing papers, it seems amazing with full-on integration, whereas with Jira, it just doesn't work that effectively.
reviewer2813067 - PeerSpot reviewer
Sde 2 at a educational organization with 501-1,000 employees
Centralized sprint boards have transformed our planning and now improve cross‑team visibility
While Jira is very powerful, there are definitely areas it could be improved, especially for usability and simplicity. One common challenge is that Jira can feel overwhelming for new users. The number of features, configurations, workflows, and settings is huge. Onboarding non-technical teams or new employees sometimes takes longer than expected. A simple default experience for a beginner would help a lot. Another issue is performance. In large organizations with heavy customizations, large backlogs, or complex dashboards, Jira can occasionally feel slow, especially when loading filters, reports, or larger boards. Pricing can also become expensive as an organization scales and multiple Atlassian products and plugins are added. Some smaller teams sometimes feel the ecosystem becomes costly over time. The mobile experience would be smoother for project managers or leadership users who mainly want quick update approvals or dashboard views on the go. Overall, Jira's biggest strength is flexibility, but that flexibility can also create complexity if not managed carefully. Improving simplicity, performance, and ease of adoption would make the platform even stronger. An additional improvement I would mention for Jira is around balancing flexibility with simplicity. Jira gives organizations a huge amount of customization power, which is great. But over time, many teams end up creating overly complicated processes. After a few years, some Jira environments become difficult to maintain because there are many workflows, custom fields, permissions, and automations layered on top of each other. It would help if Jira would provide a strong built-in recommendation or health check for keeping a project clean or efficient. For example, identifying unused custom fields, suggesting workflow simplicity improvements, flagging redundant automations, or recommending dashboard optimization.
reviewer2788377 - PeerSpot reviewer
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Long-term agile tracking has supported development but reporting has required workarounds
I know Jira as Jira; I have used the cloud and I have used on-premise. It is an issue tracker. My experience has been positive, as it is an okay tool, but I like Azure DevOps better. I assess the dependency management feature as okay, but again, Azure DevOps is better; it is more customizable. I find the scenario planning features are okay, but if you have a good Scrum Master or Agile coach, you can get a lot better insights just by looking at the data. We export most of what is in Jira to Power BI so we can run better reports.
report
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Comparison Review

it_user355629 - PeerSpot reviewer
Director Corporate Systems and Emerging Business at a insurance company with 1,001-5,000 employees
Nov 19, 2015
JIRA can do incident management, work configuration, and a lot of other different things. But we haven't found anything as compelling as CA Agile.
The tools are not overly complex for Agile. It appears that CA has recognized that. They're not just building the connector for Rally, but they are also allowing other groups to build connectors from JIRA into CA PPM and from other tools to CA PPM. If you are looking at open source products, why…
 

Top Industries

By visitors reading reviews
Construction Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
Healthcare Company
7%
Manufacturing Company
16%
Financial Services Firm
14%
Computer Software Company
6%
Government
6%
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
8%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise11
Large Enterprise117
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise60
Large Enterprise152
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise19
 

Questions from the Community

What needs improvement with Broadcom Clarity PPM?
The product execution part, such as planning and executing, is done through Atlassian tools, specifically Jira. We wa...
What is your primary use case for Broadcom Clarity PPM?
The purpose for using Broadcom Clarity is strategic portfolio management, connecting the strategic teams with expense...
What advice do you have for others considering Broadcom Clarity PPM?
When assessing the flexibility of Broadcom Clarity in adapting to industry-specific requirements, it can do many thin...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
In terms of pricing and setup cost, my experience with the pricing and licensing of Jira was generally positive, espe...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various...
What advice do you have for others considering Jira Align?
Users have to understand their business objective before using the solution. Given the right training, it is easy for...
 

Also Known As

Clarity PPM, CA Clarity, CA PPM, CA Clarity PPM
Jira Software
AgileCraft
 

Overview

 

Sample Customers

Toyota Financial Services, GameStop, Polycom, Sky, Qantas, Cox Enterprises, Banco Mercantil, Borealis
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about Broadcom, Planisware, monday.com and others in Project Portfolio Management. Updated: May 2026.
896,510 professionals have used our research since 2012.