BotFarm vs Pega Robotic Process Automation comparison

Automation Anywhere and Pega are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #22 with an average rating of 8.0, while Pega is ranked #20 with an average rating of 6.7. Automation Anywhere holds a 0.5% mindshare in RPA, compared to Pega’s 3.3% mindshare. Additionally, 91% of Automation Anywhere users are willing to recommend the solution, compared to 87% of Pega users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 4, 2024

Pega Robotic Process Automation and BotFarm are strong contenders in the robotic process automation category. Pega excels in integration capabilities and complex workflows, while BotFarm is superior in scalability and ease of use.

Features: Pega offers robust integration with .NET, a unique debugging style, and CRM integration for enhanced analytics. BotFarm excels with its scalability in deploying bots, user-friendly interface, and strong integration with external applications.

Room for Improvement: Pega could improve its OCR and Citrix integrations, offer better UI design, and provide a simplified robot management solution. BotFarm needs to enhance third-party application support, improve machine learning capabilities, and offer more flexible pricing models.

Ease of Deployment and Customer Service: Pega supports both cloud and on-premises deployments but has a complex initial setup. Customer service reviews are mixed. BotFarm provides a straightforward setup, is user-friendly, and is supported by skilled technical teams.

Pricing and ROI: Pega's pricing is high and often bundled with other products, which may not favor small businesses, though it offers competitive ROI. BotFarm provides a flexible, usage-based licensing model, making it cost-effective for companies with varied demands.

To learn more, read our detailed BotFarm vs. Pega Robotic Process Automation Report (Updated: September 2025).

Buyer's Guide

BotFarm vs. Pega Robotic Process Automation

September 2025

Download the complete report

Helped 871,469 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of BotFarm is 0.5%, up from 0.3% compared to the previous year. The mindshare of Pega Robotic Process Automation is 3.3%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
Automate	2.0%
Pega Robotic Process Automation	3.3%
BotFarm	0.5%
Other	94.2%

Robotic Process Automation (RPA)

Featured Reviews

Jane Rachma Kiniti

IT Project Manager at Labo des histoires

Automate has streamlined workflows and increased efficiency with powerful automation

The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.

Read full review

Ganesh-Subramanian

Digital Transformation Lead at Expleogroup

Offers enhancement in data accuracy with low-code requirements and easy onboarding

It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.

Read full review

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega Robotic Process Automation (RPA) automates repetitive, rule-based tasks across systems without human intervention. Struggling with flexibility but integrates easily for small-scale automation tas

1. Enhanced Cross-Platform Support Currently optimized for Windows-based applications. Needs better support for web, cloud-native, and non-Windows environments (e.g., Linux, macOS). 2. Simplified Development Experience Pega Robot Studio has a steep learning curve, especially for non-developers. Could benefit from a more intuitive, drag-and-drop interface and prebuilt automation templates. 3. Stronger AI/ML Integration Bots rely heavily on rule-based logic. Native integration with AI/ML models (e.g., for document understanding, sentiment analysis) could make bots smarter and more adaptive. 4. Improved Debugging & Testing Tools Debugging complex automations can be time-consuming. Needs better simulation, logging, and error tracing tools for faster troubleshooting. 5. More Scalable Bot Orchestration While Pega Robot Manager is powerful, managing large bot fleets can become complex. Could improve auto-scaling, load balancing, and dynamic resource allocation. 6. Broader Integration Ecosystem Limited out-of-the-box connectors compared to competitors like UiPath. Expanding the integration library (e.g., for SaaS apps, APIs, databases) would reduce custom development. 7. Licensing Flexibility Licensing can be cost-prohibitive for smaller teams or departments. More modular or usage-based pricing could improve adoption.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"Overall, the whole product is really nice and provides significant benefits."

"We have found the pricing to be very reasonable."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."

More Automate pros

"The most valuable feature of BotFarm is the fact that we can use escalations when we need more computer power to fulfill all embargo that we receive in one day."

"From a solution standpoint, screen capture and tight integration with Outlook are valuable features."

"The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it."

"BotFarm is an easy solution to use and the interface is better than older versions."

"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."

"There are not many challenges when setting up this solution, and there is a good amount of documentation to go with it."

"Automation Anywhere provides a very flexible UI."

"The most valuable feature is the interface, which helps to provide a good user experience."

More BotFarm pros

"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."

"It is a good and matured solution."

"User-friendly, easy to understand and has many features including the ability to track."

"They are leaders in the same industry."

"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."

"The tech support is highly available and there is plenty of online training available."

"The number of human steps that have been eliminated is significant, and we try to maximize straight-through processing."

"It helped cut short the release cycle by almost 40% compared to the previous solution."

More Pega Robotic Process Automation pros

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"There is a lack of good development for artificial intelligence, such as machine learning."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"The user interface could be slightly enhanced to make it more modern."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

More Automate cons

"The licensing schemes could be more competitive. They need to be much more flexible in their pricing."

"The discovery suite that they just acquired could be included."

"Although I like the OCR technology, it could still be further improved."

"I would definitely be wanting to see OCR features for improving the solution."

"The CL command poses an issue during the process of data conversion, accuracy, data loss and the assessment of certain data as false."

"We have connectivity and integration with pretty much every single tech stack across the table that we have in the world, and there are a few areas that they don't do that well yet. I'd be looking for some improvement there, in terms of their integration with certain products."

"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."

"The stability needs to be improved."

More BotFarm cons

"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."

"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."

"Rule versioning and deployment to enable parallel development could still be improved"

"The ease-of-use could be improved."

"The orchestration needs to be better."

"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."

"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."

"Pega Robotic Process Automation scalability is too low."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"Once you buy the software, you just pay for the support for backend help."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"It comes with a package that costs approximately $20,000 USD per year."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Automate pricing and cost advice

"An unattended bot license costs around $5,000, whereas an attended bot license costs roughly $1,500."

"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."

"The solution prices are expensive. It would be more beneficial for customers to lower the pricing."

"We are on an annual license for the solution and is priced well."

"The pricing model could be simplified."

"I am very happy with the pricing."

"There is a license for this solution and it is on an annual basis. I am satisfied with the price."

"We pay approximately $15,000 USD per year."

More BotFarm pricing and cost advice

"I would rate the product's pricing a nine out of ten."

"I was not involved in licensing and pricing, but it is worth the cost."

"Pega Robotic Process Automation is an expensive solution."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"The licensing cost is too high."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"Pega is pretty costly."

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

See recommendations

871,469 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Performing Arts

No data available

Financial Services Firm

23%

Computer Software Company

15%

Manufacturing Company

11%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	8
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	14
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	17

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...

See all answers

What do you like most about BotFarm?

The product has increased efficiency and reduced the time spent on tasks.

See all answers

What is your experience regarding pricing and costs for BotFarm?

The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our orga...

See all answers

What needs improvement with BotFarm?

The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-wri...

See all answers

What do you like most about Pega Robotic Process Automation?

The solution's automation handling capability has positively impacted the overall automation process in my experience.

See all answers

What is your experience regarding pricing and costs for Pega Robotic Process Automation?

I would rate the pricing a six out of ten, with ten being expensive.

See all answers

What needs improvement with Pega Robotic Process Automation?

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially ...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 21% of the time

Nintex RPA vs Automate

Compared 16% of the time

Microsoft Power Automate vs Automate

Compared 15% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 9% of the time

More Automate Competitors

Automation Anywhere vs BotFarm

Compared 41% of the time

Microsoft Power Automate vs BotFarm

Compared 30% of the time

Edgeverve AssistEdge Cloud RPA vs BotFarm

Compared 30% of the time

More BotFarm Competitors

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 49% of the time

UiPath Platform vs Pega Robotic Process Automation

Compared 29% of the time

Automation Anywhere vs Pega Robotic Process Automation

Compared 7% of the time

IPsoft 1RPA vs Pega Robotic Process Automation

Compared 6% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 6% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automate

October 2025

Download Automate product report

Buyer's Guide

BotFarm

October 2025

Download BotFarm product report

Buyer's Guide

Pega Robotic Process Automation

October 2025

Download Pega Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

No data available

Pega RPA, OpenSpan

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

BotFarm is an enterprise-level robotic process automation (RPA) solution. What is unique about BotFarm is that users can buy RPA processes based on demand and not be confined to a license or a strict capacity structure. BotFarm, a robust product of Automation Anywhere, is the only RPA solution that allows users to buy only the products they need when they need them. BotFarm allows users to launch all the robots they need to get tasks completed sooner and more efficiently than many other products in the marketplace today. This consumption-based business model will result in significant savings and increase an organization's overall profitability.

BotFarm Benefits

Scalable: The flexible nature of the solution makes it very easy to scale when needed.
User-friendly: The UI is simple to use and understand. Users do not have to be tech-savvy to deploy bots.
Improves efficiency: BotFarm will increase process integrity by reducing human error and the need for continuous manual human effort or interaction.
Integration: BotFarm integrates well with many third-party solutions.

BotFarm Features

No code/low code solutions: Users can easily create and deploy bots to perform undesirable, mundane tasks, freeing IT staff to work on more productive, complicated tasks.
IQ Bots: Easily extrapolate data from any document, such as resumes, invoices, and legal documents, to ensure data is correctly correlated and grouped together and that overall data integrity is never compromised.
Fast: Deployed bots can complete tasks significantly faster than any human component, and with less error.
Cost-effective: Users only pay for the bots they actually need, and create as they go. This innovative process will save your organization time and money while increasing overall productivity and profitability. BotFarm has a very good ROI and is a stable, secure, and scalable solution.

Reviews from Real Users

Akshay P., Associate Systems Analyst at NSEiT Limited, relates, “It is very easy, simple. You're working on a notepad, and you don't need to know programming to work on this. The dashboards are quite good, especially on the latest versions.”

A Digital Strategy Manager at an energy/utilities company shares, “The scalability is the solution's most valuable aspect. The reason Bot Farm is used is to have only one license available whenever you have a spike in the transactions. That is a core feature. That is something which we are using to the maximum. It's working well due to the fact that the solution use case is quite structured.”

A Senior RPA Developer at a tech services company tells us, “The solution is great to automate any repetitive tasks, which you might do on a daily basis. For example, the organization may need to be generating invoices or extracting data from PDF files daily. It is very versatile in what you can automate. This has improved my organization by cutting down on repetitive tasks that now can be automated.”

Automation Anywhere

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Pega

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever

eBay Enterprise, M&I Bank

Buyer's Guide

BotFarm vs. Pega Robotic Process Automation

September 2025

Free Report: BotFarm vs. Pega Robotic Process Automation

Find out what your peers are saying about BotFarm vs. Pega Robotic Process Automation and other solutions. Updated: September 2025.

DOWNLOAD NOW

871,469 professionals have used our research since 2012.

See our BotFarm vs. Pega Robotic Process Automation report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.