BotFarm vs Pega Robotic Process Automation comparison

Automation Anywhere and Pega are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #18 with an average rating of 8.0, while Pega is ranked #20 with an average rating of 7.0. Automation Anywhere holds a 0.4% mindshare in RPA, compared to Pega’s 3.3% mindshare. Additionally, 91% of Automation Anywhere users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Pega Robotic Process Automation and BotFarm are strong contenders in the robotic process automation category. Pega excels in integration capabilities and complex workflows, while BotFarm is superior in scalability and ease of use.

Features: Pega offers robust integration with .NET, a unique debugging style, and CRM integration for enhanced analytics. BotFarm excels with its scalability in deploying bots, user-friendly interface, and strong integration with external applications.

Room for Improvement: Pega could improve its OCR and Citrix integrations, offer better UI design, and provide a simplified robot management solution. BotFarm needs to enhance third-party application support, improve machine learning capabilities, and offer more flexible pricing models.

Ease of Deployment and Customer Service: Pega supports both cloud and on-premises deployments but has a complex initial setup. Customer service reviews are mixed. BotFarm provides a straightforward setup, is user-friendly, and is supported by skilled technical teams.

Pricing and ROI: Pega's pricing is high and often bundled with other products, which may not favor small businesses, though it offers competitive ROI. BotFarm provides a flexible, usage-based licensing model, making it cost-effective for companies with varied demands.

To learn more, read our detailed BotFarm vs. Pega Robotic Process Automation Report (Updated: June 2025).

Buyer's Guide

BotFarm vs. Pega Robotic Process Automation

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of June 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.7%, up from 1.0% compared to the previous year. The mindshare of BotFarm is 0.4%, up from 0.3% compared to the previous year. The mindshare of Pega Robotic Process Automation is 3.3%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Ganesh-Subramanian

Digital Transformation Lead at Expleogroup

Offers enhancement in data accuracy with low-code requirements and easy onboarding

It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.

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VISHNU VARDHAN CHENNURU

Application Development Team Lead at Accenture

Great for UI creation, helpful support services, and reliable

Excel connectors need to be improved as there are a few connectors in Excel areas. The recording is not at best in Pega Robotics. They could look into it. The interactions with some applications, like Windows and web applications, are a little slow. They need to improve their speed. It should be normal, to open it with other tools. However, right now, it's a little hard. Users should feel they can develop easily. It will sometimes hang while interacting with third-party applications. Instead of adapters, if we had direct interaction of the applications with API and had scripts, that would be better. We have only CSharp supported right now. We'd like to have Python supported. If it was, it would be easier for us and make the solution more flexible. Currently, we are adding three different configuration files, however, if I had the option, I'd prefer to make a single configuration file and then differentiate it in all three environments. It can be difficult to create logic in automation. It's hard than if we used other RPA tools. If they could add more toolbox options, that would be ideal. They need to do what they can to help us reduce complexity in the automation and combine things under, for example, a single control.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"We have found the pricing to be very reasonable."

"The product effectively handles all the tasks we require."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"The pricing is excellent. I would give them perfect marks in that regard."

"It gives us a central place to schedule tasks and run them distributed."

"The most valuable features for my client are timing and scheduling."

"Overall, the whole product is really nice and provides significant benefits."

More Automate pros

"The most valuable features I have found to be the screen scraping and the integration with third-party solutions."

"The most valuable features are PDF extraction and emailing."

"Productivity increased far more than thirty percent."

"The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it."

"Automation Anywhere provides a very flexible UI."

"The most valuable feature is the rapid deployment of multiple bots."

"The most important feature of BotFarm is web automation."

"The initial setup is straightforward."

More BotFarm pros

"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."

"The tech support is highly available and there is plenty of online training available."

"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."

"The platform's most valuable feature is the ability to perform most tasks reliably. It efficiently integrates with other systems and automates various tasks."

"The solution's automation handling capability has positively impacted the overall automation process in my experience."

"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."

"User-friendly, easy to understand and has many features including the ability to track."

"The low-code/no-code development aspect of the solution is great."

More Pega Robotic Process Automation pros

Cons

"It's possible that they could use a stronger community for seeking guidance and help."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The interface could be more user-friendly and easier to navigate."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"The solution has a very weak knowledge base."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

More Automate cons

"The deployment could be simplified."

"We do have some troubles with the internal software commands, but we have been troubleshooting this bug to fix it."

"The solution doesn't have support like they used to. They need support. We have personnel of our own, but sometimes we need assistance beyond our own team."

"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."

"An area for improvement in BotFarm is that the communication between the Control Room and the Bot Client Missions isn't utilized well. There's also the issue with PCI DSS compliance or certain regulations that require a set of configurations that are not fully supported by BotFarm. The product should be certified or designed according to the required regulations in the finance industry to make it better."

"The solution can improve the accuracy of hand-written data reading"

"One aspect that can be improved is the accessibility of reusable components for developers. It relates to role-based access and accessibility."

"We have connectivity and integration with pretty much every single tech stack across the table that we have in the world, and there are a few areas that they don't do that well yet. I'd be looking for some improvement there, in terms of their integration with certain products."

More BotFarm cons

"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."

"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."

"The orchestration needs to be better."

"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."

"I would like to improve the tool's integration features and stability."

"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."

"It's difficult not knowing when alerts will arrive."

"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

More Automate pricing and cost advice

"Our licensing costs are approximately $3,000 USD annually."

"The pricing model could be simplified."

"We are on an annual license for the solution and is priced well."

"The pricing is fair."

"Pricing for this solution can be better."

"I think payment can vary but it's a re-occurring fee that needs to be paid every year."

"I am very happy with the pricing."

"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."

More BotFarm pricing and cost advice

"I was not involved in licensing and pricing, but it is worth the cost."

"The licensing cost is too high."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"I would rate the product's pricing a nine out of ten."

"Pega is pretty costly."

"Pega Robotic Process Automation is an expensive solution."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Computer Software Company

27%

Financial Services Firm

27%

Real Estate/Law Firm

Retailer

Financial Services Firm

29%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about BotFarm?

The product has increased efficiency and reduced the time spent on tasks.

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What is your experience regarding pricing and costs for BotFarm?

The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our orga...

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What needs improvement with BotFarm?

The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-wri...

See all answers

What do you like most about Pega Robotic Process Automation?

The solution's automation handling capability has positively impacted the overall automation process in my experience.

See all answers

What is your experience regarding pricing and costs for Pega Robotic Process Automation?

I would rate the pricing a six out of ten, with ten being expensive.

See all answers

What needs improvement with Pega Robotic Process Automation?

The solution's configuration and settings could be more comprehensive.

See all answers

Comparisons

UiPath Platform vs Automate

Compared 34% of the time

Microsoft Power Automate vs Automate

Compared 33% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

Automation Anywhere vs BotFarm

Compared 100% of the time

More BotFarm Competitors

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 46% of the time

UiPath Platform vs Pega Robotic Process Automation

Compared 37% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 10% of the time

Automation Anywhere vs Pega Robotic Process Automation

Compared 6% of the time

IPsoft 1RPA vs Pega Robotic Process Automation

Compared 2% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automate

June 2025

Download Automate product report

Buyer's Guide

BotFarm

June 2025

Download BotFarm product report

Buyer's Guide

Pega Robotic Process Automation

June 2025

Download Pega Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

No data available

Pega RPA, OpenSpan

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

BotFarm is an enterprise-level robotic process automation (RPA) solution. What is unique about BotFarm is that users can buy RPA processes based on demand and not be confined to a license or a strict capacity structure. BotFarm, a robust product of Automation Anywhere, is the only RPA solution that allows users to buy only the products they need when they need them. BotFarm allows users to launch all the robots they need to get tasks completed sooner and more efficiently than many other products in the marketplace today. This consumption-based business model will result in significant savings and increase an organization's overall profitability.

BotFarm Benefits

Scalable: The flexible nature of the solution makes it very easy to scale when needed.
User-friendly: The UI is simple to use and understand. Users do not have to be tech-savvy to deploy bots.
Improves efficiency: BotFarm will increase process integrity by reducing human error and the need for continuous manual human effort or interaction.
Integration: BotFarm integrates well with many third-party solutions.

BotFarm Features

No code/low code solutions: Users can easily create and deploy bots to perform undesirable, mundane tasks, freeing IT staff to work on more productive, complicated tasks.
IQ Bots: Easily extrapolate data from any document, such as resumes, invoices, and legal documents, to ensure data is correctly correlated and grouped together and that overall data integrity is never compromised.
Fast: Deployed bots can complete tasks significantly faster than any human component, and with less error.
Cost-effective: Users only pay for the bots they actually need, and create as they go. This innovative process will save your organization time and money while increasing overall productivity and profitability. BotFarm has a very good ROI and is a stable, secure, and scalable solution.

Reviews from Real Users

Akshay P., Associate Systems Analyst at NSEiT Limited, relates, “It is very easy, simple. You're working on a notepad, and you don't need to know programming to work on this. The dashboards are quite good, especially on the latest versions.”

A Digital Strategy Manager at an energy/utilities company shares, “The scalability is the solution's most valuable aspect. The reason Bot Farm is used is to have only one license available whenever you have a spike in the transactions. That is a core feature. That is something which we are using to the maximum. It's working well due to the fact that the solution use case is quite structured.”

A Senior RPA Developer at a tech services company tells us, “The solution is great to automate any repetitive tasks, which you might do on a daily basis. For example, the organization may need to be generating invoices or extracting data from PDF files daily. It is very versatile in what you can automate. This has improved my organization by cutting down on repetitive tasks that now can be automated.”

Automation Anywhere

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Pega

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever

eBay Enterprise, M&I Bank

Buyer's Guide

BotFarm vs. Pega Robotic Process Automation

June 2025

Free Report: BotFarm vs. Pega Robotic Process Automation

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