"BotFarm has been working perfectly fine with our business model. Its scalability is the most valuable feature. We can easily scale out bots on a need basis. Portability is another valuable feature. We work with different payment systems like Visa and MasterCard and have bots for them. Because of BotFarm, we are able to reuse these bots."
"The most valuable features I have found to be the screen scraping and the integration with third-party solutions."
"The solution is very stable. We don't have issues with bugs or glitches."
"From a solution standpoint, screen capture and tight integration with Outlook are valuable features."
"The most valuable features are PDF extraction and emailing."
"Automation Anywhere provides a very flexible UI."
"Automation Anywhere has good document extraction features where it can learn patterns."
"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."
"The low-code/no-code development aspect of the solution is great."
"They are leaders in the same industry."
"The workflow system is very intuitive."
"The tech support is highly available and there is plenty of online training available."
"It is really flexible in what it can do."
"The most valuable features are the loops to lookup tables to read the data."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"The OCR tool, the optical character recognition tool, could be more efficient."
"The new version is not very stable. Sometimes I can't use the recording sound."
"The deployment could be simplified."
"The image processing capabilities definitely need to be improved."
"The dashboard needs improvement. For Bot Farm, the visualization is not that good compared to the main Automation Anywhere dashboard."
"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."
"I would like to be able to access BotForm using a mobile app."
"Although I like the OCR technology, it could still be further improved."
"The OCR capabilities of the solution could be improved."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"The development experience needs to be improved."
"The ease-of-use could be improved."
"You cannot use a two-dimensional array to read the data."
"I would like to see an enhanced auditing feature included."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
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BotFarm is ranked 5th in Robotic Process Automation (RPA) with 26 reviews while Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 8 reviews. BotFarm is rated 8.0, while Pega Robotic Process Automation is rated 7.8. The top reviewer of BotFarm writes "Good customer support but some technical issues need to be addressed". On the other hand, the top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". BotFarm is most compared with Automation Anywhere (AA), UiPath and Blue Prism Cloud, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Salesforce Sales Cloud. See our BotFarm vs. Pega Robotic Process Automation report.
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
