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Boomi iPaaS vs Informatica Intelligent Data Management Cloud (IDMC) vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Boomi iPaaS streamlines integration, boosts ROI over 100%, and saves costs with efficient, rapid deployment and minimal development efforts.
Sentiment score
7.1
Informatica IDMC enhances data quality, efficiency, and analytics, offering secure integration and reduced cloud migration costs for businesses.
Sentiment score
4.2
Workato boosts productivity and cost savings with automation, faster setups, and improved operations, achieving 40% ROI within a week.
We have automated complete order-to-cash processes for multiple customers, saving over 90 million dollars.
The return is faster since development efforts are minimized, allowing for quicker integration delivery.
We see return on investment from this solution in terms of time; time reduction or cost benefits is what we are getting very good results from.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
7.5
Boomi iPaaS support is responsive and knowledgeable, with mixed reviews, valuable community resources, and improved service in high-end plans.
Sentiment score
6.9
Informatica's customer service is praised for quick, knowledgeable support, though response times can vary with customization and membership levels.
Sentiment score
6.2
Workato's customer service is praised for responsiveness and effectiveness, though some note time zone limitations in assistance.
Seamlessly meeting SLAs and providing excellent responses to challenges and issues related to interface and data connectivity.
The tech support is very good, offering immediate responses and chat options.
We receive service that is more than adequate, even exceptional.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
The response time is pretty good because we have someone in-house, who is an expert from Informatica, in our team who can help us with any sort of queries usually.
If they are unsure how to resolve an issue, they keep customers informed, providing updates about progress and ensuring communication with the product team to deliver accurate responses.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
7.9
Boomi iPaaS is scalable and versatile but can become expensive with high integration counts and specific setup challenges.
Sentiment score
7.3
Informatica IDMC delivers scalable, flexible data management across cloud and on-premise environments, accommodating diverse enterprise needs efficiently.
Sentiment score
5.9
Workato is scalable and elastic but may face challenges with high data volumes and specific configuration needs.
The reason we wanted to use our own Kubernetes cluster was to do automatic scaling for utilized resources, allowing us to save.
We have built approximately 1,100 interfaces for one customer, which is a significant achievement.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
I find Informatica Intelligent Data Management Cloud (IDMC) to be a sustainable and scalable solution.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
6.5
Boomi iPaaS is generally stable with 99.99% availability, though some users report occasional issues and a learning curve.
Sentiment score
7.7
Informatica Cloud is highly rated for stability, despite occasional issues; support effectively resolves any reported bugs.
Sentiment score
6.6
Workato is stable and efficient for daily tasks, though issues may occur with large data volumes and CSV limits.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

Boomi iPaaS requires enhanced API management, improved documentation, simplified pricing, better integration, and advanced version control for users.
Informatica IDMC requires improvements in integration, user interface, performance, support consistency, connectivity, automation, data tagging, and pricing.
Workato needs enhancements in collaboration, API management, UI improvements, data handling, customization, and AI integration for better efficiency.
The integration landscape has become complex, and having a data strategy with unified data models would make integration easier for any platform, including Boomi.
A significant area for improvement is version control.
The ETL aspect of Boomi iPaaS is not mature enough at the moment.
The tool needs to mature in terms of category-specific attributes or dynamic attributes.
I also want to see integration with other Informatica products, such as IICS, to leverage the metadata from EDC.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
 

Setup Cost

Boomi iPaaS offers a connection-based pay-per-use model, praised for its flexibility and competitive pricing despite potential cost increases.
Informatica IDMC, a costly solution for large enterprises, offers extensive features and flexibility, justifying its premium pricing.
Workato offers competitive, flexible pricing from $50K-$130K annually, suitable for scalable integrations with no hidden costs.
While pricing is relative, compared to others, it is favorable.
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year.
It ranges from a quarter million to a couple of million a year.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
I think the costs are reasonable for the kinds of features that Informatica Intelligent Data Management Cloud (IDMC) has.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
 

Valuable Features

Boomi iPaaS offers flexible, scalable integration with low-code tools, enhancing speed and efficiency for medium-sized organizations.
Informatica IDMC excels in data management with strong integration, AI-driven analytics, and a flexible user interface.
Workato simplifies integration with pre-built connectors and a user-friendly interface, empowering non-technical users with low-code solutions.
It automates the creation and population of a data warehouse, reducing the need to write SQL scripts and procedures.
The most valuable features of Boomi are the integration capabilities, the Data Hub product, and the UDI integration.
The maturity of the product is significant.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
Informatica Intelligent Data Management Cloud (IDMC) can connect to pretty much any application, including Oracle Analytics and Power BI, and it works quite seamlessly.
In on-premise, we call it EDC for metadata management, while in cloud-based technologies, it is known as the Metadata Command Center, which serves the same purpose as EDC concerning CDGC.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Mindshare comparison

Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Boomi iPaaS12.5%
Microsoft Azure Logic Apps12.4%
MuleSoft Anypoint Platform10.4%
Other64.7%
Integration Platform as a Service (iPaaS)
Data Management Platforms (DMP) Market Share Distribution
ProductMarket Share (%)
Informatica Intelligent Data Management Cloud (IDMC)14.1%
Palantir Foundry25.2%
Cloudera Data Platform6.2%
Other54.5%
Data Management Platforms (DMP)
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Workato5.3%
Boomi iPaaS12.5%
Microsoft Azure Logic Apps12.4%
Other69.8%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Eugene Paden - PeerSpot reviewer
Integration solution proves maturity and drives productivity
There are many features we're using. We're starting to do AI now regarding integration with other platforms, focusing on creating integrations. A significant area for improvement is version control. Currently, you develop and cannot properly roll back to a previous version unless you create different versions. With proper version control, you could know which version to revert to and test other versions.
SaurabhGaonshindhe - PeerSpot reviewer
Modular structure and AI features stream new reporting processes
One of my clients has a requirement; they want to integrate metadata into the process, which means, for example, if I just want to implement a new field into my database, that field needs to be reflected throughout, let's say, 200 mappings. This highlights the need for a data-driven approach. My experience with technical support from Informatica is quite interesting; I would rate it as nine out of ten for Informatica PowerCenter kind of products or the Informatica integration products, because my team can do some hands-on using their free licenses or one-month kind of products. However, for products Master Data Management or related to MDM or Data Governance, there is no way by which we can directly practice, and my team struggles at that point.
Isaac Viana - PeerSpot reviewer
Integration support simplifies automation and reduces errors without existing frustrations
In Workato, I can see everything that goes behind the process. You can see how everything works, how the tool works in the background. If something goes bad and an error appears, I can see why it happened. The best features Workato offers, in my opinion, are the easy integration with many different types of tools. The Workato interface is so easy to use. Workato has impacted my organization positively by reducing errors, which is one of the most important improvements I can see, and one great thing is that in Workato I can do many things that the main BPA platform we use does not do. Error reduction has helped our team in Workato as we can see more details about the most common errors and what makes everything go bad. With this specific data, we can develop a new and better solution. Workato helped us to do this. We can see more details about the errors and solve them. Workato has improved a lot of my work because there I can develop many flows easier and faster. At this moment, I do not have anything that frustrates me.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
7%
Non Profit
6%
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
10%
Insurance Company
7%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise15
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise24
Large Enterprise134
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What do you like most about Boomi AtomSphere Integration?
The tool's most valuable features I've found are related to debugging and testing. It makes it easy to track executio...
What is your experience regarding pricing and costs for Boomi AtomSphere Integration?
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year. It is affordable even for small customers,...
What needs improvement with Boomi AtomSphere Integration?
Boomi iPaaS needs better source control. It is not as good as it could be in terms of managing versions and running w...
How does Azure Data Factory compare with Informatica Cloud Data Integration?
Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transfor...
Which Informatica product would you choose - PowerCenter or Cloud Data Integration?
Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a...
What are the biggest benefits of using Informatica Cloud Data Integration?
When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead r...
What needs improvement with Workato?
While there are still a few areas where Workato has room for improvement, they’re making impressive strides in advanc...
What is your primary use case for Workato?
We use Workato for our G&A across finance, accounting, procurement, audit and compliance, HR, GTM which covers sa...
What advice do you have for others considering Workato?
I have experience in the automation space for more than 18 years, and I have worked on multiple integration platforms...
 

Also Known As

Boomi
ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration
No data available
 

Overview

 

Sample Customers

DocuSign Inc., Innotas, Certent, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, City of McKinney, Ritchie Bros. Auctioneers (RBA), Daylight Transport, A10 Networks
The Travel Company, Carbonite
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in Integration Platform as a Service (iPaaS). Updated: September 2025.
871,358 professionals have used our research since 2012.