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BMC TrueSight vs Netreo comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
24th
Ranking in Cloud Monitoring Software
25th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Event Monitoring (7th), AIOps (13th)
Netreo
Ranking in IT Infrastructure Monitoring
57th
Ranking in Cloud Monitoring Software
35th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.6%, up from 1.0% compared to the previous year. The mindshare of Netreo is 0.9%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.6%
Netreo0.9%
Other97.5%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer1803231 - PeerSpot reviewer
Engineer at a legal firm with 201-500 employees
Provides a stable solution but would improve by developing an all-in-one-solution
The advice I would give to anyone looking at implementing Netreo into their organization would be to do your market research and evaluate the product, do not just choose it because someone recommends it to you. Overall, from my perspective, I would rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC, which has greatly helped them to streamline their processes."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"We utilize BMC TrueSight Operations Management to proactively monitor all of our physical and virtual server environments, and coupled with Entuity for TrueSight Operations Management, we can have a holistic view of our network and server environments health in a single pane of glass."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The technical support team at Netreo is pretty good."
 

Cons

"Deployment requires lots of resources (servers). It has too many consoles."
"It's a far more complex technology than I perceived at the beginning to deploy."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The pricing could be better."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The scalability of Netreo is lacking."
 

Pricing and Cost Advice

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The tool is moderately expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
8%
Comms Service Provider
11%
Construction Company
11%
Outsourcing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
CloudMonix
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Information Not Available
Find out what your peers are saying about Datadog, Zabbix, Splunk and others in IT Infrastructure Monitoring. Updated: August 2026.
912,788 professionals have used our research since 2012.