BMC TrueSight vs Ixia Hawkeye comparison

BMC Helix and Keysight Technologies are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #31 with an average rating of 9.0, while Keysight Technologies is ranked #63. BMC Helix holds a 1.2% mindshare in IM, compared to Keysight Technologies’s 0.5% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 100% of Keysight Technologies users who would recommend it.

BMC TrueSight

Read 51 BMC TrueSight reviews

3,620 Views
1,557 Comparison Views

86% willing to recommend

Ixia Hawkeye

Read 4 Ixia Hawkeye reviews

1,047 Views
544 Comparison Views

100% willing to recommend

BMC TrueSight

Ixia Hawkeye

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 7, 2025

BMC TrueSight and Ixia Hawkeye are prominent products in the IT performance monitoring and network validation category. Ixia Hawkeye appears to have an edge due to its advanced network simulations, which offer real-time insights and active testing.

Features: BMC TrueSight shines with performance insights, predictive analytics, and IT operations automation. It connects to diverse platforms and monitors a range of IT infrastructure effectively. Ixia Hawkeye offers active network testing, real-time performance data, and application monitoring. It emphasizes network readiness and troubleshooting, appealing to those needing instant network insights.

Room for Improvement: BMC TrueSight can improve by simplifying its setup process, enhancing ease of use for non-technical users, and reducing its complexity for quicker onboarding. Additionally, expanding its network simulation capabilities could bring more value. Ixia Hawkeye could benefit from strengthening its analytical tools to rival TrueSight’s data depth, enhancing integration with a broader array of platforms, and offering more comprehensive customer support resources for complex issues.

Ease of Deployment and Customer Service: BMC TrueSight’s deployment is extensive, requiring experienced personnel, though its support is responsive. Ixia Hawkeye boasts a streamlined deployment with intuitive configuration, supported by accessible customer service, making it suitable for teams without specialized IT experience.

Pricing and ROI: BMC TrueSight is a pricier investment, offering value for businesses needing deep analytics. Ixia Hawkeye provides quick ROI through high network visibility and easy integration, positioning itself as a cost-effective choice for rapid deployment and immediate insights.

To learn more, read our detailed BMC TrueSight vs. Ixia Hawkeye Report (Updated: January 2026).

Buyer's Guide

BMC TrueSight vs. Ixia Hawkeye

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (25th), AIOps (5th)

Ixia Hawkeye

Ranking in IT Infrastructure Monitoring

63rd

Average Rating

9.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (6th), Network Monitoring Software (83rd)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.2%, up from 0.9% compared to the previous year. The mindshare of Ixia Hawkeye is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	1.2%
Ixia Hawkeye	0.5%
Other	98.3%

IT Infrastructure Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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José Enrique Cano Rodriguez

Assistant Consultant at Tata Consultancy

A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting

Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."

"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."

"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."

"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."

"The noise reduction for ticketing works much better than we have seen in a lot of other companies."

"The initial setup of BMC TrueSight Operations Management was easy."

"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."

"It is a very stable product."

More BMC TrueSight pros

"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."

"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."

"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."

"Our customer was happiest with the price of this product."

Cons

"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."

"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."

"The product must provide application or service monitoring features."

"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."

"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."

"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."

"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."

"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"

More BMC TrueSight cons

"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."

"The customization of tests and even the results can be improved."

"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."

"Improvements in network performance are essential."

Pricing and Cost Advice

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

"The cost depends on the usage."

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"They have changed the licensing fees."

"Though I have no clue about the tool's actual price, I know that it is astronomical."

More BMC TrueSight pricing and cost advice

"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."

"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

10%

Outsourcing Company

Government

Financial Services Firm

Outsourcing Company

Computer Software Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

No data available

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

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What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

See all answers

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

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Comparisons

Dynatrace vs BMC TrueSight

Compared 8% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 5% of the time

Zabbix vs BMC TrueSight

Compared 4% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 4% of the time

Centreon vs BMC TrueSight

Compared 4% of the time

More BMC TrueSight Competitors

NETSCOUT nGeniusONE vs Ixia Hawkeye

Compared 15% of the time

DX Unified Infrastructure Management vs Ixia Hawkeye

Compared 13% of the time

Aurea CX Monitor vs Ixia Hawkeye

Compared 12% of the time

ThousandEyes vs Ixia Hawkeye

Compared 11% of the time

VMware Aria Operations for Applications vs Ixia Hawkeye

Compared 11% of the time

More Ixia Hawkeye Competitors

Product Reports

Buyer's Guide

BMC TrueSight

January 2026

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Buyer's Guide

Network Monitoring Software

January 2026

Download Ixia Hawkeye product report

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.

Keysight Technologies

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

EMA

Buyer's Guide

BMC TrueSight vs. Ixia Hawkeye

January 2026

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