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BMC TrueSight vs Ixia Hawkeye comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
22nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), Cloud Monitoring Software (25th), AIOps (14th)
Ixia Hawkeye
Ranking in IT Infrastructure Monitoring
66th
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (83rd)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.7%, up from 1.0% compared to the previous year. The mindshare of Ixia Hawkeye is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.7%
Ixia Hawkeye0.6%
Other97.7%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
José Enrique Cano Rodriguez - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting
Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The BMC TrueSight platform wins probably 80 percent of the time if you look feature by feature."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The solution is stable, we have not needed to speak to the vendor regarding any issues, it has been operating very well."
"We can verify uptimes as another source of keeping devices in compliance."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"This is the best product so far I have ever experienced."
"I like the deep-dive detail and end-user metrics data."
"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."
"I would recommend Ixia Hawkeye because there are some KPIs that are very useful."
"So far, this product is doing exactly what it is promised to do."
"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."
"Our customer was happiest with the price of this product."
"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."
 

Cons

"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"I think the solution is overly complex and requires a lot of resources."
"Cost is an issue with BMC TrueSight Operations Management."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"Specifically around application performance monitoring, BMC is definitely not the market leader."
"The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten."
"The customization of tests and even the results can be improved."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
"Improvements in network performance are essential."
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."
 

Pricing and Cost Advice

"We did a five-year, multimillion dollar deal."
"The solution is based on endpoints and knowledge models which can be costly."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The cost depends on the usage."
"It is a relatively inexpensive solution."
"Pricing is very high."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."
"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Outsourcing Company
18%
Comms Service Provider
12%
Construction Company
11%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
EMA
Find out what your peers are saying about BMC TrueSight vs. Ixia Hawkeye and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.