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BMC TrueSight vs Ixia Hawkeye comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (27th), AIOps (12th)
Ixia Hawkeye
Ranking in IT Infrastructure Monitoring
65th
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (82nd)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.5%, up from 0.8% compared to the previous year. The mindshare of Ixia Hawkeye is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.5%
Ixia Hawkeye0.6%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
José Enrique Cano Rodriguez - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting
Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"It is a scalable solution."
"The BMC TrueSight platform wins probably 80 percent of the time if you look feature by feature."
"I would recommend Ixia Hawkeye because there are some KPIs that are very useful."
"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."
"So far, this product is doing exactly what it is promised to do."
"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."
"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."
"Our customer was happiest with the price of this product."
 

Cons

"The pricing could be better."
"BMC TrueSight Operations Management could improve the reporting."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The solution is a little obsolete."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
"Improvements in network performance are essential."
"The customization of tests and even the results can be improved."
"The customization of tests and even the results can be improved."
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
 

Pricing and Cost Advice

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"We did a five-year, multimillion dollar deal."
"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."
"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
8%
Computer Software Company
7%
Government
5%
Construction Company
13%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
EMA
Find out what your peers are saying about BMC TrueSight vs. Ixia Hawkeye and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.