

BMC TrueSight and Gigamon Deep Observability Pipeline compete in the IT infrastructure monitoring category. TrueSight holds a slight edge due to its extensive integration capabilities across diverse IT assets.
Features: TrueSight offers comprehensive event management and integrates multiple monitoring tools into a single hub. It excels in root cause analysis and reliable performance across various manufacturers. Gigamon provides robust network visibility with packet filtering and data deduplication to aid performance management.
Room for Improvement: TrueSight could improve in deployment complexity, real-time reporting, and cloud monitoring, while Gigamon could enhance SPAN traffic monitoring and cloud integration. TrueSight's integration strengths remain advantageous.
Ease of Deployment and Customer Service: TrueSight primarily operates on-premises, with some private cloud integration, presenting deployment challenges. Gigamon offers hybrid cloud flexibility, potentially easing deployment. TrueSight's technical support varies, while Gigamon's deployment versatility is beneficial for cloud migrations.
Pricing and ROI: TrueSight's pricing is complex and can be costly, but significant ROI is seen in IT operations cost reduction. Gigamon's solution is also expensive but justified by its network security and performance efficiency. TrueSight is valuable in environments needing extensive IT infrastructure monitoring.
I would rate their technical support a nine out of ten.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
There are some complexities with deployment that could be improved in BMC TrueSight.
BMC TrueSight licensing costs are on the more expensive side.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 7.2% |
| Gigamon Deep Observability Pipeline | 1.7% |
| Other | 91.1% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Gigamon Deep Observability Pipeline is a comprehensive network visibility solution that provides real-time insights into network traffic. It offers SSL inspection and mobile network monitoring for traffic monitoring purposes. The solution optimizes networks, aids in security inspection, and improves firewall performance. It is praised for its performance, power, straightforward integration, stability, and ease of initial setup.
With Gigamon, organizations can gain complete visibility into their network traffic, identify potential threats, and take proactive measures to prevent them. The solution is ideal for organizations of all sizes, including enterprises, service providers, and government agencies.
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