BMC TrueSight and Gigamon Deep Observability Pipeline compete in the IT infrastructure and network management market. BMC TrueSight appears to have the upper hand with its broad event management and integration capabilities, though both have unique strengths.
Features: BMC TrueSight offers a robust integrated platform with comprehensive event management, advanced integration through knowledge modules, and support for diverse IT environments. It provides event consolidation, noise reduction, and seamless integration with other tools for a holistic infrastructure view. Gigamon Deep Observability Pipeline is recognized for its packet filtering and noise reduction capabilities, providing detailed network traffic insights and enhancing network visibility and security.
Room for Improvement: BMC TrueSight faces challenges in ease of deployment, cloud monitoring stability, and reporting capabilities, with users desiring better documentation and improved self-diagnostics. Gigamon Deep Observability Pipeline requires enhancement in traffic flow visibility and cloud network monitoring, with users reporting performance issues due to SPAN traffic reliance.
Ease of Deployment and Customer Service: BMC TrueSight's on-premises deployment demands significant resources and poses challenges in setup and integration. Gigamon Deep Observability Pipeline, offering hybrid cloud support, might ease deployment complexities. Both products receive mixed reviews for customer service; BMC's technical support is generally good but inconsistent, while Gigamon’s support sees reports of repetitive issues and delays.
Pricing and ROI: BMC TrueSight's pricing is considered high with a complex licensing model, while Gigamon Deep Observability Pipeline also has a high price point but is seen as reasonable for the features offered. BMC often requires strategic planning to manage costs effectively due to higher upfront and maintenance costs, while it offers substantial operational efficiencies.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight Operations Management | 8.0% |
| Gigamon Deep Observability Pipeline | 0.7% |
| Other | 91.3% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Gigamon Deep Observability Pipeline is a comprehensive network visibility solution that provides real-time insights into network traffic. It offers SSL inspection and mobile network monitoring for traffic monitoring purposes. The solution optimizes networks, aids in security inspection, and improves firewall performance. It is praised for its performance, power, straightforward integration, stability, and ease of initial setup.
With Gigamon, organizations can gain complete visibility into their network traffic, identify potential threats, and take proactive measures to prevent them. The solution is ideal for organizations of all sizes, including enterprises, service providers, and government agencies.
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