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BMC TrueSight vs CA Application Delivery Analysis [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), IT Infrastructure Monitoring (24th), Cloud Monitoring Software (26th), AIOps (16th)
CA Application Delivery Ana...
Average Rating
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer1237194 - PeerSpot reviewer
Senior Solution Director, DevOps at a computer software company with 10,001+ employees
Good monitoring functionality, but technical support and integration with other products need to be improved
My biggest complaint about ADA is that you have to rely on dedicated appliances. For CA Spectrum, the integration of this product is something that needs to be improved. Even some of their point products to not integrate very well, and ADA is one of them. The user interface needs to be improved. Technical support needs to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows our operations team to have one single application to reference when investigating issues in our environment."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The BMC TrueSight platform wins probably 80 percent of the time if you look feature by feature."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market."
"BMC TrueSight Operations Management is easily scalable."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC, which has greatly helped them to streamline their processes."
"The visibility of the environment that the solutions provide is great."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"Once it is setup and seeing traffic, it is an impressive tool to show potential problems long before the general users are complaining."
"The most valuable feature is the fault management monitoring."
"The pricing is relatively low compared to other solutions in this area, and I'd go so far as to say it's even significantly less than the competition."
"Technical support is excellent."
 

Cons

"The UI for the end users could be improved and more flexible than it is now."
"One of the things that the TrueSight environment is missing is some of the HA abilities."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"On Windows we went to application HA and, quite honestly, it was terrible."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The L1 and L2 support team need improvement in terms of product knowledge, but most of the time, they're always available and always trying to help us out."
"The solution is a little obsolete."
"The user interface needs improvement."
"Hard to setup right, hard to get the conversations right."
"My biggest complaint about ADA is that you have to rely on dedicated appliances."
"Upgrades can be quite complex."
"It is not the best product on the market, but it is better than the competition if you were comparing prices."
 

Pricing and Cost Advice

"We did a five-year, multimillion dollar deal."
"Pricing is very high."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The solution is based on endpoints and knowledge models which can be costly."
"The cost depends on the usage."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"This is an expensive solution and there is a single price to pay for licensing, with no options."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
11%
Construction Company
10%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
CA ADA, Application Delivery Analysis, NetQoS SuperAgent
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
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