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BMC TrueSight vs CA Application Delivery Analysis [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Event Monitoring (7th), IT Infrastructure Monitoring (24th), Cloud Monitoring Software (25th), AIOps (13th)
CA Application Delivery Ana...
Average Rating
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer1237194 - PeerSpot reviewer
Senior Solution Director, DevOps at a computer software company with 10,001+ employees
Good monitoring functionality, but technical support and integration with other products need to be improved
My biggest complaint about ADA is that you have to rely on dedicated appliances. For CA Spectrum, the integration of this product is something that needs to be improved. Even some of their point products to not integrate very well, and ADA is one of them. The user interface needs to be improved. Technical support needs to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the event management part."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"TrueSight Operations Manager is a combination of different components (applications) like Presentation Server, Impact Manager, and AppVisibility Manager and IT's Data Analytics, but it provides a seamless integration and a holistic view with Application and Infrastructure Health views."
"Having a good monitoring implementation has made a world of difference to our operations teams."
"It's a really good tool and most of the issues we've got, they've either fixed or they're fixing to fix."
"The major advantage of the product is estate management."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"This is the best product so far I have ever experienced."
"Once it is setup and seeing traffic, it is an impressive tool to show potential problems long before the general users are complaining."
"Technical support is excellent."
"The pricing is relatively low compared to other solutions in this area, and I'd go so far as to say it's even significantly less than the competition."
"The most valuable feature is the fault management monitoring."
 

Cons

"The L1 and L2 support team need improvement in terms of product knowledge, but most of the time, they're always available and always trying to help us out."
"There are some complexities with deployment that could be improved in BMC TrueSight."
"The UI for the end users could be improved and more flexible than it is now."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"It would be better if the initial setup and deployment were more straightforward."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The pricing could be better."
"The product must provide application or service monitoring features."
"My biggest complaint about ADA is that you have to rely on dedicated appliances."
"Upgrades can be quite complex."
"It is not the best product on the market, but it is better than the competition if you were comparing prices."
"Hard to setup right, hard to get the conversations right."
"The user interface needs improvement."
 

Pricing and Cost Advice

"Other products are more expensive than BMC TrueSight."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"Pricing is very high."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"They have changed the licensing fees."
"It is a relatively inexpensive solution."
"This is an expensive solution and there is a single price to pay for licensing, with no options."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
11%
Outsourcing Company
10%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
CA ADA, Application Delivery Analysis, NetQoS SuperAgent
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
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