We performed a comparison between BMC TrueSight Orchestration and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution is scalable."
"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"The product has a very good triggering mechanism."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The initial setup is easy. The deployment was done in an hour."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"I find the provisioning to be the most valuable."
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"We use the solution to develop and deliver products."
"It makes the company business processes work more efficiently."
"The designer feature, compared to other solutions is easy to use."
"We like that it does not require a lot of hours to train our people."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"We are receiving good assistance from the technical support."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"The solution is not user-friendly."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"Our developers are complaining that it's too complex to maintain."
"IBM BPM is stable, but sometimes there are issues with the server."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"I would like to see the solution be able to interact with other customer software solutions."
"It can definitely be improved in terms of performance and stability."
"I would like to see a lot more case studies."
BMC TrueSight Orchestration is ranked 15th in Process Automation with 9 reviews while IBM BPM is ranked 5th in Process Automation with 105 reviews. BMC TrueSight Orchestration is rated 8.0, while IBM BPM is rated 7.8. The top reviewer of BMC TrueSight Orchestration writes "An orchestration tool to automate the end-to-end process with a need to improve its user experience". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". BMC TrueSight Orchestration is most compared with Control-M, Red Hat Ansible Automation Platform, ServiceNow Orchestration, CA Process Automation and Camunda, whereas IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow. See our BMC TrueSight Orchestration vs. IBM BPM report.
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