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BMC TrueSight Operations Management vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Cloud Monitoring Software
19th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), IT Infrastructure Monitoring (27th), AIOps (11th)
Veeam Data Platform
Ranking in Cloud Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
424
Ranking in other categories
Backup and Recovery (1st), Cloud Backup (1st), Virtualization Management Tools (3rd), Disaster Recovery (DR) Software (1st)
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of Veeam Data Platform is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"The most valuable features of the solution are alert management, alert generation, and event management."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The Event Management is outstanding; still is the most interesting part of the product."
"BMC TrueSight Operations Management is easily scalable."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The interface is very user-friendly."
"We have evaluated other solutions but Veeam is the best for virtualization."
"The initial setup is simple to do in Veeam Backup Replication."
"If you have a lot of central sites and remote sites, you can easily set up the replication and make it easier."
"One of the most valuable features is the simplicity of the solution's administration."
"The solution is carefully designed to be easy to use - even if you're in a panic."
"The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regu"
"The data backup replication has been the most useful feature. Previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository service."
 

Cons

"The solution is a little obsolete."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"Cost is an issue with BMC TrueSight Operations Management."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The solution is overly complex."
"The pricing could be better."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The initial setup is complex."
"I like the Acronis backup solutions on the block-based part of backups or snapshots. That's a nice functionality that Veeam doesn't have."
"It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments."
"The deduplication feature could be improved by changing to global deduplication."
"The product's initial setup process could be complex for application backup and database agent installations."
"I would prefer it if the backup console did not require use of a specified program but rather that it could be opened from any website."
"Some of the best practice documentation could be improved."
"The reporting feature can be improved."
 

Pricing and Cost Advice

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"Pricing is very high."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"The solution is based on endpoints and knowledge models which can be costly."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"The tool is moderately expensive."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"The pricing and licensing is better than the competitors, but it could be better."
"The license subscription could be more straightforward."
"The cost should be adressed."
"The price is quite fair."
"Veeam ONE is moderately priced, where it is neither expensive nor cheap."
"The solution is fairly priced. I rate the pricing a five out of ten."
"This is not an expensive solution. It's on the cheaper side."
"There is a license required for this solution and the price is a bit expensive but it depends on the environment that you have on how much it will cost."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
14%
Manufacturing Company
6%
Government
6%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

ProactiveNet, TrueSight Operations Management
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about BMC TrueSight Operations Management vs. Veeam Data Platform and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.