We performed a comparison between BMC TrueSight Operations Management and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The initial setup of BMC TrueSight Operations Management was easy."
"The solution has a very good business event manager tool."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The speed of the search engine"
"It helps us uncover bottlenecks in the network."
"We did not encounter any issues with scalability. It is almost seamless to add new index (storage) or search (used to analyze the data) nodes to the cluster."
"The fact that Splunk is a platform and not just a SIEM solution is a key benefit."
"The Splunk queries are valuable."
"We can quickly search for almost anything across many log sources in seconds."
"The feature that I have found most valuable with Splunk is the ability to sift through a bunch of data very quickly."
"It helps streamline troubleshooting and log analysis."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"It would be better if the initial setup and deployment were more straightforward."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution is a little obsolete."
"More modules for less popular applications and better documentation."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"While Splunkbase (the app repository) has a lot of great content, some apps are terribly old and could stand to be updated or purged."
"The GUI can be improved. Splunk has always suffered from having a kind of goofy UI, it needs some updating."
"Deployment is not difficult but the lock sources and configurations can take time."
"Free-floating panels in the dashboards are like a glass table."
"While scheduled reports can be embedded, Splunk dashboard can not be embedded directly without enabling cross origin."
"Sometimes, there is latency in the logs."
"I would like to see future development in terms of ML (Machine Learning)."
"Splunk Enterprise Security has not helped reduce our alert volume."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 227 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and AppDynamics, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our BMC TrueSight Operations Management vs. Splunk Enterprise Security report.
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