We performed a comparison between BMC TrueSight Operations Management and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The tool is flexible enough to be customized based on customer requirements."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The solution has a very good business event manager tool."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The most valuable features for us include its robust log management capabilities, which allow us to efficiently handle and retain logs for extended periods as needed."
"It helped us consolidate all our solutions into an easy tool to use for various employees."
"Being able to track impossible travel logins and things of that nature is valuable. We can track user logins from various IPs, various countries, and at various times to see if everything adds up."
"The visibility is amazing with easy dashboard creation."
"it can explain to management about what kind of traffic is visiting the network. It can also explain other traffic coming in and out, along with protecting against malware."
"The correlation searches are most valuable just because we are able to do things like RBA."
"The alerts are very effective."
"Splunk is quite flexible for our customers. Splunk does not filter from a specific lock, you can define it later."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The product must provide more AI capabilities."
"It would be better if the initial setup and deployment were more straightforward."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution could improve its price."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"More modules for less popular applications and better documentation."
"The threat detection library needs to increase the frequency at which the playbooks are updated."
"Some of the queries are difficult to run and have room for improvement."
"The implementation and the scanning of the logs can be difficult."
"Writing queries is a bit complicated sometimes."
"It can be tough to determine if you are getting all of the value out of your investment at times."
"The CIM model is the method Splunk uses to normalize data and categorize its important parts, but it is quite complex."
"The only improvement I am expecting is the cost of the licensing. Clients are going to other solutions just because of the cost."
"We do have to educate developers on how to not blow it up. It is a little to easy to write an expensive query and overly stress the system. This could be improved."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 227 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and AppDynamics, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our BMC TrueSight Operations Management vs. Splunk Enterprise Security report.
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