We performed a comparison between BMC TrueSight Operations Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."BMC TrueSight Operations Management is easily scalable."
"I like the event management part."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The initial setup of BMC TrueSight Operations Management was easy."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"We are able to do problem determination on runaway processes."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"We have found the scalability capabilities to be okay."
"I like the historical reporting of observer metrics."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The solution could improve its price."
"It would be better if the initial setup and deployment were more straightforward."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"BMC's online documentation is often incorrect or incomplete."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It'll help if they can provide real-time or closer to real-time monitoring."
"The interface is a little bit cumbersome and certain actions could be simplified."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The dashboard features are not user-friendly for our management team, only for the technical department."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while SCOM is ranked 3rd in Event Monitoring with 76 reviews. BMC TrueSight Operations Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Oracle Enterprise Manager, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, ManageEngine OpManager and AppDynamics. See our BMC TrueSight Operations Management vs. SCOM report.
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