BMC TrueSight Operations Management and ScienceLogic are two IT operations management solutions vying for market preference. Based on user reviews, ScienceLogic is perceived as superior due to its robust features.
Features: Users appreciate BMC TrueSight Operations Management for its comprehensive monitoring capabilities, predictive analytics, and scalability. ScienceLogic is valued for its extensive multi-cloud support, automation features, and integration capabilities. While both offer valuable functionalities, ScienceLogic's flexibility in adapting to different environments gives it an edge.
Room for Improvement: Users feel BMC TrueSight Operations Management could benefit from an easier initial setup, more intuitive navigation, and better documentation. ScienceLogic users suggest enhancements in integration with third-party tools, more detailed documentation, and interface improvements. Although both have areas for growth, BMC TrueSight Operations Management's setup complexities and navigation concerns are more pressing.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management is noted for a relatively straightforward deployment but requires significant configuration. Customer service is reportedly prompt and helpful. ScienceLogic garners praise for smoother deployment processes and proactive customer support. Thus, ScienceLogic leads in deployment ease and service quality.
Pricing and ROI: BMC TrueSight Operations Management is considered cost-effective with a decent ROI. Users note competitive pricing but sometimes unexpected additional costs. ScienceLogic is seen as a higher initial investment but justifies the expense through superior performance and tangible ROI. This positions ScienceLogic as a more rewarding choice economically.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
