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BMC TrueSight Operations Management vs Oracle Enterprise Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (23rd), Event Monitoring (2nd), IT Infrastructure Monitoring (28th), Cloud Monitoring Software (19th), AIOps (13th)
Oracle Enterprise Manager
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
128
Ranking in other categories
Database Development and Management (1st), Server Monitoring (4th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. BMC TrueSight Operations Management is designed for IT Infrastructure Monitoring and holds a mindshare of 0.8%, down 1.3% compared to last year.
Oracle Enterprise Manager, on the other hand, focuses on Database Development and Management, holds 5.1% mindshare, down 8.1% since last year.
IT Infrastructure Monitoring
Database Development and Management
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Muhammad Usman Muzaffar - PeerSpot reviewer
Provides good stability and has an easy implementation process
It is a good tool for monitoring databases. It enhances the overall visibility within the database The older version of the product works with Flash technology. Although the latest version works with Java, it still requires Flash technology. It should utilize only a Java plugin to visualize your…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It is a stable solution."
"BMC TrueSight Operations Management is easily scalable."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It works irrespective of the operating system we’re running."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The biggest benefit of using Oracle Enterprise Manager is its monitoring capability."
"There are a number of different user interfaces you can choose from."
"The solution is easy to use and has good performance."
"Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs."
"I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses."
"Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product."
"It is a scalable solution. So far, my company has not faced any issues with the scalability part of the solution."
"I would recommend Oracle Enterprise Manager to others."
 

Cons

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The solution is a little obsolete."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The solution is overly complex."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"I would like to improve the cost."
"Technical support could be faster."
"The solution's agents work with Java, and the Java code sometimes consumes a lot of memory on the CPU."
"RMAN tools need improvement."
"The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement."
"The deployment is not straightforward."
"The solution’s pricing could be improved."
"There are limited numbers of other OEM devices that can be integrated into enterprise management that can be scaled by Oracle by adding other OEM devices to enterprise management."
 

Pricing and Cost Advice

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Pricing is very high."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The cost depends on the usage."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"Initially, our deal was for three years, and we extended it to five years. Oracle solutions are very costly."
"The product is very expensive."
"The solution is inexpensive to purchase."
"The solution is free."
"It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT."
"As with all Oracle products, care should be taken when using any features to ensure that they do not activate licensed features that have not been paid for."
"As far as I know, you do not pay for Oracle Enterprise Manager separately. You can use Enterprise Manager for free if you already have an Oracle license for your database."
"The pricing is very high."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
15%
Manufacturing Company
5%
Government
5%
Educational Organization
39%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Oracle Enterprise Manager?
What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues.
What is your experience regarding pricing and costs for Oracle Enterprise Manager?
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools. While I cannot comment definitively on whether it is high or low, this depends on the custo...
What needs improvement with Oracle Enterprise Manager?
Currently, we are using version 13.5, which is very helpful. However, adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager ( /products/oracle-enterpr...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: June 2025.
860,632 professionals have used our research since 2012.