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I would rate their technical support a nine out of ten.
When contacting My Oracle Support, I encounter first-line support initially, which is inadequate as I require more in-depth support.
I would rate Oracle Enterprise Manager's technical support at an eight.
When trying to connect with non-Oracle products and applications, the connection process is not very straightforward.
We have not faced any challenges or difficulties with it.
There are some complexities with deployment that could be improved in BMC TrueSight.
I want to see additional features in the future that deal with security in relation to Oracle Grid Infrastructure.
Adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager.
The areas where Oracle Enterprise Manager could improve include the dashboarding, which could be made more intuitive.
BMC TrueSight licensing costs are on the more expensive side.
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools.
The licensing is based on the core.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
The tool allows us to monitor 24/7, configure dashboards, and quickly check the status of databases that are in critical states.
I am using the monitoring capabilities of Oracle Enterprise Manager for monitoring database performance, bottlenecks, and peaks during the day and rush hours.
The functions and features of Oracle Enterprise Manager that I have found most valuable are its evolution from being problematic in 10g and 11g versions to becoming better and more stable.
| Product | Mindshare (%) |
|---|---|
| BMC TrueSight | 1.5% |
| Zabbix | 4.9% |
| Datadog | 3.7% |
| Other | 89.9% |
| Product | Mindshare (%) |
|---|---|
| Oracle Enterprise Manager | 4.1% |
| Redgate SQL Toolbelt Essentials | 3.9% |
| Foglight for Databases | 3.5% |
| Other | 88.5% |


| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 25 |
| Large Enterprise | 82 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Oracle Enterprise Manager offers centralized control over Oracle and non-Oracle environments, featuring robust monitoring, performance tuning, and real-time diagnostics from a unified interface.
With comprehensive database oversight and a user-friendly graphical interface, Oracle Enterprise Manager simplifies backup, patching, and diagnostics. It seamlessly manages databases, applications, and hardware, integrating Cloud services for enhanced efficiency. Though some find the navigation challenging and performance resource-heavy, its automation and customizable metrics improve operational visibility. Users appreciate its capacity to integrate Oracle services into a single, manageable dashboard, supporting both standalone and clustered databases.
What are the key features of Oracle Enterprise Manager?Oracle Enterprise Manager is widely deployed in industries requiring robust database management. Suitable for real-time monitoring and performance tuning, it is critical for organizations overseeing Oracle appliances such as ODA and MySQL systems. These industries benefit from streamlined SQL and server monitoring and integrated Oracle service dashboards, ensuring high availability and security.
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