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BMC TrueSight vs Oracle Enterprise Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
BMC TrueSight reduces IT costs by automating monitoring, lowering ticket volume, streamlining tools, and reallocating personnel to strategic tasks.
Sentiment score
7.6
Oracle Enterprise Manager enhances proactive database management with comprehensive monitoring, reducing incidents and downtime, justifying its investment cost.
 

Customer Service

Sentiment score
6.7
BMC TrueSight's customer service is praised for helpfulness but criticized for inconsistent response times and expertise.
Sentiment score
6.5
Oracle Enterprise Manager's customer service is mostly positive, but technical support experiences vary with occasional initial tier challenges.
When contacting My Oracle Support, I encounter first-line support initially, which is inadequate as I require more in-depth support.
I would rate Oracle Enterprise Manager's technical support at an eight.
 

Scalability Issues

Sentiment score
7.1
BMC TrueSight is scalable for varied environments, though complexities and budget constraints may affect performance in larger deployments.
Sentiment score
7.4
Oracle Enterprise Manager offers effective vertical and horizontal scaling, managing targets well with occasional challenges in larger configurations.
When trying to connect with non-Oracle products and applications, the connection process is not very straightforward.
 

Stability Issues

Sentiment score
7.5
BMC TrueSight is stable when properly configured, with occasional issues resolved by vendor support, praised for reliability.
Sentiment score
7.4
Oracle Enterprise Manager is praised for stability and performance, despite occasional upgrade and connectivity issues, scoring highly on reliability.
We have not faced any challenges or difficulties with it.
 

Room For Improvement

BMC TrueSight struggles with deployment complexity, limited dashboards, costly training, and requires improved AI, cloud monitoring, and documentation.
Users seek improvements in Oracle Enterprise Manager's usability, integration, scalability, performance, and AI integration to address current challenges.
Adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager.
Setting up the Oracle Enterprise Manager is challenging as it requires setting up a separate server.
Currently, it works better and has more stability. It crashes less frequently, which provides a better experience.
 

Setup Cost

BMC TrueSight pricing varies from $80 to $200 per license, depending on volume, complexity, and additional features.
Oracle Enterprise Manager can be costly, especially for small businesses, due to advanced feature fees and processor-based licensing.
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools.
The licensing is based on the core.
 

Valuable Features

BMC TrueSight offers intuitive integration, robust event management, end-to-end visibility, and flexibility across assets with advanced automation.
Oracle Enterprise Manager centralizes management, enhances monitoring, automates scaling, and improves IT productivity with customizable performance and alert features.
The tool allows us to monitor 24/7, configure dashboards, and quickly check the status of databases that are in critical states.
One of the most valuable features of Oracle Enterprise Manager has been the preventive reporting capability.
It also has features like the AWR report, which helps analyze resource usage during specific times.
 

Categories and Ranking

BMC TrueSight
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Event Monitoring (7th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (28th), AIOps (5th)
Oracle Enterprise Manager
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
128
Ranking in other categories
Database Development and Management (2nd), Server Monitoring (4th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. BMC TrueSight is designed for IT Infrastructure Monitoring and holds a mindshare of 1.0%, down 1.1% compared to last year.
Oracle Enterprise Manager, on the other hand, focuses on Database Development and Management, holds 4.1% mindshare, down 7.2% since last year.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight Operations Management1.0%
Zabbix12.2%
Datadog5.2%
Other81.6%
IT Infrastructure Monitoring
Database Development and Management Market Share Distribution
ProductMarket Share (%)
Oracle Enterprise Manager4.1%
SolarWinds Database Performance Analyzer6.6%
Redgate SQL Toolbelt Essentials6.0%
Other83.3%
Database Development and Management
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
Charalabos Ioannidis - PeerSpot reviewer
A stable tool that provides users with a dashboard to give a view of all the implementations of Oracle products at a glance
When my company has to deal with complex customers along with the many products from Oracle, we use Oracle Enterprise Manager as a dashboard to get a view of all the implementations of Oracle products The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and…
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Retailer
6%
Manufacturing Company
5%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise24
Large Enterprise81
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Oracle Enterprise Manager?
What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues.
What is your experience regarding pricing and costs for Oracle Enterprise Manager?
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
What needs improvement with Oracle Enterprise Manager?
Regarding the current version, the main point for improvement for Oracle Enterprise Manager was previously related to bugs which created significant issues. Currently, it works better and has more ...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: September 2025.
867,676 professionals have used our research since 2012.