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BMC TrueSight vs Oracle Enterprise Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
BMC TrueSight enhances efficiency, lowers IT costs, and reallocates resources by reducing manual tasks and improving operations.
Sentiment score
7.0
Oracle Enterprise Manager streamlines database management, reduces crashes, and improves uptime with enhanced monitoring and time-saving features.
 

Customer Service

Sentiment score
6.8
BMC TrueSight's support is generally effective but faces issues with wait times, expertise consistency, and frequent personnel changes.
Sentiment score
6.4
Oracle Enterprise Manager's service receives mixed reviews for responsiveness and expertise, with some delays and communication issues reported.
I would rate their technical support a nine out of ten.
Technical Specialist at ServiceIO
When contacting My Oracle Support, I encounter first-line support initially, which is inadequate as I require more in-depth support.
Founder and President at a training & coaching company with 1-10 employees
I would rate Oracle Enterprise Manager's technical support at an eight.
Technical Director at Olivestouch Technologies Sdn. Bhd.
 

Scalability Issues

Sentiment score
6.9
BMC TrueSight is scalable, but users report mixed experiences with challenges in multitenancy, complexity, and financial constraints.
Sentiment score
7.3
Oracle Enterprise Manager scales well for large deployments, effectively managing diverse environments with robust clustering and load-balancing capabilities.
When trying to connect with non-Oracle products and applications, the connection process is not very straightforward.
Technical Director at Olivestouch Technologies Sdn. Bhd.
 

Stability Issues

Sentiment score
7.3
BMC TrueSight is stable with proper configuration and resources, emphasizing vendor guidelines and performance tuning for optimal use.
Sentiment score
7.3
Oracle Enterprise Manager offers high availability and efficient performance, with stability enhanced by regular updates and minor connectivity issues.
We have not faced any challenges or difficulties with it.
Contact Administrator at A.S. Watson Group
 

Room For Improvement

BMC TrueSight needs faster deployment, intuitive interfaces, better cloud stability, and enhanced AI for insights and analytics.
Oracle Enterprise Manager needs improvements in UI, scalability, integration, and support to address challenges in usability and performance.
There are some complexities with deployment that could be improved in BMC TrueSight.
Technical Specialist at ServiceIO
I want to see additional features in the future that deal with security in relation to Oracle Grid Infrastructure.
Senior Oracle Database Administrator at ISFP
Adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager.
Contact Administrator at A.S. Watson Group
The areas where Oracle Enterprise Manager could improve include the dashboarding, which could be made more intuitive.
Technical Director at Olivestouch Technologies Sdn. Bhd.
 

Setup Cost

BMC TrueSight is costly but valued for robust features, transparent pricing, and flexibility in licensing and support.
Oracle Enterprise Manager pricing is often high, especially with advanced features, but it integrates with existing Oracle agreements.
BMC TrueSight licensing costs are on the more expensive side.
Technical Specialist at ServiceIO
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
Founder and President at a training & coaching company with 1-10 employees
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools.
Technical Director at Olivestouch Technologies Sdn. Bhd.
The licensing is based on the core.
OCI/AWS Consultant at a government with 11-50 employees
 

Valuable Features

BMC TrueSight offers integrated monitoring, intuitive interfaces, and proactive management for efficient IT infrastructure performance and operational efficiency.
Oracle Enterprise Manager enhances database administration with real-time monitoring, SQL tuning, automation, and centralized control from a single interface.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Technical Specialist at ServiceIO
The tool allows us to monitor 24/7, configure dashboards, and quickly check the status of databases that are in critical states.
Contact Administrator at A.S. Watson Group
I am using the monitoring capabilities of Oracle Enterprise Manager for monitoring database performance, bottlenecks, and peaks during the day and rush hours.
Senior Oracle Database Administrator at ISFP
The functions and features of Oracle Enterprise Manager that I have found most valuable are its evolution from being problematic in 10g and 11g versions to becoming better and more stable.
Founder and President at a training & coaching company with 1-10 employees
 

Categories and Ranking

BMC TrueSight
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (25th), AIOps (5th)
Oracle Enterprise Manager
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
129
Ranking in other categories
Database Development and Management (3rd), Server Monitoring (4th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. BMC TrueSight is designed for IT Infrastructure Monitoring and holds a mindshare of 1.2%, up 0.9% compared to last year.
Oracle Enterprise Manager, on the other hand, focuses on Database Development and Management, holds 2.9% mindshare, down 6.2% since last year.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight1.2%
Zabbix8.2%
Datadog4.1%
Other86.5%
IT Infrastructure Monitoring
Database Development and Management Market Share Distribution
ProductMarket Share (%)
Oracle Enterprise Manager2.9%
Redgate SQL Toolbelt Essentials4.8%
SolarWinds Database Performance Analyzer4.1%
Other88.2%
Database Development and Management
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
VG
Contact Administrator at A.S. Watson Group
Monitors databases and applications efficiently with timely alerts
The most valuable features are the monitoring capabilities and how it provides time-to-time alerts, which are very beneficial. It is particularly helpful in providing alerts for tablespace issues or when databases or applications cross certain thresholds. The tool allows us to monitor 24/7, configure dashboards, and quickly check the status of databases that are in critical states. This saves time and enhances productivity.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Outsourcing Company
6%
Government
6%
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise25
Large Enterprise81
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What do you like most about Oracle Enterprise Manager?
What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues.
What is your experience regarding pricing and costs for Oracle Enterprise Manager?
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
What needs improvement with Oracle Enterprise Manager?
The weaknesses I would like to address in Oracle Enterprise Manager involve the dealing of Grid Infrastructure. Oracle Enterprise Manager's handling of Grid Infrastructure needs some improvement. I...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: December 2025.
879,455 professionals have used our research since 2012.