Try our new research platform with insights from 80,000+ expert users

BMC TrueSight Operations Management vs InfluxDB comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (23rd), Event Monitoring (2nd), Cloud Monitoring Software (19th), AIOps (13th)
InfluxDB
Ranking in IT Infrastructure Monitoring
24th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Non-Relational Databases (2nd), Open Source Databases (9th), Network Monitoring Software (23rd), NoSQL Databases (3rd)
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of InfluxDB is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
DeepakR - PeerSpot reviewer
An open-source database that can be used to insert data
InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"I believe that the ease of use and UI is great"
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"I like the event management part."
"It is a stable solution."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"In our case, it started with a necessity to fill the gap that we had in monitoring. We had very reactive monitoring without trend analysis and without some advanced features. We were able to implement them by using a time series database. We are able to have all the data from applications, logs, and systems, and we can use a simple query language to correlate all the data and make things happen, especially with monitoring. We could more proactively monitor our systems and our players' trends."
"InfluxDB works as expected with excellent scalability and stability, which is critical for our application."
"InfluxDB's best feature is that it's a cloud offering. Other good features include its time-series DB, fast time-bulk queries, and window operations."
"The user interface is well-designed and easy to use. It provides a clear overview of the data, making it simple to understand the information at hand."
"While I would rate InfluxDB a ten on a scale of one to ten, users should be thoughtful about matching the engine to their specific needs."
"InfluxDB works as expected with excellent scalability and stability, which is critical for our application."
"The most valuable feature of the solution is we can use InfluxDB to integrate with and plug into any other tools."
"The most valuable features of InfluxDB are the documentation and performance, and the good plugins metrics in the ecosystem."
 

Cons

"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The UI for the end users could be improved and more flexible than it is now."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"More modules for less popular applications and better documentation."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"One area for improvement is the querying language. InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying."
"InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times."
"It is challenging to get long-running backups while running InfluxDB in a Microsoft Azure Kubernetes cluster."
"InfluxDB can improve by including new metrics on other technologies. They had some changes recently to pool data from endpoints but the functionality is not good enough in the industry."
"InfluxDB cannot be used for high-cardinality data. It's also difficult and time-consuming to write queries, and there are some issues with bulk API."
"In terms of features that I would like to see or have, in the community version, some features are not available. I would like to have clustering and authentication in the community version."
"The solution doesn't have much of a user interface."
"The solution's UI can be more user-friendly."
 

Pricing and Cost Advice

"Pricing is very high."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The tool is moderately expensive."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"We did a five-year, multimillion dollar deal."
"Other products are more expensive than BMC TrueSight."
"They have changed the licensing fees."
"We are using the open-source version of InfluxDB."
"The tool is an open-source product."
"InfluxDB recently increased its price. It is very expensive now."
"InfluxDB is open-source, but there are additional costs for scaling."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
863,331 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
15%
Retailer
5%
Government
5%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about InfluxDB?
InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...
What needs improvement with InfluxDB?
It is challenging to get long-running backups while running InfluxDB in a Microsoft Azure Kubernetes cluster. Replicating data for on-prem development and testing is difficult. Having a SQL abstrac...
What is your primary use case for InfluxDB?
InfluxDB is the main component in our large enterprise-scale streaming data application for maritime vessels. We collect position data from vessels around the coast once per second, put it on a Kaf...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
Find out what your peers are saying about BMC TrueSight Operations Management vs. InfluxDB and other solutions. Updated: July 2025.
863,331 professionals have used our research since 2012.