BMC TrueSight Operations Management and IBM SevOne NPM compete in the IT infrastructure monitoring category. BMC has the upper hand with its comprehensive application monitoring and integration capabilities, while IBM SevOne excels in real-time network performance monitoring and adaptability for large-scale operations.
Features: BMC TrueSight integrates robust event and service management capabilities with seamless component integration, providing a holistic infrastructure view that supports effective application and hardware monitoring across diverse devices. IBM SevOne NPM excels in real-time network performance monitoring and offers extensive scalability and customizable reporting for large operations. It consistently monitors network-related metrics with a focus on detailed data collection and analysis.
Room for Improvement: BMC TrueSight struggles with licensing complexity, high implementation costs, and agent-based architecture, making it resource-intensive. Improvements in cloud monitoring, deployment ease, and reporting are needed. IBM SevOne users identify the need for better administrative capabilities and seamless third-party integration while lamenting its limited application monitoring flexibility compared to TrueSight.
Ease of Deployment and Customer Service: BMC TrueSight requires significant resources and expertise for on-premises deployment, with customer service positively rated but occasionally slow. IBM SevOne's hybrid cloud deployment offers flexibility and is generally less challenging, though customer service receives mixed reviews with noted improvement needs.
Pricing and ROI: BMC TrueSight's complex licensing makes it costly, especially for smaller deployments, yet users report reduced operational costs and improved efficiency as beneficial ROI. IBM SevOne offers flexible pricing with a pay-as-you-grow model, balancing high upfront costs with effective long-term network monitoring and operational efficiency benefits.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
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