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BMC TrueSight Operations Management vs Gigamon Deep Observability Pipeline comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Ranking in Event Monitoring
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
IT Infrastructure Monitoring (26th), Cloud Monitoring Software (20th), AIOps (8th)
Gigamon Deep Observability ...
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Ranking in Event Monitoring
9th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
Data Loss Prevention (DLP) (16th), Security Information and Event Management (SIEM) (26th), Web Application Firewall (WAF) (19th), Advanced Threat Protection (ATP) (21st), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (11th)
 

Mindshare comparison

As of May 2025, in the Event Monitoring category, the mindshare of BMC TrueSight Operations Management is 9.6%, down from 15.7% compared to the previous year. The mindshare of Gigamon Deep Observability Pipeline is 0.3%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
LeonardoAlves - PeerSpot reviewer
Improved the capability to analyze the environment and network problems with easy setup
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring The application I use is a script. My environment is a mix of technologies. I have many passionate people in my network who are on a journey in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is breadth. It covers so many different technologies which can roll up into a single console."
"The most valuable features of the solution are alert management, alert generation, and event management."
"We can verify uptimes as another source of keeping devices in compliance."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The initial setup of BMC TrueSight Operations Management was easy."
"The tool is flexible enough to be customized based on customer requirements."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"It has high stability."
"The tool's most valuable feature is the encryption feature. From a security perspective, the solution hasn't significantly strengthened our security posture. However, it has greatly improved performance by streamlining encryption processes and avoiding encryption at multiple layers. This has also simplified troubleshooting, as we can whitelist certain processes."
"It is a good product. It provides network visibility, which is important. Gigamon can bring some optimizations to my network. It is helpful for security inspection, and it makes my firewall work fast because my firewall doesn't have to do the inspection of the SSL connections, for example."
"The most valuable feature for improving network visibility with Gigamon is the packet filtering capability."
"The most valuable feature is NetFlow."
"The solution is straightforward to set up."
"It offers straightforward integration."
 

Cons

"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The solution's support service could be better."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"Cost is an issue with BMC TrueSight Operations Management."
"The solution could improve its price."
"The solution is overly complex."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The security should be improved."
"It only inspects a specific kind of traffic. There should be different kinds of use cases."
"The graphical user interface could be improved."
"In terms of improvement, while the initial setup is not overly complicated, we did encounter a few issues."
"Its filtering feature needs improvement."
"The Gigamon Deep Observability Pipeline should have a feature showing the traffic flow within its platform. Currently, customers have to use separate tools for monitoring, which is inconvenient. If it had its visibility feature, it would make monitoring easier and more complete without needing extra tools."
"They should increase the solution's cluster capacity."
 

Pricing and Cost Advice

"They have changed the licensing fees."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The solution is based on endpoints and knowledge models which can be costly."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"Pricing is very high."
"Other products are more expensive than BMC TrueSight."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The solution is highly-priced."
"The solution's price is reasonable."
"I would rate the solution as expensive, around an eight or nine out of ten. There are other competitive solutions available."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Government
6%
Manufacturing Company
6%
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Gigamon Deep Observability Pipeline?
The most valuable feature for improving network visibility with Gigamon is the packet filtering capability.
What needs improvement with Gigamon Deep Observability Pipeline?
The challenge is monitoring the cloud network. In on-premises environments, monitoring is straightforward, as I can verify all packets and communications. However, due to the way access tools and p...
What is your primary use case for Gigamon Deep Observability Pipeline?
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring.
 

Also Known As

ProactiveNet, TrueSight Operations Management
Gigamon, GigaSecure
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
Find out what your peers are saying about BMC TrueSight Operations Management vs. Gigamon Deep Observability Pipeline and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.