BMC TrueSight Operations Management and Gigamon Deep Observability Pipeline compete in IT infrastructure management and network visibility. BMC seems to have the upper hand in event management and monitoring, whereas Gigamon excels in network observability features.
Features: BMC TrueSight Operations Management is known for its robust event management, seamless integration of various monitoring tools, and the ability to efficiently manage complex IT environments with diverse monitoring capabilities. It consolidates alerts and integrates knowledge modules, making it suitable for handling large-scale operations. On the other hand, Gigamon Deep Observability Pipeline is valued for its network visibility enhancements, packet filtering, and encryption features, delivering critical insights for traffic analysis and network security transformation.
Room for Improvement: BMC TrueSight Operations Management faces challenges such as complex deployment, costly licensing, and the need for improved reporting, user interface, and cloud monitoring capabilities. Gigamon could enhance its GUI and expand monitoring features for varied traffic cases, providing better cloud network visibility and requiring fewer additional tools for comprehensive insights.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management relies on on-premises deployment, often considered complex and resource-intensive, but benefits from strong vendor support. Gigamon offers mixed deployment options, including hybrid models for flexibility. Customer service experiences vary, with BMC generally receiving positive feedback despite some reports of long wait times.
Pricing and ROI: BMC TrueSight Operations Management is seen as expensive due to complex licensing and resource-heavy deployment, but provides long-term cost-effectiveness by reducing operational noise and labor. Gigamon is also considered costly, offering significant value in network visibility and security, which users find essential. While both come with higher price tags, BMC focuses on broad monitoring and operational cost reduction, whereas Gigamon provides critical network insights and enhanced security.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Gigamon Deep Observability Pipeline is a comprehensive network visibility solution that provides real-time insights into network traffic. It offers SSL inspection and mobile network monitoring for traffic monitoring purposes. The solution optimizes networks, aids in security inspection, and improves firewall performance. It is praised for its performance, power, straightforward integration, stability, and ease of initial setup.
With Gigamon, organizations can gain complete visibility into their network traffic, identify potential threats, and take proactive measures to prevent them. The solution is ideal for organizations of all sizes, including enterprises, service providers, and government agencies.
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