We performed a comparison between BMC Remedy and FlexNet Manager based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"The solution offers some very good features."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"The solution is extremely user-friendly."
"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."
"It has a good peer sharing module."
"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts."
"So the solution has a really great licensing module, and they're constantly keeping up with the newest trends."
"I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data."
"It is a stable solution."
"The UI is quite outdated."
"There are issues from a product functionality perspective."
"There is room for improvement in terms of support."
"The initial setup of BMC Remedy Asset Management was complex."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"There is room for improvement in the purchasing module. There are things I would change in that. Also, the automation components, like having the contracts, scheduling, and notifications embedded into the application, which they've been promising to do since 2014."
"They could improve their reporting. I'd particularly like them to allow you to schedule it."
"The hardware and connectors in the product have certain shortcomings where improvements are required."
"One area that could use improvement is the deployment of Flexera agents."
BMC Remedy is ranked 5th in IT Asset Management with 18 reviews while FlexNet Manager is ranked 13th in IT Asset Management with 5 reviews. BMC Remedy is rated 8.2, while FlexNet Manager is rated 8.2. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of FlexNet Manager writes "Suitable for those with dedicated budgets and an interest in exploring advanced functionalities". BMC Remedy is most compared with ServiceNow, Snow License Manager, BMC Helix Discovery, Device42 and VMware Service Manager, whereas FlexNet Manager is most compared with ServiceNow and X-Formation LM-X License Manager. See our BMC Remedy vs. FlexNet Manager report.
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