BMC Remedy vs FlexNet Manager comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC Remedy and FlexNet Manager based on real PeerSpot user reviews.

Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC Remedy vs. FlexNet Manager Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations.""The solution offers some very good features.""The asset discovery feature in BMC is notably better compared to ServiceNow.""You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs.""The most valuable feature of the solution includes all of its components since they act as the authentication system of the product.""The solution is extremely user-friendly.""We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily.""It has a good peer sharing module."

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"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts.""So the solution has a really great licensing module, and they're constantly keeping up with the newest trends.""I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data.""It is a stable solution."

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Cons
"The UI is quite outdated.""There are issues from a product functionality perspective.""There is room for improvement in terms of support.""The initial setup of BMC Remedy Asset Management was complex.""However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent.""One area that requires improvement is the prevention of duplicates or data inconsistencies in the system.""BMC Remedy Asset Management could improve by adding intuitive dashboards.""There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."

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"There is room for improvement in the purchasing module. There are things I would change in that. Also, the automation components, like having the contracts, scheduling, and notifications embedded into the application, which they've been promising to do since 2014.""They could improve their reporting. I'd particularly like them to allow you to schedule it.""The hardware and connectors in the product have certain shortcomings where improvements are required.""One area that could use improvement is the deployment of Flexera agents."

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Pricing and Cost Advice
  • "The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
  • "The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."
  • "BMC Remedy is worth its price."
  • "BMC should decrease the pricing further."
  • "I find the pricing to be reasonable."
  • More BMC Remedy Pricing and Cost Advice →

  • "It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive."
  • "I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment."
  • More FlexNet Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I have experience utilizing BMC Remedy for IT service management and incident resolution. Within the platform, I've leveraged its comprehensive suite of tools including case solutions, incident… more »
    Top Answer:It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations.
    Top Answer:Based on the enterprise-level packages that my company purchases, I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment. ServiceNow is better if… more »
    Top Answer:The hardware and connectors in the product have certain shortcomings where improvements are required. FlexNet Manager's connectors are not that good, especially when compared to what Flexera provides… more »
    Top Answer:During my tenure from 2018 to 2022 with Intel, my primary client was a global network with a significant presence in Europe, particularly Germany. I provided services using Flexera's FlexNet Manager… more »
    Ranking
    5th
    out of 48 in IT Asset Management
    Views
    2,554
    Comparisons
    1,373
    Reviews
    10
    Average Words per Review
    432
    Rating
    8.5
    13th
    out of 48 in IT Asset Management
    Views
    425
    Comparisons
    212
    Reviews
    2
    Average Words per Review
    530
    Rating
    8.0
    Comparisons
    Also Known As
    Remedy Asset Management
    FlexNet Manager Suite, FlexNet Manager Suite for Enterprises
    Learn More
    Overview

    BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

    Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

    • Asset costing: Track depreciation over time.
    • Compliance: Software licenses management helps you avoid audit costs.
    • Contract management: Proactively identify contract infringements and purchasing opportunities.
    • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
    • Effective change: Make informed decisions about IT changes.

    Flexera manages and optimizes enterprise software regardless of location, from the desktop to the datacenter to the cloud. We give mid-size enterprises a growth path and a roadmap for success.

    Sample Customers
    Scripps Networks
    Foray Technologies, BMC
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Computer Software Company27%
    Financial Services Firm18%
    Government18%
    VISITORS READING REVIEWS
    Educational Organization42%
    Computer Software Company9%
    Government8%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm12%
    Manufacturing Company10%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise10%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise45%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    Buyer's Guide
    BMC Remedy vs. FlexNet Manager
    March 2024
    Find out what your peers are saying about BMC Remedy vs. FlexNet Manager and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    BMC Remedy is ranked 5th in IT Asset Management with 18 reviews while FlexNet Manager is ranked 13th in IT Asset Management with 5 reviews. BMC Remedy is rated 8.2, while FlexNet Manager is rated 8.2. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of FlexNet Manager writes "Suitable for those with dedicated budgets and an interest in exploring advanced functionalities". BMC Remedy is most compared with ServiceNow, Snow License Manager, BMC Helix Discovery, Device42 and VMware Service Manager, whereas FlexNet Manager is most compared with ServiceNow and X-Formation LM-X License Manager. See our BMC Remedy vs. FlexNet Manager report.

    See our list of best IT Asset Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.