We performed a comparison between BMC Remedy and Qualys VMDR based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a good peer sharing module."
"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The incident management console is available out of the box."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"The most valuable features of Qualys VM are its ability to do proper vulnerability assessment. It has a lot of updates for all the vulnerability databases from all over the globe. It's an amazing solution when it comes to the versatility of the features it has. Additionally, the reports are very good. It generates very detailed reports about the vulnerabilities inside the environment"
"Qualys has a continuous endpoint monitoring feature for agent-based scanning. Once you deploy the solution, it monitors everything that is happening every 30 minutes. Then, if there are any vulnerabilities, they are reported."
"The initial setup was good. We didn't have any problems with it."
"What I like about Qualys VM is the dashboard presentation. It's very good."
"They also have threat detection which maps threats. There is a feed that comes from Qualys when a new vulnerability is found. It tells us which machines are infected with that vulnerability."
"I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile."
"It's very configurable to adjust impact to systems."
"Qualys VM has allowed us to know the vulnerabilities we need to prioritize based on the threat levels and the possible impact if there's an intrusion."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"Could be more user friendly for admins to manage."
"The UI is quite outdated."
"The solution must be flexible."
"The desktop technicians face some challenges with the solution."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"BMC Remedy's change management module needs enhancement."
"Could use additional security for the app."
"Reports were lacking somewhat on the customization side."
"The reporting and the GUI need improvements."
"Endpoint stability and fault resolution could be improved."
"When you want to cover yourself for scalability, you will be charged for the number you place on the scan itself."
"The solution is a bit expensive if you do not have access to discounts."
"Finding things in management can be quite difficult."
"One of the biggest issues from the clients' perspective is that all Qualys computing is on the cloud."
BMC Remedy is ranked 5th in IT Asset Management with 19 reviews while Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews. BMC Remedy is rated 8.2, while Qualys VMDR is rated 8.2. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, VMware Service Manager and Device42, whereas Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management. See our BMC Remedy vs. Qualys VMDR report.
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