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BlueJeans Meetings vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlueJeans Meetings
Ranking in Virtual Meetings
13th
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of BlueJeans Meetings is 0.7%, down from 1.1% compared to the previous year. The mindshare of Webex is 17.1%, up from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Saurabh Srivastav - PeerSpot reviewer
Accommodates large meetings with up to 500 participants, and I find it pretty intuitive and user-friendly
As per company policy, most internal meetings happen through Google Meet, but for large-scale meetings with more than 500 participants, we use BlueJeans Meetings. It's more like a broadcast meeting platform, which Google Meet doesn't allow The main advantage is the ability to host large meetings…
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is available in all flavors. You can use it in the browser, and you can use it on an Android phone for which a BlueJeans app is available. I use an Android phone, so I only know about Android. So, you can join a meeting from the application installed on your phone or from the mobile browser, or you can use it from a laptop or a PC."
"It is really easy and there are no complicated graphics or icons. It is simple and has an intuitive design. It's user-friendly over anything else I have used."
"The main advantage is the ability to host large meetings with up to 500 participants. The sound quality is also better on BlueJeans. I find it pretty intuitive and user-friendly."
"The quality of both audio and video is good."
"Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful."
"I don't think Zoom has anywhere near the features and functionality of Webex."
"WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx."
"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."
"The most valuable feature is Webex's user-friendly video conferencing."
"The camera moves in tandem with the person who is using it to communicate with the other participants."
"During Cisco training sessions, I found Webex effective in improving productivity. I benefited from the training. However, I can't speak for others using Webex for daily work or jobs."
"The product saves time and money."
 

Cons

"BlueJeans doesn't allow as much customization of your background in a video call, so that could be improved."
"I haven't had any big challenges. The annotation feature should be improved. So if I need to mark something or point something out, it's there, but it's not that user friendly. Other than that it's fine. In terms of collaboration, I think there could be some improvement."
"Its cost is very high. If you sell it in India, which is a price-conscious market, the prices should be as per the market competition. You cannot charge the rates that are applicable in the US. They should tailor it to the local market. It should be in line with what the competition is offering."
"Screen sharing is available but there is no feature for remote access, to take control of another machine."
"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."
"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."
"Better integration with other solutions would benefit Webex."
"I have had issues with the frequent updates from Webex."
"The solution could improve by having better integration with other platforms."
"Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively."
"I think Webex could be improved by simplifying the process. For instance, they could make it easier to join meetings by providing a direct meeting link without requiring sign-ups or logins. While security is important, finding a balance with user-friendliness is key."
"I would like to see more integration, with respect to some more unified communication activities."
 

Pricing and Cost Advice

"I once tried buying it for myself, but it was very costly. It is quite expensive as compared to other solutions. With BlueJeans, there are carrier charges if you call the toll-free number. The customer doesn't pay for the call, but the buyer or the subscriber of BlueJeans has to pay for it. That is where BlueJeans becomes very costly, and that is where Google, Microsoft Teams, and Zoom are very helpful because you don't have to pay these charges."
"Webex is very expensive."
"The price of Webex is in the middle range compared to the market."
"Webex is a cheaply priced tool."
"The tool's licensing is expensive, but it should be cheaper."
"We purchase the product's yearly license. It is expensive."
"There is a license needed to use this solution."
"Webex is expensive, especially compared to Zoom or Google."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
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Top Industries

By visitors reading reviews
Educational Organization
87%
Government
3%
Real Estate/Law Firm
3%
Financial Services Firm
2%
Educational Organization
64%
Computer Software Company
8%
Government
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BlueJeans Meetings?
The main advantage is the ability to host large meetings with up to 500 participants. The sound quality is also better on BlueJeans. I find it pretty intuitive and user-friendly.
What needs improvement with BlueJeans Meetings?
In future releases, I would like to see maybe customized virtual backgrounds, like Google Meet has. BlueJeans doesn't allow as much customization of your background in a video call, so that could b...
What advice do you have for others considering BlueJeans Meetings?
Overall, I would rate the solution a nine out of ten. I would recommend using it.
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...
 

Comparisons

 

Also Known As

BlueJeans Network
Cisco Spark
 

Overview

 

Sample Customers

Criteo, Seattle Children's Hospital, The Wharton School, Wikia, Telit, Epilepsy, NENW, IPENZ, Medanta, Mphasis, Royal Academy of Dance, Wharton, Red Hat, HKS Architects, Forum of the Future, Commonfund
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about BlueJeans Meetings vs. Webex and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.