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BlueJeans Meetings vs GoToMeeting comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BlueJeans Meetings and GoToMeeting based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BlueJeans Meetings vs. GoToMeeting report (Updated: September 2022).
633,952 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is available in all flavors. You can use it in the browser, and you can use it on an Android phone for which a BlueJeans app is available. I use an Android phone, so I only know about Android. So, you can join a meeting from the application installed on your phone or from the mobile browser, or you can use it from a laptop or a PC."

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"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free."""GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use.""It works, it's reliable.""The solution worked well specifically for audio meetings."

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Cons
"Its cost is very high. If you sell it in India, which is a price-conscious market, the prices should be as per the market competition. You cannot charge the rates that are applicable in the US. They should tailor it to the local market. It should be in line with what the competition is offering."

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"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.""The solution could always be more secure.""GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure.""The solution could scale a bit easier if you need to add more people to meetings.""Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

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Pricing and Cost Advice
  • "I once tried buying it for myself, but it was very costly. It is quite expensive as compared to other solutions. With BlueJeans, there are carrier charges if you call the toll-free number. The customer doesn't pay for the call, but the buyer or the subscriber of BlueJeans has to pay for it. That is where BlueJeans becomes very costly, and that is where Google, Microsoft Teams, and Zoom are very helpful because you don't have to pay these charges."
  • More BlueJeans Meetings Pricing and Cost Advice →

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    report
    Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
    633,952 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The quality of both audio and video is good.
    Top Answer:Screen sharing is available but there is no feature for remote access, to take control of another machine. This is something that should be added.
    Top Answer:My advice for anybody who is considering this product is to first try joining a meeting using the phone. It is easy to set up and you can see the quality. I would rate this solution an eight out of… more »
    Top Answer:GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting.
    Top Answer:You can get free subscriptions. I have a paid subscription. The CEO has a paid subscription, but we can't afford to buy GoTomeeting for every person. They get the free ones instead. There's some… more »
    Top Answer:The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom… more »
    Ranking
    9th
    out of 59 in Virtual Meetings
    Views
    482
    Comparisons
    192
    Reviews
    1
    Average Words per Review
    1,052
    Rating
    9.0
    15th
    out of 59 in Virtual Meetings
    Views
    1,023
    Comparisons
    680
    Reviews
    4
    Average Words per Review
    439
    Rating
    7.8
    Comparisons
    Also Known As
    BlueJeans Network
    Learn More
    Overview

    INSTANTLY CONNECT AND COLLABORATE

    The meeting experience users love

    Instantly join, host or manage a video, audio or web meeting from a conference room, your desk or a remote location. Then engage in a productive virtual meeting with the power of immersive HD video and Dolby Voice® audio.

    Smart Meetings Meeting Hub

    Bolster productivity with in-app intelligence to capture the most important discussion points, assign action items, and quickly replay meeting highlights. Manage and prioritize post-meeting follow-through with time-saving solutions to bring projects to completion and establish accountability across the organization.

    Powered by Dolby Voice

    Enjoy more natural, high definition sound with Dolby Voice, including background noise cancellation in video and audio meetings across multiple devices and locations. Hear the Dolby difference.

    Zero download meetings

    Join full-featured video meetings right from your favorite browser. With immersive video and spatial audio you’ll be collaborating face-to-face within seconds. Nothing to download or install.

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Offer
    Learn more about BlueJeans Meetings
    Learn more about GoToMeeting
    Sample Customers
    Criteo, Seattle Children's Hospital, The Wharton School, Wikia, Telit, Epilepsy, NENW, IPENZ, Medanta, Mphasis, Royal Academy of Dance, Wharton, Red Hat, HKS Architects, Forum of the Future, Commonfund
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm25%
    Comms Service Provider17%
    Construction Company8%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company15%
    Financial Services Firm8%
    Government7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business75%
    Midsize Enterprise10%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise16%
    Large Enterprise53%
    Buyer's Guide
    Virtual Meetings
    September 2022
    Find out what your peers are saying about TeamViewer, Zoom Video Communications, 3CX and others in Virtual Meetings. Updated: September 2022.
    633,952 professionals have used our research since 2012.

    BlueJeans Meetings is ranked 9th in Virtual Meetings with 1 review while GoToMeeting is ranked 15th in Virtual Meetings with 5 reviews. BlueJeans Meetings is rated 9.0, while GoToMeeting is rated 8.0. The top reviewer of BlueJeans Meetings writes "Allows us to join a meeting through various modes, provides maximum view area, and there are no quality issues". On the other hand, the top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". BlueJeans Meetings is most compared with Webex and Skype for Business, whereas GoToMeeting is most compared with Zoom, Skype for Business, Adobe Connect, TeamViewer and Webex.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.