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Blue Prism vs OpenText Solutions Business Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
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Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Blue Prism
Ranking in Business Orchestration and Automation Technologies
9th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
93
Ranking in other categories
Robotic Process Automation (RPA) (5th), Agentic Automation (4th)
OpenText Solutions Business...
Ranking in Business Orchestration and Automation Technologies
39th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Software Configuration Management (9th)
 

Mindshare comparison

As of August 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.3%, down from 7.5% compared to the previous year. The mindshare of Blue Prism is 3.3%, down from 8.2% compared to the previous year. The mindshare of OpenText Solutions Business Manager is 0.3%. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Automation Anywhere6.3%
Blue Prism3.3%
OpenText Solutions Business Manager0.3%
Other90.1%
Business Orchestration and Automation Technologies
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
it_user713322 - PeerSpot reviewer
Works at a tech company with 51-200 employees
We've used it for traditional help desk and defect tracking endeavors
It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very user-friendly. The AI capability that nowadays I am seeing in Automation Anywhere is very good. They have plug-and-play AI solutions."
"V.11 has three different recorders but A2019 Automation Anywhere created an all-in-one recorder called Universal recorder which more reliable to use."
"The speed of the delivery is its most valuable feature."
"Within less time than it used to take, we can automate a complete Apex task."
"In my case in particular, I come from a business background, not an IT background. So, it sort of speaks for itself that I was able to pickup its functionality and how it works. In the space of two years time, I've gone from a junior developer to a senior specialist. So, it really speaks for itself in terms of being user-friendly."
"Working with the Automation Anywhere application is very easy in our environment."
"Automation Anywhere helped me achieve my automation goals as it reduced turnaround time, cost, human intervention, and increased overall satisfaction levels for our customers."
"We have automated our critical functions, like supply chain management and purchase orders, and we have staff who have been moved out of the mundane tasks and are now doing value-added activities."
"It's quite easy to use and easy to understand the process studio."
"Blue Prism takes good security measures and is user friendly."
"Blue Prism is a very secure solution because you can implement a structure as a high availability infrastructure."
"We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful."
"Blue Prism is highly scalable and reliable."
"Because developing robots manually took too long, this solution gave us a lot of flexibility when it came to pricing."
"It is a stable solution."
"The performance is very good and it is a valuable feature."
"Allows us to automate work flows to provision IS services."
"The Composer is absolutely a magical tool, allowing you to get a fully functional app based on your process sketch in a couple of hours, without knowing BPMN notation."
"There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds."
"Estimates from all teams are visible in one general ticket (PFC)."
 

Cons

"It is frustrating at times to experience this instability, but we do find a solution and we are working on it to be better."
"We have found that the passwords are not very stable in terms of their accuracy. We could only get 70 percent accuracy in these cases. Our clients require more accurate results. We are working toward this."
"Maybe not improved but I heard that the 2019 version is going to look more like UiPath, which is not ideal for a typical/classic developer."
"My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots. So, it's not the platform. It is just how somebody has coded the bots which can bring lot of instability to them. I recommend that when you are using a coder that the person well-trained and have a good amount of experience already working on bots. They shouldn't be newbie or beginner who comes in to code because that will impact the quality of the code itself."
"The technical support is critical for this product, but we have found them a challenge to work with."
"We have our limitations. We can run only VBScripts and one more thing. If we want to run Python scripts or batch files, we cannot do it. So, if they would add these extra things in there then that would be beneficial."
"In the control room, the manual bot update should be looked at."
"Automation tools have a lot of dependency on the environment, particularly on machines. Reducing this dependency could increase success."
"I would like to see a cloud version of Blue Prism available. Both cloud and on-premise options would be beneficial, as they would reduce maintenance costs. I'm using the Blue Prism desktop, which is still in the initial stages. I want enhancements in the Object Explorer and Application Model features to ensure stability in upcoming versions. I have suggested a few ideas, such as incorporating triggering mechanisms, but I haven't seen them implemented yet."
"Blue Prism is expensive to scale because there are costs associated with additional licenses and improvements to infrastructure."
"For me, I feel that it is lacking in features. It consists of simple actions that work quite well together, and the integration is good but the scope of things that you can do is too narrow."
"Technical support is in need of improvement."
"The initial setup and deployment could be simplified."
"Its front end is not very good for things like screen scraping. UiPath and AA are very good for that. Blue Prism's license is costlier than UiPath and AA. They should be improving its price. Its artificial intelligence and cognitive features are not that strong enough. Cognitive automation should be their next area of improvement. The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism. It is tough to find variables and get the code in place. You have to open the whole bonnet of the car to get things in place. Their training should also be improved. UiPath and AA have their learning communities. They provide free of cost basic certification. As a result, you get trained workforce in the market that can directly work on projects, but this is not the case with Blue Prism. It is costly to get the resources trained, which increases the overall cost of getting a resource for Blue Prism. Their tech support can also be improved. Many times, the issues that should have been addressed by L1 have gone to L2."
"It isn't very easy or intuitive for our developers to program the bot to make intelligent decisions. A bot, for the lack of a better word, is stupid, and it can only do what we program it to do."
"Occasionally, there may be stability issues where certain nodes begin to behave erratically and produce errors."
"Reporting is generally very good, but people always want more."
"Response time could improve."
"User interface and links between tickets. For me, Jira is the ideal tool."
 

Pricing and Cost Advice

"As our team size increases, we may get some more licenses for the tool."
"The Automation Anywhere license is affordable and not complex."
"Although the initial implementation cost of Automation Anywhere is relatively high compared to other options, its annual subscription cost is lower than UiPath's, which has the opposite pricing structure."
"We have saved a lot of money on taxes based on the stuff that we run."
"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."
"Its price is competitive with all other products in the market."
"I am not responsible for the pricing part, but I know the pricing is competitive compared to other tools."
"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere."
"I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that."
"To use Blue Prism, there is a need to pay INR 15,000 per customer."
"The solution is enterprise software so we will try to maximize our usage during the available slots. We will get ROI with the high price since there will be some value added with automation. I think that after doing a cost-benefit analysis, we are on the positive side."
"I would rate the solution's pricing a seven out of ten."
"My clients tend to feel that the overall implementation cost is a little high."
"Blue Prism has a higher cost with respect to RPA enablement, particularly if you are trying to start with RPA."
"In the Philippines, fewer companies are using Blue Prism because of its cost. I don't know the price, but I know that its price is higher than UiPath."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
17%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise77
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What is your experience regarding pricing and costs for Blue Prism?
If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack
 

Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.
Find out what your peers are saying about Blue Prism vs. OpenText Solutions Business Manager and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.