BMC TrueSight Orchestration vs BizTalk Server comparison

Microsoft and BMC Helix are both solutions in the Process Automation category. Microsoft is ranked #12 with an average rating of 6.8, while BMC Helix is ranked #20 with an average rating of 9.0. Microsoft holds a 1.1% mindshare in PA, compared to BMC Helix’s 1.3% mindshare. Additionally, 75% of Microsoft users are willing to recommend the solution, compared to 87% of BMC Helix users who would recommend it.

BizTalk Server

Read 16 BizTalk Server reviews

1,370 Views
699 Comparison Views

75% willing to recommend

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

842 Views
690 Comparison Views

87% willing to recommend

BizTalk Server

BMC TrueSight Orchestration

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and BizTalk Server compete in IT automation and enterprise integration. BMC TrueSight Orchestration is superior in cost-effectiveness and support, whereas BizTalk Server features a robust set with justified pricing.

Features: BMC TrueSight Orchestration provides automation focused on IT service management, seamless integration with ITOM solutions, and scalable triggers for operations. BizTalk Server facilitates enterprise application integration, offers strong EDI capabilities, and lets users handle large-scale data transformations efficiently.

Room for Improvement: BMC TrueSight Orchestration could enhance support for comprehensive data integrations, expand on built-in templates for quicker workflows, and improve scalability for large enterprise environments. BizTalk Server might streamline its deployment process, enhance its UI for easier adoption, and provide more out-of-the-box adapters.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration offers a streamlined deployment model with strong support services for IT operations, providing agility. BizTalk Server features a more complex deployment process needing customization but delivers strong support suited to intricate enterprise environments.

Pricing and ROI: BMC TrueSight Orchestration offers competitive setup costs focused on reducing operational expenses for quick ROI. BizTalk Server may have higher initial costs, but it achieves excellent long-term ROI through its powerful integration capabilities and scalability, justifying its premium pricing with extensive features.

To learn more, read our detailed BMC TrueSight Orchestration vs. BizTalk Server Report (Updated: December 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. BizTalk Server

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizTalk Server

Ranking in Process Automation

12th

Average Rating

7.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (8th)

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of BizTalk Server is 1.1%, up from 0.8% compared to the previous year. The mindshare of BMC TrueSight Orchestration is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
BizTalk Server	1.1%
BMC TrueSight Orchestration	1.3%
Other	97.6%

Process Automation

Featured Reviews

Taqi-Hasan

Senior Application Specialist at Taqa Distribution

Offers valuable integration services but requires better cloud adaptation

Biztalk server doesn't have API management so that our exposed can be protected against the SQL injection, DOS attacks. However, this is available in IBM WebMethods. The positive impact of BizTalk Server was initially limited because of scalability issues. That is the reason why management has decided to implement IBM WebMethods. We are going to decommission BizTalk Server next year. I believe the API response could be improved in BizTalk Server. We need to increase the number of servers in BizTalk Server. We used to have two servers; later on, we increased to a third server, which has improved performance. We can make it more highly available and scale out to improve BizTalk Server. Scale out means we can increase the number of servers horizontally.

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HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."

"The AS2 communication protocol is one of the most advanced processes."

"Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market."

"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."

"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."

"The BizTalk Server business rule engine was very useful for us and has helped us for the last 12 years."

"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."

More BizTalk Server pros

"This solution is scalable."

"The product has a very good triggering mechanism."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The initial setup is easy. The deployment was done in an hour."

"I find the provisioning to be the most valuable."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

More BMC TrueSight Orchestration pros

Cons

"The deployment could be simplified."

"Updating things in BizTalk is a headache."

"BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages."

"The product's deployment can be quicker"

"We want to get rid of BizTalk Server, as there is unnecessary license cost, and there are some limitations, so we might go for Azure Integration Services."

"BizTalk Server is an outdated legacy system that does not support messaging."

"BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services."

"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."

More BizTalk Server cons

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"The solution is not user-friendly."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

More BMC TrueSight Orchestration cons

Pricing and Cost Advice

"It was not cheap, but it was affordable."

"BizTalk Server is cheap. I would rate its pricing a two out of five."

"The cost will depend on the client's requirements."

"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."

"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."

"The solution is expensive."

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

11%

Healthcare Company

Financial Services Firm

16%

Healthcare Company

13%

Outsourcing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

What do you like most about BizTalk Server?

The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.

See all answers

What needs improvement with BizTalk Server?

I am generally satisfied with BizTalk Server, but there are some gaps, as we have multiple integration tools. Thus, there is associated cost, operation cost, license cost, and CapEx, so we are tryi...

See all answers

What advice do you have for others considering BizTalk Server?

I have not worked with Amazon API Gateway or Mule ESB; I am just testing them. I am using Boomi iPaaS and WebMethods. I did not purchase it on AWS Marketplace; those are product API systems, and in...

See all answers

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

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Product Reports

Buyer's Guide

BizTalk Server

January 2026

Download BizTalk Server product report

Buyer's Guide

BMC TrueSight Orchestration

January 2026

Download BMC TrueSight Orchestration product report

Also Known As

No data available

TrueSight Orchestration, Atrium Orchestrator

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

Microsoft

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Buyer's Guide

BMC TrueSight Orchestration vs. BizTalk Server

December 2025

Free Report: BMC TrueSight Orchestration vs. BizTalk Server

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