BizFlow vs iGrafx Process360 Live Platform comparison

BizFlow and iGrafx are both solutions in the Business Process Management (BPM) category. BizFlow is ranked #27 with an average rating of 8.0, while iGrafx is ranked #23 with an average rating of 8.3. BizFlow holds a 0.2% mindshare in BPM, compared to iGrafx’s 0.9% mindshare. Additionally, 100% of BizFlow users are willing to recommend the solution, compared to 91% of iGrafx users who would recommend it.

BizFlow

Read 3 BizFlow reviews

204 Views
200 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,306 Views
784 Comparison Views

91% willing to recommend

BizFlow

iGrafx Process360 Live Plat...

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Executive SummaryUpdated on Dec 18, 2024

BizFlow and iGrafx Process360 Live Platform compete in the business process management domain. iGrafx stands out due to its advanced features and perceived value, despite BizFlow's stronger pricing and support appeal.

Features: BizFlow provides powerful process automation tools, comprehensive reporting capabilities, and flexibility for complex workflows. iGrafx Process360 Live Platform offers robust process mapping, advanced process modeling features, and intuitive integration options. iGrafx is preferred for its superior process modeling capabilities suitable for intricate business environments.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform provides a cloud-based deployment, which streamlines integration and setup. BizFlow offers a flexible deployment and strong customer support, enhancing user satisfaction. iGrafx's ease of deployment and comprehensive resources provide a smoother implementation experience compared to BizFlow.

Pricing and ROI: BizFlow is recognized for its competitive pricing structure aimed at reducing initial setup costs, which appeals to cost-conscious organizations. iGrafx Process360 Live Platform, though perceived as having higher upfront costs, is valued for delivering substantial long-term ROI through its effective process management features. BizFlow is attractive for its cost-efficiency, while iGrafx demonstrates a strong return on investment through its enhanced capabilities.

To learn more, read our detailed BizFlow vs. iGrafx Process360 Live Platform Report (Updated: July 2025).

Buyer's Guide

BizFlow vs. iGrafx Process360 Live Platform

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizFlow

Ranking in Business Process Management (BPM)

27th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

23rd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Process Mining (9th)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of BizFlow is 0.2%, up from 0.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Satya Singh

Human Resource Executive at MetLife

Seamless automation for workflows, customizable and UI friendly

I would rate the stability a seven out of ten because other tools in the market have extra capabilities that BizFlow doesn't have yet. They have some built-in capabilities and AI features, and everyone is thinking about how to implement AI in their area. I haven't seen any updates from BizFlow on this, but they might plan to implement it soon. However, we don't have this capability right now. This could be one reason why people might move from BizFlow to another tool. For example, with Nintex, we can integrate Google Cloud and achieve some functionality from Google Cloud as well. IBM also introduced some free tests in their DPM services with AI. These are good things in the market right now.

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Ganesh-Iyer

Managing Director at SSA Techknowlogies (P) Ltd

Helps simplify processes of a business

One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are so many advantages. First things, like we have a seamless automation capability available here in BizFlow. Totally customizable, UI we can create, and the third-party integration is also achievable. Not with the in-built functionality, but with custom code and all, we can achieve that thing also."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"Provides a valuable BPMN feature."

"The solution's technical support is of good quality since they offer fast and seamless services."

"It has simplified compliance with regulations and company standards."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"We found the technical support to be helpful."

More iGrafx Process360 Live Platform pros

Cons

"Nintex provided an in-built functionality. Like integration-related things, so many service types are available. You just have to configure it. So, such kinds of things decrease the timing of development. So, it is missing in Bizflow."

"It would be nice to have a Spanish user interface available to us."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"The price could be more competitive."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"It can be more user-friendly."

"I would love to see a template and shapes for customer journey mapping."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

More iGrafx Process360 Live Platform cons

Pricing and Cost Advice

"Pricing is a main concern for any organization, but some big organizations may find it affordable. For example, in Indian currency, it would be around 1,000 per license for a BizFlow license."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

18%

Computer Software Company

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BizFlow?

There are so many advantages. First things, like we have a seamless automation capability available here in BizFlow. Totally customizable, UI we can create, and the third-party integration is also ...

See all answers

What is your experience regarding pricing and costs for BizFlow?

Pricing is a main concern for any organization, but some big organizations may find it affordable. For example, in Indian currency, it would be around 1,000 per license for a BizFlow license. Where...

See all answers

What needs improvement with BizFlow?

Nintex provided an in-built functionality. Like integration-related things, so many service types are available. You just have to configure it. So, such kinds of things decrease the timing of devel...

See all answers

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

See all answers

Comparisons

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Product Reports

Buyer's Guide

BizFlow

July 2025

Download BizFlow product report

Buyer's Guide

iGrafx Process360 Live Platform

July 2025

Download iGrafx Process360 Live Platform product report

Overview

Business process management & workflow automation software; designed to work with people and with existing systems.

BizFlow

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Sample Customers

The Immigration and Custom Enforcement, The Federal Motor Carrier Safety Administration, Naval Special Warfare, Jardine Lloyd Thompson, Premier Pensions Management Ltd, Continental AG, Samsung Heavy Industries, Brazos Higher Education Service Corporation

Multinational Bank

Buyer's Guide

BizFlow vs. iGrafx Process360 Live Platform

July 2025

Free Report: BizFlow vs. iGrafx Process360 Live Platform

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