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Bizagi vs MEGA HOPEX vs Visio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi offers substantial ROI with significant returns, cost-effectiveness, and competitive advantages, enhancing satisfaction among users.
Sentiment score
6.6
MEGA HOPEX offers good ROI by simplifying tasks and documentation, though licensing needs alignment with top EA tools.
Sentiment score
2.0
Visio boosts efficiency, ensuring consistent documentation and faster project timelines, offering substantial time savings and improved document quality.
 

Customer Service

Sentiment score
7.0
Bizagi offers efficient customer service with occasional delays; premium plans improve responsiveness, though inconsistencies exist for others.
Sentiment score
7.3
MEGA HOPEX support is praised for responsiveness and knowledge but varies by region; documentation and community resources help resolve issues.
Sentiment score
5.5
Most users find Visio documentation sufficient, but experiences vary; some use internal IT or Microsoft’s enterprise support.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
 

Scalability Issues

Sentiment score
6.6
Bizagi is scalable and suitable for medium-sized businesses, with growth potential and performance reliant on infrastructure quality.
Sentiment score
7.3
MEGA HOPEX is highly scalable for enterprises, supporting many users, though performance may require customization and cost consideration.
Sentiment score
7.6
Visio's scalability differs, easy integration with Microsoft but struggles with enterprise-level needs and version compatibility challenges.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
7.0
Bizagi is reliable with minor update issues, appreciated for performance and stability, but occasional bugs accompany new features.
Sentiment score
7.3
MEGA HOPEX stability has improved over versions, though minor issues persist, with users rating it 7-9 out of 10.
Sentiment score
8.3
Visio is generally stable with improved performance, though complex usage and external factors can occasionally affect stability.
 

Room For Improvement

Bizagi requires enhancements in performance, integration, user interface, pricing, documentation, automation, reporting, marketing, and support.
MEGA HOPEX's complex interface and integration issues require improvements in usability, reporting, reliability, and diagramming features.
Visio needs enhancements in template creation, integration, automation, usability, 3D modeling, and export functionality, especially XPDL export.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
MegaHOPEX lacks comprehensive features that a governance tool should have, particularly in data governance.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
The visual icons and shapes for different vendors like Cisco network could be improved.
 

Setup Cost

Bizagi offers a free modeler while the full BPM suite, with revised licensing prices, favors larger enterprises over smaller ones.
MEGA HOPEX is expensive, with prices varying based on licenses; additional features and services increase costs significantly.
Visio prices vary by plan; professional versions cost more, but discounts and bundles offer savings for many users.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
 

Valuable Features

Bizagi offers a user-friendly, BPMN 2.0 compliant platform excelling in process modeling and automation with fast, agile development.
MEGA HOPEX provides comprehensive IT portfolio management, intuitive interface, customizable features, and aligns IT with business strategies efficiently.
Visio integrates seamlessly with Microsoft Office, offering templates, shapes, easy use, and boosts productivity by embedding diagrams in documents.
It is open source.
The user interface is very good, making it easy for business people to understand.
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
 

Mindshare comparison

As of June 2025, in the Business Process Design category, the mindshare of Bizagi is 10.6%, up from 8.9% compared to the previous year. The mindshare of MEGA HOPEX is 3.1%, down from 3.2% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
JorgeValdez - PeerSpot reviewer
A simple and intuitive tool that provides more features than other tools in the market
The solution can be used to model customer journeys and business processes I use the solution for my customers to model banking products. I also model and define business capability. The biggest value of the product is that we can use it to work in different industries like government,…
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Educational Organization
23%
Financial Services Firm
17%
Computer Software Company
8%
Government
8%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be ...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task a...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about t...
What needs improvement with Visio?
I cannot say anything that needs improvement in Visio; it was quite user-friendly, but I think the organization may h...
 

Comparisons

 

Also Known As

No data available
No data available
Microsoft Visio
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Camunda, Microsoft, SAP and others in Business Process Design. Updated: June 2025.
859,129 professionals have used our research since 2012.