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Bizagi vs Camunda vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi offers substantial ROI with significant returns, cost-effectiveness, and competitive advantages, enhancing satisfaction among users.
Sentiment score
7.8
Camunda optimizes processes, boosting productivity and reducing costs, though substantial returns require careful planning and time.
Sentiment score
7.5
Businesses using IBM BPM reported improved efficiency, automation, and cost savings despite high costs and moderate ROI.
 

Customer Service

Sentiment score
7.0
Bizagi offers efficient customer service with occasional delays; premium plans improve responsiveness, though inconsistencies exist for others.
Sentiment score
6.2
Camunda's support is generally helpful, though some users seek improved integration assistance and a better knowledge center.
Sentiment score
6.6
IBM BPM customer service is generally positive, with effective support, though response delays and communication issues are noted.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
6.6
Bizagi is scalable and suitable for medium-sized businesses, with growth potential and performance reliant on infrastructure quality.
Sentiment score
6.9
Camunda excels in scalability with modern tools like Docker and Kubernetes, though some face database dependency challenges.
Sentiment score
6.9
IBM BPM offers impressive scalability, efficiently managing high user volumes with varied experiences and requiring occasional careful tuning.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
7.0
Bizagi is reliable with minor update issues, appreciated for performance and stability, but occasional bugs accompany new features.
Sentiment score
7.8
Camunda is praised for stability and reliability, performing well under load with minimal bugs, earning high ratings.
Sentiment score
7.1
IBM BPM stability varies; recent versions improve reliability, but issues remain with infrastructure, configuration, and developer expertise.
There haven't been any significant outages in my experience with Camunda.
 

Room For Improvement

Bizagi requires enhancements in performance, integration, user interface, pricing, documentation, automation, reporting, marketing, and support.
Camunda needs UI enhancements, improved integration, scalability, security, better support, flexible deployment, and a revised pricing model.
IBM BPM needs improved customization, integration, and user-friendliness, addressing complexity and high cost with enhanced API and AI features.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
 

Setup Cost

Bizagi offers a free modeler while the full BPM suite, with revised licensing prices, favors larger enterprises over smaller ones.
Camunda provides free open-source and costly enterprise versions, offering enhanced features and support, with enterprise fees escalating by usage.
IBM BPM's high costs suit large enterprises, while flexible Cloud Pak and tiered licensing offer varied pricing options.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

Bizagi offers a user-friendly, BPMN 2.0 compliant platform excelling in process modeling and automation with fast, agile development.
Camunda excels in scalable, flexible process automation with wide standards coverage, integration options, and user-friendly graphical interface.
IBM BPM offers integration, scalability, and low-code development with strong UI, enhancing efficiency and reducing complexities.
It is open source.
The user interface is very good, making it easy for business people to understand.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
The integration capabilities of IBM BPM are excellent.
 

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of Bizagi is 6.4%, up from 5.7% compared to the previous year. The mindshare of Camunda is 20.5%, down from 21.3% compared to the previous year. The mindshare of IBM BPM is 7.2%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
FABIO NAGAO - PeerSpot reviewer
Reduces costs with hardware abstraction and simplifies scaling
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.
Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Financial Services Firm
27%
Computer Software Company
14%
Government
6%
Manufacturing Company
6%
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based ...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user inter...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

No data available
Camunda BPM
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: May 2025.
856,278 professionals have used our research since 2012.