Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM).
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
AWS provides the best support, followed by Microsoft, and then Google.
They really understand deeply and in detailed fashion the solution.
They provide better support for the enterprise edition.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
ECS and Fargate make horizontal scalability very easy.
They have that REST layer, REST APIs layer that makes it easy to integrate and make it part of a microservices ecosystem and APIs.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
There haven't been any significant outages in my experience with Camunda.
We were not really concerned about the performance on the process itself because it was super simple, super straightforward, and it did not present itself as a bottleneck, nor did we feel it was adding additional time in the execution.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
The decision map could be improved to allow more than three options at a decision point.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
SAP is more expensive, but IBM BPM is very expensive.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
Camunda's support for BPMN 2.0 is a great advantage because it allows us to have a common language to discuss technology and business in the same perspective.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
The integration capabilities of IBM BPM are excellent.
Coordination across data silos is effective, and IBM BPM can be used for that purpose.
| Product | Mindshare (%) |
|---|---|
| Camunda | 7.7% |
| IBM BPM | 4.1% |
| Bizagi | 4.0% |
| Other | 84.2% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 15 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 19 |
| Large Enterprise | 72 |
Bizagi is known for its compatibility with Visual Studio and .NET, offering flexibility and intuitive use. With strong process management capabilities, it supports BPMN 2.0, facilitating rapid deployment and modification, making it ideal for small to medium enterprises.
Bizagi provides strong simulation and automation features while ensuring agile development and integration. Users depend on its user-friendly interface and document generation capability, benefiting from its orchestration functionalities. Despite its advantages, users seek better external system integration, enhanced cloud support, and improved documentation, noting occasional performance issues with large processes. There is a keen interest in a flexible licensing model, more robust simulation features, improved reporting, automation, and machine learning capabilities.
What are Bizagi's key features?Organizations in sectors such as HR, IT, and finance employ Bizagi for process automation and modeling. It is widely used in educational environments and consulting firms focused on business transformation and process optimization. The platform supports process mapping and visualization and integrates with existing systems to improve operational efficiency.
Camunda offers a process orchestration platform that automates and streamlines AI processes while integrating human tasks and diverse systems without sacrificing security, governance, or innovation.
Camunda empowers businesses and IT to collaborate effectively, addressing complexity, enhancing efficiency, and maintaining competitiveness at any speed or scale. Trusted by over 700 organizations including Atlassian, ING, and Vodafone, it designs, orchestrates, automates, and improves critical business processes to accelerate digital transformation. It is flexible and lightweight, easily integrating with APIs and microservices, while adhering to BPMN, CMMN, and DMN standards for comprehensive process modeling and automation.
What are Camunda's standout features?
What benefits and ROI can users expect?
Organizations use Camunda to automate business processes across industries like banking, logistics, telecommunications, and retail. It supports complex workflows such as loan approvals and integrates third-party applications. Known for managing tasks and process automation, it fits seamlessly with existing systems on-premise or in cloud environments like Azure and AWS.
IBM BPM enhances workflow efficiency with automation, integration, and a user-friendly interface, supporting reusable processes and robust analytics tools for streamlined business operations.
IBM BPM is a platform offering process automation and integration capabilities with a user-centric interface. Its design simplicity and low-code options support rapid development. The platform integrates seamlessly with other IBM products, creating a comprehensive automation suite. Its adaptability makes it easy to visualize and manage processes for efficient operations across diverse environments. IBM BPM is a reliable choice for those seeking to reduce complexity in development, enhance security, and improve scalability. However, improvements in integration, interface enhancements, and support for AI integration are desirable for an optimal experience.
What are the key features of IBM BPM?Organizations utilize IBM BPM to digitize workflows and automate tasks in sectors like insurance, banking, and logistics. It is effective for managing claims, opening accounts, and processing mortgage applications. The platform enables integration with legacy systems and platforms like MDM and ODM, ensuring comprehensive process management and seamless data flow across multiple applications. Companies find value in its capability to support quicker decision-making and operational efficiency.
