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Bitsight vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
IT Vendor Risk Management (4th), Attack Surface Management (ASM) (13th)
SentinelOne Singularity Com...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
198
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitsight is designed for IT Vendor Risk Management and holds a mindshare of 10.9%, down 14.0% compared to last year.
SentinelOne Singularity Complete, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 5.8% mindshare, down 8.1% since last year.
IT Vendor Risk Management
Endpoint Detection and Response (EDR)
 

Featured Reviews

Marc Chapel - PeerSpot reviewer
Stable product with efficient features for listing vulnerabilities
I recommend BitSight because it is very convenient to use. It has become a standard tool used in many companies. It is easy to share a few components of an algorithm for users. It is not ideal as it only reflects some of the reality of Internet-facing applications. However, it is the best solution at the moment. I rate it an eight out of ten.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Its customer service team responds quickly."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"The solution is user-friendly."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Offers open ports from an external point of view."
"The most valuable feature of SentinelOne Singularity Complete is the STAR Rules."
"The tool's most valuable feature is EDR."
"One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important."
"The most valuable features are threat hunting, the ability to disconnect or disable a machine's network connection in real time, and the ability to restore the connection once the issue is resolved quickly."
"The solution is both stable and scalable."
"It's effectively helped to reduce organizational risk."
"The solution's in-place upgrades have been very helpful."
"We moved from ESET, and we find that the licensing scheme, particularly how the licenses are attributed to clients, is pretty nice compared to what ESET offers."
 

Cons

"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"The solution’s benchmarking should be improved."
"Its factor analysis feature could be better."
"Data enrichment is the major issue."
"I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better."
"The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents."
"They can just continue adding more integrations with these big brands and software security products."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
"SentinelOne needs to provide more documentation for administrators and analytics."
"The solution can improve by adding more granular firewall capabilities."
"I would like to see a better mobile app so that I could look through my phone at the alerts and not have to go to the website. They should make it a little more mobile-accessible."
"It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything."
 

Pricing and Cost Advice

"The solution's price is average."
"The product has a reasonable price."
"This solution is less expensive than its competitors."
"For our use case, the solution is affordable. There are not any hidden fees."
"The pricing of the solution seems reasonable, we got a discount but it still seems reasonable. The licensing cost is $3 to $4 per endpoint and can be paid monthly or yearly, with the price changing according to commitment."
"The one I use is $6 a month per device. Some are $4 and there are some that are more than that."
"Its price is per endpoint per year. One of the features of its licensing is that it is a multi-tenanted solution. From an MSSP point of view, if I want to have several different virtual clouds of customers, it is supported natively, which is not the case with, for example, Microsoft Defender. Another nice thing about it is that you can buy one license if you want to. Some vendors insist that you buy 50 or 100, whereas here, you can just buy one."
"The larger count you have, the deeper discount you will receive in your contract."
"The price of Singularity Complete compared to some of its competitors is competitive."
"Its price can be lower because I'm seeing competition from another vendor who beats it on commercials."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
9%
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating. They could evolve to be a more powerful scanner of cyber hygiene...
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Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about OneTrust, RSA, BitSight and others in IT Vendor Risk Management. Updated: April 2025.
849,686 professionals have used our research since 2012.