We performed a comparison between Bitrix24 and Slack based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"Bitrix24 is a user-friendly solution that is easy to use."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"I am impressed with the solution's ability to customize workflows."
"It's a very easy-to-use product."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"I am impressed with the product's calls and screen share features which are very useful."
"Slack is a very collaborative tool that makes it easier for me to communicate with the onboarding and billing teams."
"We use Slack for general communication, conference calls, and sharing screens because we have people working from different countries."
"The huddle feature is valuable to me."
"Slack makes it easy for employees to contact each other and exchange documents or information."
"I like Slack's notifications. It is more user-friendly and pleasing than Teams."
"The most valuable feature is that we can easily integrate different workloads and the alerts are reliable. Also because it allows us to use it as a monitoring tool sometimes."
"Slack offers several valuable features. Firstly, they have a message deletion feature, which is now available in other software as well, but Slack was the one who introduced it in enterprise solutions."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The stability could be improved."
"I would like to see improvements with Bitrix24's marketing automation."
"There are some bugs in the mobile system."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"We didn't have the ability to customize the solution."
"The client interface is not very user-friendly."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"It would be highly advantageous if it could incorporate calendar information from sources like Outlook or Gmail, providing users not only with meeting schedules but also a comprehensive daily agenda view."
"Slack tends to crash once a month."
"Sometimes, the servers are not available."
"I would like the text in chat to be more customizable."
"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
"I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time."
"The solution needs to improve its scalability."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
Bitrix24 is ranked 6th in Enterprise Social Software with 18 reviews while Slack is ranked 3rd in Enterprise Social Software with 67 reviews. Bitrix24 is rated 7.4, while Slack is rated 8.4. The top reviewer of Bitrix24 writes "A highly efficient and scalable solution useful for patch management". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Bitrix24 is most compared with Zoho CRM, Asana, monday.com, Microsoft Dynamics CRM and HubSpot CRM, whereas Slack is most compared with SharePoint, Atlassian Confluence, Symphony, Chatter and ChatWork. See our Bitrix24 vs. Slack report.
See our list of best Enterprise Social Software vendors.
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