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Bitrix24 vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Bitrix24 provides high ROI through process streamlining, cost reduction, strong integration, and efficient digitization, enhancing workflow management.
Sentiment score
7.6
JIRA Portfolio boosts ROI by enhancing project management, collaboration, execution efficiency, and providing agile insights into team activities.
The tool provides tracking for projects and activities, with detailed insights into which team members worked on activities and the time invested in each task.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Customer Service

Sentiment score
6.6
Bitrix24's support is responsive with mixed feedback; community support is praised, but documentation clarity varies.
Sentiment score
6.4
JIRA Portfolio's support experiences vary, with users reporting both helpful interactions and delays, suggesting improvements in access and speed.
We are satisfied with the support from our provider.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
The support was good with no challenges.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.8
Bitrix24 provides scalable solutions for diverse business sizes, though larger deployments may encounter challenges with infrastructure and integrations.
Sentiment score
7.5
JIRA Portfolio efficiently scales for diverse team sizes, though some users find pricing and licensing complexities challenging.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Bitrix24 is generally reliable with occasional issues; frequent updates and strong support contribute to its high stability ratings.
Sentiment score
8.1
JIRA Portfolio is stable and reliable, receiving high ratings for performance, with minimal issues during cloud updates.
In comparison to Planisware, it is very stable.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Room For Improvement

Bitrix24 needs improved UI, integrations, support, reporting, workflows, and simpler client communication for enhanced usability and performance.
JIRA users seek better reporting, integration, UI simplification, resource management, and improved dashboards with affordable add-ons.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The setup process for JIRA Portfolio is complex.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Setup Cost

Enterprise users find Bitrix24 pricing competitive, recommending licensed plans for functionality and affordability compared to other solutions.
Enterprise users find JIRA's Advanced Roadmaps affordable initially, but costs increase with scaling, particularly for additional users or features.
It is not considered expensive in the market.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Valuable Features

Bitrix24 provides an integrated platform with CRM, collaboration, and automation tools, valued for usability and comprehensive business functions.
JIRA Portfolio offers integration, customization, and ease of use for effective project management and team progress tracking.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (39th), Project Management Software (27th), Enterprise Social Software (23rd)
JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Enterprise Agile Planning Tools (5th)
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Gus Mtz - PeerSpot reviewer
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
Collaborative features improve task management and project tracking
All the business areas are comfortable with JIRA Portfolio. JIRA Portfolio has many features that we have not yet explored or utilized fully, but the power of JIRA Portfolio at this moment for the several areas in the business has been a very comfortable experience. The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team. Users can assign tasks to one or two people who can collaborate and document their work. That feature is amazing in terms of collaboration. While the tool does not currently support meetings, if JIRA Portfolio incorporates meeting functionality in the future, it would greatly enhance the process, especially for tasks requiring teams from different areas.
report
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885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
13%
Construction Company
13%
Manufacturing Company
9%
Manufacturing Company
15%
Financial Services Firm
11%
Construction Company
10%
Marketing Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
The setup process for JIRA Portfolio is complex.
 

Comparisons

 

Also Known As

No data available
Portfolio for JIRA
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about Bitrix24 vs. JIRA Portfolio and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.