"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The setup was easy."
"The Ultra is a valuable feature."
"The advanced direct control on offer is excellent."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"It is easy to scale and it is suitable for organizations from small businesses to enterprise."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"The performance is great."
"Great protection against malware, ransomware, and any other forms of malicious software."
"As far as it functions, it works fine."
"The product is quite scalable."
"It has a very good firewall, which lets you isolate your devices depending on the groups."
"The initial setup was extremely straightforward and very easy."
"The admin capabilities are great."
"The malware threat detection has been excellent overall."
"We have over 1,000 users using the solution in our organization and the solution has been able to handle it."
"There is plenty of features that make the solution work very well."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"I would like to see integration with Cisco Analytics."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"Using this product requires quite a bit of training, which is hard to get."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"They need to improve their encryption capabilities."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"While the solution is secure, it could have better integration."
"Areas for improvement would be performance and pricing."
"Other solutions are cheaper than GravityZone."
"Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations."
"There are many improvements needed, such as faster responses, faster notification, and immediate reports."
"When it comes to handling the expiration of licenses, the solution should give a company more time to set up a renewal. It happens too abruptly right now."
"The initial setup is complex."
"It should be more secure and detect new malware as it's released."
"A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible."
"The solution sometimes slows down the computers of our clients, the performance needs to improve."
"Currently, it doesn't have a cloud option. This is something that they should look into going forward."
"The solution could improve by providing a cloud service that synchronizes with the on-premise console which would give better connectivity in remote areas."
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Bitdefender GravityZone Ultra is ranked 8th in Endpoint Detection and Response (EDR) with 18 reviews while Kaspersky Endpoint Security for Business is ranked 12th in Endpoint Protection for Business (EPP) with 73 reviews. Bitdefender GravityZone Ultra is rated 8.6, while Kaspersky Endpoint Security for Business is rated 8.0. The top reviewer of Bitdefender GravityZone Ultra writes "Great security with excellent standard policies and extremely stable". On the other hand, the top reviewer of Kaspersky Endpoint Security for Business writes "A mature product offering good protection and very good features". Bitdefender GravityZone Ultra is most compared with SentinelOne, Sophos Intercept X, Microsoft Defender for Endpoint, CrowdStrike Falcon and ESET Endpoint Security, whereas Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, Sophos Intercept X, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Carbon Black CB Defense. See our Bitdefender GravityZone Ultra vs. Kaspersky Endpoint Security for Business report.
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