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Bitdefender GravityZone EDR vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Cisco Secure Endpoint
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Cisco Security Portfolio (5th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.2% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection."
"If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
"It is stable."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"It's easy to deploy."
"It was easy to set up."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The solution's integration capabilities are excellent. It's one of the best features."
"The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"The most valuable feature is signature-based malware detection."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"It used to take us a month to find out that something is infected, we now know that same day, as soon it is infected."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
 

Cons

"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations."
"We would like to see a more advanced dashboard."
"The interface could be improved."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
"The product can be improved by identifying errors."
"The solution wasn't designed to be used in France."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"This product has issues with the number of false positives that it reports."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"It cannot currently block URLs over websites."
"The technical support is very slow."
"The user interface is dull."
"It does not include encryption and decryption of local file shares."
"Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement."
 

Pricing and Cost Advice

"I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten."
"Licensing is done on a yearly basis and it's workstation-based."
"Each endpoint device we purchased came with its own license."
"The pricing is competitive."
"The product has a reasonable price."
"The licensing cost has been manageable for our small team."
"Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones."
"The solution's pricing is average."
"...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"You must make monthly payments towards the licensing charges attached to the product. There are no extra charges apart from the standard licensing fees associated with the product."
"It is an expensive solution."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We had faced some license issues, but it has been improved. At the beginning of the implementation, we faced a lot of licensing issues, but now, we have EA licensing, which gives us an opportunity to grow."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Government
6%
University
5%
Computer Software Company
18%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Cisco Secure Endpoint and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.