We performed a comparison between Bitdefender GravityZone EDR and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have FortiEDR installed on all our systems. This protects them from any threats."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"NGAV and EDR features are outstanding."
"The solution was relatively easy to deploy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"This is stable and scalable."
"Fortinet is very user-friendly for customers."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection."
"One strong point is that it doesn't have many background services running on the Windows system or server operating system. This minimizes impact because it's a lighter version."
"The installation is straightforward."
"The solution's deployment is very easy and flexible."
"The pricing is reasonable."
"We have clients who are also migrating from other anti-virus solutions to GravityZone because of the ease of use, ease of installation and the fact that it can be deployed in the cloud and the same software; you can actually install on other server or workstation. It automatically knows what it's protecting."
"The setup is quite easy."
"The pricing is good."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The interface is quite easy to use."
"Symantec Endpoint Detection and Response is stable."
"The solution is stable."
"The most valuable features are that it is easy to connect and global settings are good."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"Cannot be used on mobile devices with a secure connection."
"The only minor concern is occasional interference with desired programs."
"We find the solution to be a bit expensive."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The installation is not straightforward and should be easier to do."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"They need to improve their encryption capabilities."
"The reporting is much too simple."
"We would like to see password management integrated into the solution because I don't like having a third-party password management system."
"Areas for improvement would be performance and pricing."
"They should include the Hebrew language for its technical support in terms of communication."
"I have not had used the EDR portion of the solution to do any custom scripting to allow further advanced operations on the endpoints. From what I understand from reading the comments on reviews is that it is not particularly flexible in this regard."
"The solution’s scalability and stability could be improved."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"One potential area for improvement in Symantec EDR is the reporting engine."
"The interface has many issues."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"The interface is very complicated."
"The solution can always be more stable and more secure."
"The GUI could be better."
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Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Bitdefender GravityZone EDR is rated 8.6, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, CrowdStrike Falcon and Trellix Endpoint Security (ENS). See our Bitdefender GravityZone EDR vs. Symantec Endpoint Detection and Response report.
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