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Bitdefender GravityZone EDR vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like GravityZone's short implementation time. It takes only a day, at most."
"It's easy to deploy."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"We have had no issues with the support and consider it to be good, even when it comes to accredited resellers."
"I have found Bitdefender GravityZone Ultra to be highly scalable."
"I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing."
"The initial setup is easy."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The pricing is good."
"It is mostly used for malware detection and antivirus purposes."
"It is very simple to use."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The solution does its job with no issues."
"IPS and the user interface are good features."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
 

Cons

"I would like to see the capability for remote installation added, in particular for servers."
"They should include the Hebrew language for its technical support in terms of communication."
"Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers."
"They need to improve their encryption capabilities."
"The graphical user interface for EDR could be improved."
"The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own."
"They should improve the solution's patch management feature."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"The solution can always be more stable and more secure."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"The solution needs to provide better integration."
"A significant deterioration in customer support."
"It would be beneficial to have more integration and compatibility with other platforms."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"Its UI could be more user-friendly."
 

Pricing and Cost Advice

"The solution's pricing is average."
"As I am on a different model, my clients pay me on a monthly basis."
"I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten."
"When I first started using this solution I was paying $80 annually. I did not pay any additional fees. There are other solutions that are cheaper on the market."
"Licensing is done on a yearly basis and it's workstation-based."
"We take the subscription. Only we're taking that GravityZone and protection of the environment and the system. We didn't subscribe to the detection response."
"The solution's price is mid-ranged."
"There is a fully functional trial that we used and we didn't have any issues."
"We have a yearly subscription, and the pricing is fair."
"The price is okay, but it really depends on the customer's requirements."
"Symantec Endpoint Detection and Response is expensive."
"It is an expensive solution."
"We pay around $100,000 for 5000 licenses every year."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"It's a yearly subscription."
"The price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Government
6%
University
5%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.