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BigPanda vs Huawei eSight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
IT Alerting and Incident Management (10th), AIOps (9th)
Huawei eSight
Ranking in IT Infrastructure Monitoring
35th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Network Management Applications (10th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 0.9% compared to the previous year. The mindshare of Huawei eSight is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BigPanda0.6%
Huawei eSight0.8%
Other98.6%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
Gary Strydom - PeerSpot reviewer
Desktop Analyst at Transnet
Used to monitor devices and provides the hardware alarms feature
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The best of a bad lot was the error message deduping."
"The most valuable feature is the dashboard."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities."
"The program is very stable."
"The most valuable features of BigPanda are the API integration was good; it enables us to do faster onboarding."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"The most important features are alarm management and the visualization of the health of our network devices."
"The product is stable."
"The most important features are alarm management and the visualization of the health of our network devices."
"Technical support is good from Huawei."
 

Cons

"We'd like to see additional dashboard features included as part of the solution."
"The solution could improve by having better integration."
"The cost of this product is too high compared to New Relic."
"BigPanda attempts a little of everything and fails at most."
"The solutions were quite useful but not completely stable."
"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."
"BigPanda attempts a little of everything and fails at most; the AI, in particular, was worthless, and the visualization is primitive and not configurable."
"The solution could improve by having better integration."
"The price is very expensive."
"The price could be less costly."
"Technical support for the solution is not so good."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
 

Pricing and Cost Advice

"We pay $200,000 USD per year."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"The price of BigPanda is in the middle compared to other solutions."
"BigPanda is cheaper than the competitors."
"The price is very expensive."
"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."
"The solution’s pricing is reasonable."
"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
8%
Healthcare Company
6%
Outsourcing Company
5%
Financial Services Firm
15%
Comms Service Provider
9%
Manufacturing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise12
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise1
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What needs improvement with BigPanda?
There is room for improvement in BigPanda, and I believe they are fixing this. Agentic operations exist in these types of tools, and companies are catching up. Logic Monitor has a slightly differen...
What needs improvement with Huawei eSight?
Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.
What is your primary use case for Huawei eSight?
We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...
What advice do you have for others considering Huawei eSight?
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it i...
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Marina Bay, CITIC Pacific Mining
Find out what your peers are saying about BigPanda vs. Huawei eSight and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.