BigPanda vs Goliath Performance Monitor comparison

BigPanda and Goliath Technologies are both solutions in the IT Infrastructure Monitoring category. BigPanda is ranked #21 with an average rating of 8.3, while Goliath Technologies is ranked #69. BigPanda holds a 0.7% mindshare in IM, compared to Goliath Technologies’s 0.5% mindshare. Additionally, 85% of BigPanda users are willing to recommend the solution, compared to 50% of Goliath Technologies users who would recommend it.

BigPanda

Read 20 BigPanda reviews

4,250 Views
2,253 Comparison Views

85% willing to recommend

Goliath Performance Monitor

Read 5 Goliath Performance Monitor reviews

1,307 Views
1,216 Comparison Views

50% willing to recommend

BigPanda

Goliath Performance Monitor

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Executive SummaryUpdated on Oct 9, 2024

BigPanda and Goliath Performance Monitor are in competition within the IT monitoring and management category. BigPanda appears to have an advantage in automation and integration, while Goliath Performance Monitor leads in depth of performance insights.

Features:BigPanda includes algorithmic alert correlation, autonomous incident management, and streamlined workflows. Goliath Performance Monitor offers advanced monitoring for Citrix environments, in-depth end-user experience metrics, and deep performance insights.

Room for Improvement:BigPanda has areas to improve in enhanced customization options, scalability for larger enterprises, and reporting capabilities. Goliath Performance Monitor could improve in user interface simplicity, speed of initial configuration, and real-time alert capabilities.

Ease of Deployment and Customer Service:BigPanda's cloud-based model ensures rapid deployment with supportive customer service, easing integration with IT ecosystems. Goliath Performance Monitor also offers a cloud-based setup but demands more configuration, though it is offset by comprehensive support guides.

Pricing and ROI:BigPanda involves higher initial costs with significant ROI due to incident reduction and automation efficiencies. Goliath Performance Monitor offers a more economical entry with strong ROI from performance insights that enhance satisfaction.

To learn more, read our detailed BigPanda vs. Goliath Performance Monitor Report (Updated: June 2026).

Buyer's Guide

BigPanda vs. Goliath Performance Monitor

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BigPanda

Ranking in IT Infrastructure Monitoring

21st

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th), AIOps (9th)

Goliath Performance Monitor

Ranking in IT Infrastructure Monitoring

69th

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
BigPanda	0.7%
Goliath Performance Monitor	0.5%
Other	98.8%

IT Infrastructure Monitoring

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Automated incident workflows have reduced alert noise and now improve response efficiency

In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.

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networke29316

Senior Systems Engineer at a energy/utilities company with 201-500 employees

Monitors well with Citrix, stable, and the support is very responsive

It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most useful feature has been the AI/ML, and the way BigPanda uses the AI/ML is good compared to other SRE tools."

"A user-friendly solution."

"The best of a bad lot was the error message deduping."

"I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities."

"BigPanda simplifies the process by consolidating multiple monitoring platforms into a single console where I can view all issues."

"The main thing that we like about BigPanda is the user interface."

"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."

"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."

More BigPanda pros

"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."

"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."

"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."

"In conclusion, I think Goliath Performance Monitor is a true winner."

"I would definitely give them high praise for what they do, and for being a special niche product."

"Offers a diversity of features."

"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."

Cons

"The usability needs to improve, because it is a pure code environment."

"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."

"We had to use a partner for the deployment."

"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."

"BigPanda attempts a little of everything and fails at most; the AI, in particular, was worthless, and the visualization is primitive and not configurable."

"The solution could improve by having better integration."

"Logic Monitor has a slightly different and better version of agentic AI."

"In terms of product stability, I can rate it around nine. It is quite good, though I would not rate it a full ten because every time there is a new feature, I have to go through documents or contact support."

More BigPanda cons

"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."

"I would love to be able to tell what ISP the user is coming from."

"Issues with generating reports; consistency is not there."

"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."

"With Goliath IT Monitors, the processing speed is very slow."

"The setup is a bit complex."

Pricing and Cost Advice

"BigPanda is cheaper than the competitors."

"We pay $200,000 USD per year."

"The price of BigPanda is in the middle compared to other solutions."

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."

"The price seems reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Manufacturing Company

Healthcare Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	12

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What is your experience regarding pricing and costs for BigPanda?

Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...

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What needs improvement with BigPanda?

Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...

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Compared 16% of the time

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Compared 10% of the time

Splunk Enterprise Security vs Goliath Performance Monitor

Compared 9% of the time

vRealize Network Insight vs Goliath Performance Monitor

Compared 8% of the time

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Product Reports

Buyer's Guide

BigPanda

June 2026

Download BigPanda product report

Buyer's Guide

Goliath Performance Monitor

June 2026

Download Goliath Performance Monitor product report

Overview

BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.

BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.

What are the key features of BigPanda?

Root Cause Analysis: Efficient identification of the sources of incidents.
Alert Deduplication: Reduces alert noise by consolidating duplicates.
Event Correlation: Connects related alerts for easier incident management.
Automation: Streamlines processes for faster response times.
Seamless Integration: Connects with tools like ServiceNow and Teams.

What benefits or ROI can users find in reviews?

Increased Efficiency: Automates incident management tasks.
Operational Insights: Provides valuable analytics for strategic decisions.
Improved Collaboration: Integrates notifications with Slack and other platforms.
Reduced Alert Fatigue: Deduplication and suppression improve focus on critical issues.

BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.

BigPanda

Goliath Performance Monitor delivers comprehensive monitoring to ensure optimal IT performance. Its robust set of tools provides actionable insights for various IT environments, aiding in maintaining system functionality and user satisfaction through real-time data and alerts.

Designed to meet complex IT demands, Goliath Performance Monitor is a reliable choice for organizations aiming to enhance system performance and troubleshoot issues effectively. It supports a range of environments, offering real-time alerts and detailed reporting that empowers IT professionals to make informed decisions promptly. By focusing on user experience, it maximizes efficiency, promising improved service delivery and performance.

What are the key features of Goliath Performance Monitor?

Real-Time Alerts: Provides immediate notifications to prevent system downtime.
Comprehensive Reporting: Offers detailed insights to facilitate in-depth analysis.
Deployment Flexibility: Supports on-premise and cloud infrastructure management.

What benefits should you expect from Goliath Performance Monitor?

Reduced Downtime: Keeps systems operational through proactive monitoring.
Increased Efficiency: Streamlines IT processes with advanced analytics.
Cost Savings: Decreases overhead by optimizing resource use.

Goliath Performance Monitor is particularly beneficial in industries like healthcare and finance, where its monitoring capabilities enhance system reliability and service quality. Its integration into hospital networks, for instance, supports uninterrupted patient care and regulatory compliance through consistent system uptimes.

Goliath Technologies

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide

Buyer's Guide

BigPanda vs. Goliath Performance Monitor

June 2026

Free Report: BigPanda vs. Goliath Performance Monitor

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