BigPanda vs DX NetOps comparison

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2,000 views|1,071 comparisons
75% willing to recommend
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72 views|46 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between BigPanda and DX NetOps based on real PeerSpot user reviews.

Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigPanda vs. DX NetOps Report (Updated: March 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding.""The program is very stable.""The main thing that we like about BigPanda is the user interface.""We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process.""Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in.""A user-friendly solution.""Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.""Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."

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"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment.""It's good for root cause analysis for network problems and network link problems.""It is straightforward to configure, and you can quickly gather data from your infrastructure.""The AI is the best feature in this solution.""The solution is stable."

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Cons
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved.""BigPanda attempts a little of everything and fails at most.""The solution could improve by having better integration.""Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda.""BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity.""The cost of this product is too high compared to New Relic.""The UI for this solution could be improved. It is very hard to find what you are looking for.""We had to use a partner for the deployment."

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"Technical support could be more responsive.""Technical support needs to be better. They need to be more knowledgeable and responsive.""It would be better if they had an NFA network analysis feature. We appreciate features like extended network security for bucket flows, but it would be better to have some IDs, IPS functionalities, DDoS, or something like that.""Lacks dashboards and better integration with other solutions.""One improvement that could make the product better is to streamline its modules into a more cohesive solution."

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Pricing and Cost Advice
  • "They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
  • "We pay $200,000 USD per year."
  • "The price of BigPanda is in the middle compared to other solutions."
  • "BigPanda is cheaper than the competitors."
  • More BigPanda Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:One of the most valuable features of BigPanda is its user-friendly interface.
    Top Answer:It is straightforward to configure, and you can quickly gather data from your infrastructure.
    Top Answer:DX NetOps might seem pricey initially, but they often offer significant discounts, making it a better deal than it appears at first. They are flexible with pricing, especially for loyal users.
    Top Answer:One improvement that could make the product better is to streamline its modules into a more cohesive solution. Currently, it requires multiple modules for various functionalities even when they use… more »
    Ranking
    15th
    out of 31 in AIOps
    Views
    2,000
    Comparisons
    1,071
    Reviews
    7
    Average Words per Review
    343
    Rating
    6.3
    11th
    out of 31 in AIOps
    Views
    72
    Comparisons
    46
    Reviews
    5
    Average Words per Review
    476
    Rating
    8.6
    Comparisons
    Learn More
    Overview

    BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.

    BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.

    BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.

    Benefits of BigPanda Autonomous Operations Platform

    Some the benefits of using BigPanda’s Autonomous Operations platform include:

    • The ability to autonomously detect and respond to IT issues. BigPanda’s Autonomous Operations software autonomously searches for and detects issues. When found, its level-zero feature can then handle elementary tasks such as threat prioritization, which would otherwise require a dedicated team to handle. The solution can be adapted to meet your organization’s specific requirements.
    • The ability to receive new threat suggestions based on historical data. Armed with this knowledge, BigPanda’s Autonomous Operations’s machine learning algorithm makes reliable predictions of issues that might come up in the future.
    • The ability to manage BigPanda’s Autonomous Operations platform and view both real-time and historical data from a single interface. BigPanda’s Autonomous Operations platform UI is a centralized location where all levels of your organization’s IT teams can view system data and manage situations that may arise. The data displayed on this interface is always up-to-date. IT teams have the latest relevant information available to them at all times without having to conduct a search.

    Reviews from Real Users

    BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.

    PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

    Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”


    DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

    Sample Customers
    Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
    Fujitsu
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company16%
    Manufacturing Company9%
    Insurance Company6%
    VISITORS READING REVIEWS
    Manufacturing Company16%
    Financial Services Firm14%
    Computer Software Company13%
    Educational Organization7%
    Company Size
    REVIEWERS
    Small Business42%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise8%
    Large Enterprise76%
    Buyer's Guide
    BigPanda vs. DX NetOps
    March 2024
    Find out what your peers are saying about BigPanda vs. DX NetOps and other solutions. Updated: March 2024.
    771,157 professionals have used our research since 2012.

    BigPanda is ranked 15th in AIOps with 12 reviews while DX NetOps is ranked 11th in AIOps with 5 reviews. BigPanda is rated 7.2, while DX NetOps is rated 8.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of DX NetOps writes "Good performance, simple setup, and helpful for root cause analysis". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and IBM Tivoli NetCool OMNIbus, whereas DX NetOps is most compared with DX Spectrum, SolarWinds NPM, AppNeta by Broadcom, PRTG Network Monitor and IBM SevOne Network Performance Management (NPM). See our BigPanda vs. DX NetOps report.

    See our list of best AIOps vendors.

    We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.