

Symantec Data Loss Prevention and BigID Next cater to enterprise data protection and management needs. Symantec offers strong capabilities in endpoint and network protection, but BigID shines in data discovery and privacy management, especially for large, complex datasets.
Features: Symantec Data Loss Prevention offers advanced endpoint and network protection, leveraging machine learning for precise document classification and including a comprehensive Network Monitor. BigID Next excels in data discovery, supporting structured and unstructured data, and implements extensive data classification with privacy management features, making it adaptable across various platforms.
Room for Improvement: Symantec users report machine learning stability issues and a complex installation process due to its reliance on Oracle databases, along with limited USB port blocking capabilities. BigID, while strong in data classification, faces challenges with an intuitive user interface and limited automation capabilities compared to its competitors, as well as a notable occurrence of false positives during data scans.
Ease of Deployment and Customer Service: Symantec operates mainly in on-premises and hybrid cloud environments, known for a challenging deployment process and shifts in customer support quality post-Broadcom acquisition. BigID offers more streamlined deployment with flexible cloud options, maintains robust customer service, and users highlight responsiveness, although pricing remains a concern.
Pricing and ROI: Symantec's pricing model can be costly, accentuated by its dependence on Oracle databases, yet offers positive ROI with operational cost reductions. BigID positions itself with a premium pricing model, offering modular purchasing options that cater mainly to larger enterprises. Though sometimes expensive, its capabilities in data management are valued highly by large organizations, especially those with complex data needs.
It is one of the best tools in the market.
We have seen returns across all three aspects: fewer employees needed, money saved, and time saved with BigID.
I have seen a return on investment from using BigID, particularly as it is a regulatory and compliance tool that helps avoid potential penalties for non-compliance.
BigID has one of the best technical support teams.
I would rate the customer support a six because you cannot directly reach out to L3 or L2 support if there's a major issue.
developing the custom connectors was relatively easy because of the courses I attended at BigID University and the support given by the BigID engineering team.
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
The support team changed from MTechPro to a different partner, affecting our experience.
I have added very large data sources to the BigID environment, and it remains stable.
BigID is scalable, allowing you to purchase as many scanners as you want.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
BigID deserves recognition for the data discovery part, which has been wonderful and quite accurate, along with the confidence level process that allows us to fine-tune results for better accuracy from the database.
Symantec responded by creating an OCR module, enabling the capability to search within images.
They can improve their product and the features mainly to focus on how we can prevent that data within the organization, over the cloud, whatever it is, as that is important.
A main disadvantage of Symantec DLP is its reliance on Oracle.
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
The pricing is competitive in the market, however, I need to ask for the right price.
Symantec Data Loss Prevention is more expensive compared to competing solutions.
If it is a large target, then of course your cost will be high.
One of the best features of BigID is its strength in data discovery and governance.
BigID simplifies things by integrating both data protection and data privacy in one environment, making it easier for end users.
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
The centralized management console in Symantec Data Loss Prevention helps me understand the data flow analysis part from each and every department.
| Product | Market Share (%) |
|---|---|
| Symantec Data Loss Prevention | 4.2% |
| BigID | 3.4% |
| Other | 92.4% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 12 |
| Large Enterprise | 28 |
BigID Next offers advanced data discovery, classification, and governance tools, streamlining compliance with privacy laws while integrating seamlessly with Microsoft platforms.
BigID Next provides comprehensive data management through machine learning-enhanced capabilities, supporting data discovery and classification for both structured and unstructured data. By simplifying processes for GDPR and CCPA compliance, and facilitating data scanning and mapping across databases, it optimizes data management. Automation is central to its design, with solutions for DSAR requests, organizing data with security labels, and ensuring a holistic organizational data view. Improvements in navigation, bug fixes, and scan reliability remain essential, along with enhancing classifiers for broader region coverage.
What features does BigID Next offer?BigID Next is commonly implemented in industries needing robust data governance, such as finance and healthcare, where data privacy and compliance with regulations are critical. It aids in scanning and classifying extensive data volumes, helping businesses maintain regulatory compliance while managing data risks effectively.
Keeping sensitive corporate information safe and compliant has never been easy. But today, you’re faced with a totally new set of data protection challenges. Sensitive information is leaving the safety of your corporate network as more employees share files over consumer cloud storage services and access those files on their own mobile devices. The number of targeted cyber attacks continues to grow, as cybercriminals develop effective new methods for defeating traditional security measures and stealing corporate information. And as all of these factors converge, it becomes increasingly difficult to manage corporate information and protect it against loss and theft.
Symantec Data Loss Prevention (DLP) provides a comprehensive approach to information protection that embraces today’s cloud- and mobile-centered realities. With DLP, you can:
• Discover where data is stored across all of your cloud, mobile, network, endpoint, and storage systems
• Monitor how data is being used, whether your employees are on or off the network
• Protect data from being leaked or stolen—no matter where it’s stored or how it’s used
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