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BigID Next vs Symantec Data Loss Prevention comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
BigID Next offers strong ROI through compliance, data management integration, cost savings, automation, and reduced staffing, avoiding fines.
Sentiment score
6.2
Symantec Data Loss Prevention improves efficiency, reduces costs by up to 25%, and enhances data security management, offering clear ROI.
It is one of the best tools in the market.
Senior Manager at KPMG
We have seen returns across all three aspects: fewer employees needed, money saved, and time saved with BigID.
Senior Security Consultant at a consultancy with 10,001+ employees
I have seen a return on investment from using BigID, particularly as it is a regulatory and compliance tool that helps avoid potential penalties for non-compliance.
Senior Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
6.9
BigID Next's support is praised for responsiveness, efficiency, and high customer satisfaction, despite occasional delays and time-consuming initial contact.
Sentiment score
6.3
User experiences with Symantec Data Loss Prevention support vary widely, with mixed reviews on responsiveness, effectiveness, and cost concerns.
BigID has one of the best technical support teams.
Senior Manager at KPMG
I would rate the customer support a six because you cannot directly reach out to L3 or L2 support if there's a major issue.
Senior Security Consultant at a consultancy with 10,001+ employees
developing the custom connectors was relatively easy because of the courses I attended at BigID University and the support given by the BigID engineering team.
Senior Security Consultant at a consultancy with 10,001+ employees
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
Technical Team Leader at Redington (India) Ltd
The support team changed from MTechPro to a different partner, affecting our experience.
Information Security Engineer 4 at Amadeus
 

Scalability Issues

Sentiment score
6.9
BigID Next is scalable with mixed opinions, excelling in large environments but facing data handling and presentation challenges.
Sentiment score
7.6
Symantec Data Loss Prevention is scalable and adaptable for enterprises, but integration and virtualization challenges are sometimes reported.
I have added very large data sources to the BigID environment, and it remains stable.
Senior Security Consultant at a consultancy with 10,001+ employees
BigID is scalable, allowing you to purchase as many scanners as you want.
Senior Security Consultant at a consultancy with 10,001+ employees
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
Information Security Engineer 4 at Amadeus
Symantec Data Loss Prevention adapts to evolving security landscapes by handling MIP labels and sensitivity categorization.
Technical Specialist at Softcell Technologies Pvt. Ltd.
 

Stability Issues

Sentiment score
7.5
BigID Next is often seen as reliable with some stability concerns but praised for data security and ease of use.
Sentiment score
7.7
Symantec Data Loss Prevention is stable and reliable, excelling on Linux but occasionally facing latency and database connection issues.
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
The stability and scalability are its most important features.
Technical Specialist at Softcell Technologies Pvt. Ltd.
 

Room For Improvement

BigID Next needs enhancements in file access, security, automation, UI navigation, deployment, data governance, and support features.
Symantec Data Loss Prevention is complex, costly, and lacks support, requiring better integration, cloud features, and enhanced management.
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
Senior Manager at KPMG
BigID deserves recognition for the data discovery part, which has been wonderful and quite accurate, along with the confidence level process that allows us to fine-tune results for better accuracy from the database.
Assistant Manager - Cyber : Digital Privacy and Trust at Deloitte
Symantec responded by creating an OCR module, enabling the capability to search within images.
Technical Team Leader at Redington (India) Ltd
They can improve their product and the features mainly to focus on how we can prevent that data within the organization, over the cloud, whatever it is, as that is important.
System Manager at Randstad
It is very critical to understand whether an incident is a false positive or a true positive, particularly because some false positive incidents are quarantined.
Technical Specialist at Softcell Technologies Pvt. Ltd.
 

Setup Cost

BigID Next offers premium, capacity-based pricing; valued by large enterprises for advanced features, less feasible for smaller businesses.
Symantec Data Loss Prevention is costly but valued for comprehensive protection, with potential for competitive pricing via negotiation.
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
The pricing is competitive in the market, however, I need to ask for the right price.
Senior Manager at KPMG
Symantec Data Loss Prevention is more expensive compared to competing solutions.
Technical Team Leader at Redington (India) Ltd
If it is a large target, then of course your cost will be high.
System Manager at Randstad
 

Valuable Features

BigID Next offers a user-friendly design, seamless Microsoft integration, and powerful data discovery, classification, and protection capabilities.
Symantec DLP provides robust monitoring, policy management, and data protection with advanced classification, ML, and user-friendly management.
One of the best features of BigID is its strength in data discovery and governance.
Senior Manager at KPMG
BigID simplifies things by integrating both data protection and data privacy in one environment, making it easier for end users.
Senior Security Consultant at a consultancy with 10,001+ employees
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
Technical Team Leader at Redington (India) Ltd
Symantec Data Loss Prevention helps in identifying and securing sensitive data in my organization by being used for the internal, outgoing, and inbound traffic, specifically for any personal identification data leak prevention and any PII data.
Technical Specialist at Softcell Technologies Pvt. Ltd.
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
Information Security Engineer 4 at Amadeus
 

Categories and Ranking

BigID Next
Ranking in Data Loss Prevention (DLP)
13th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Data Governance (8th), Data Privacy Management Software (1st), Data Security Posture Management (DSPM) (5th), AI Data Analysis (7th), Data Security Platforms (DSP) (1st)
Symantec Data Loss Prevention
Ranking in Data Loss Prevention (DLP)
5th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Data Loss Prevention (DLP) category, the mindshare of BigID Next is 2.4%, down from 4.1% compared to the previous year. The mindshare of Symantec Data Loss Prevention is 3.9%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Symantec Data Loss Prevention3.9%
BigID Next2.4%
Other93.7%
Data Loss Prevention (DLP)
 

Featured Reviews

Aniruddha Nath - PeerSpot reviewer
Senior Security Consultant at a consultancy with 10,001+ employees
Data discovery has transformed compliance workflows and automation now speeds up requests and remediation
The best feature that BigID offers is data discovery and classification, which is the most powerful engine. It allows connecting to many different data sources, ranging from cloud to on-premises to structured to unstructured data. If there is no connector available, you can build your own classifiers as well. Regarding the custom classifier option, you can build custom classifiers using regular expressions, and I have done that if you know how to create regular expressions. Custom connectors are something you create to connect to a database where the connector is not available. BigID has positively impacted my organization as it's a very powerful tool, especially with the increasing regulatory compliances for different countries such as GDPR, CCPA, and India's recent DPDPA act. Having these tools in place greatly helps organizations avoid any penal charges for not being compliant with the regulatory compliances. For example, regarding compliance or reduced risks for my clients, the DSAR process I was talking about allows organizations to respond quickly to user data deletion requests under GDPR law, which traditionally has a 30-day or 60-day timeline. In larger organizations, when the number of requests is high, it becomes tedious. However, using DSAR automation with BigID, it's almost instantaneous; instead of 30 days, you can respond in just one day to what users have requested.
Abhishek Sawant - PeerSpot reviewer
System Manager at Randstad
Has strengthened data protection across departments and supported continuous monitoring
In future updates of Symantec Data Loss Prevention, I would like to see improvements based on the many attacks happening around the world. They can improve their product and the features mainly to focus on how we can prevent that data within the organization, over the cloud, whatever it is, as that is important.
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Insurance Company
8%
Comms Service Provider
7%
Financial Services Firm
17%
Comms Service Provider
12%
Manufacturing Company
11%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise11
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise30
 

Questions from the Community

What needs improvement with BigID?
One improvement I would suggest is addressing the intermittent failures of BigID scans, as there are times when some errors occur. I think the BigID team is aware of this and works on resolving iss...
What is your primary use case for BigID?
BigID's main use case is connecting to various data sources to perform the data discovery process, classify the data within those systems, and identify sensitive information across various structur...
What advice do you have for others considering BigID?
I have covered information regarding data scanning, data classification, and the DSAR module, as these are the parts I have worked on, apart from developing custom connectors for a few data sources...
What is your experience regarding pricing and costs for Symantec Data Loss Prevention?
I am not aware of the licensing cost for Symantec Data Loss Prevention because the licensing cost is up to senior management's decision. I really don't know what the cost of that is. It is based on...
What needs improvement with Symantec Data Loss Prevention?
There is room for improvement in incident management within Symantec Data Loss Prevention because most of the incidents are false positives. It is very critical to understand whether an incident is...
What is your primary use case for Symantec Data Loss Prevention?
The primary use case for Symantec Data Loss Prevention is for data leak prevention and as a security tool.
 

Also Known As

No data available
Symantec DLP
 

Overview

 

Sample Customers

Home Depot, Grant Thornton LLP, Cimpress, Fidelity Investments
Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company
Find out what your peers are saying about BigID Next vs. Symantec Data Loss Prevention and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.