Try our new research platform with insights from 80,000+ expert users

BigID Next vs Symantec Data Loss Prevention comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
BigID Next offers strong ROI through compliance, data management integration, cost savings, automation, and reduced staffing, avoiding fines.
Sentiment score
6.2
Symantec DLP increases ROI by reducing costs, improving response times, and enabling efficient data monitoring and policy configuration.
It is one of the best tools in the market.
Senior Manager at KPMG
We have seen returns across all three aspects: fewer employees needed, money saved, and time saved with BigID.
Senior Security Consultant at a consultancy with 10,001+ employees
I have seen a return on investment from using BigID, particularly as it is a regulatory and compliance tool that helps avoid potential penalties for non-compliance.
Senior Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
6.5
BigID Next's support is praised for responsiveness, efficiency, and high customer satisfaction, despite occasional delays and time-consuming initial contact.
Sentiment score
6.3
Symantec Data Loss Prevention support is mixed, with responsive staff but concerns over slow responses and knowledge gaps.
BigID has one of the best technical support teams.
Senior Manager at KPMG
I would rate the customer support a six because you cannot directly reach out to L3 or L2 support if there's a major issue.
Senior Security Consultant at a consultancy with 10,001+ employees
developing the custom connectors was relatively easy because of the courses I attended at BigID University and the support given by the BigID engineering team.
Senior Security Consultant at a consultancy with 10,001+ employees
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
Technical Team Leader at Redington (India) Ltd
The support team changed from MTechPro to a different partner, affecting our experience.
Information Security Engineer 4 at Amadeus
 

Scalability Issues

Sentiment score
6.7
BigID Next is scalable with mixed opinions, excelling in large environments but facing data handling and presentation challenges.
Sentiment score
7.6
Symantec Data Loss Prevention is highly scalable, favored by enterprises, though some face challenges with virtualization and browser integrations.
I have added very large data sources to the BigID environment, and it remains stable.
Senior Security Consultant at a consultancy with 10,001+ employees
BigID is scalable, allowing you to purchase as many scanners as you want.
Senior Security Consultant at a consultancy with 10,001+ employees
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
Information Security Engineer 4 at Amadeus
 

Stability Issues

Sentiment score
7.5
BigID Next is often seen as reliable with some stability concerns but praised for data security and ease of use.
Sentiment score
7.7
Symantec Data Loss Prevention is stable and reliable, with minor glitches and maintenance needs primarily on Windows and cloud features.
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
 

Room For Improvement

BigID Next needs enhancements in file access, security, automation, UI navigation, deployment, data governance, and support features.
Symantec Data Loss Prevention struggles with complexity, costly pricing, integration challenges, and requires improvements in support, features, and detection.
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
Senior Manager at KPMG
BigID deserves recognition for the data discovery part, which has been wonderful and quite accurate, along with the confidence level process that allows us to fine-tune results for better accuracy from the database.
Assistant Manager - Cyber : Digital Privacy and Trust at Deloitte
Symantec responded by creating an OCR module, enabling the capability to search within images.
Technical Team Leader at Redington (India) Ltd
They can improve their product and the features mainly to focus on how we can prevent that data within the organization, over the cloud, whatever it is, as that is important.
System Manager at Randstad
A main disadvantage of Symantec DLP is its reliance on Oracle.
Information Security Engineer 4 at Amadeus
 

Setup Cost

BigID Next offers premium, capacity-based pricing; valued by large enterprises for advanced features, less feasible for smaller businesses.
Symantec Data Loss Prevention has high pricing, with costs varying by deployment, database needs, and licensing options, suitable for enterprises.
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
The pricing is competitive in the market, however, I need to ask for the right price.
Senior Manager at KPMG
Symantec Data Loss Prevention is more expensive compared to competing solutions.
Technical Team Leader at Redington (India) Ltd
If it is a large target, then of course your cost will be high.
System Manager at Randstad
 

Valuable Features

BigID Next offers a user-friendly design, seamless Microsoft integration, and powerful data discovery, classification, and protection capabilities.
Symantec Data Loss Prevention provides comprehensive features, including data monitoring, machine learning, endpoint protection, network DLP, and advanced management.
One of the best features of BigID is its strength in data discovery and governance.
Senior Manager at KPMG
BigID simplifies things by integrating both data protection and data privacy in one environment, making it easier for end users.
Senior Security Consultant at a consultancy with 10,001+ employees
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
Technical Team Leader at Redington (India) Ltd
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
Information Security Engineer 4 at Amadeus
The centralized management console in Symantec Data Loss Prevention helps me understand the data flow analysis part from each and every department.
System Manager at Randstad
 

Categories and Ranking

BigID Next
Ranking in Data Loss Prevention (DLP)
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Data Governance (6th), Data Privacy Management Software (2nd), Data Security Posture Management (DSPM) (4th), AI Data Analysis (2nd)
Symantec Data Loss Prevention
Ranking in Data Loss Prevention (DLP)
3rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
61
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Data Loss Prevention (DLP) category, the mindshare of BigID Next is 3.4%, down from 4.5% compared to the previous year. The mindshare of Symantec Data Loss Prevention is 4.2%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Market Share Distribution
ProductMarket Share (%)
Symantec Data Loss Prevention4.2%
BigID3.4%
Other92.4%
Data Loss Prevention (DLP)
 

Featured Reviews

Aniruddha Nath - PeerSpot reviewer
Senior Security Consultant at a consultancy with 10,001+ employees
Data discovery has transformed compliance workflows and automation now speeds up requests and remediation
The best feature that BigID offers is data discovery and classification, which is the most powerful engine. It allows connecting to many different data sources, ranging from cloud to on-premises to structured to unstructured data. If there is no connector available, you can build your own classifiers as well. Regarding the custom classifier option, you can build custom classifiers using regular expressions, and I have done that if you know how to create regular expressions. Custom connectors are something you create to connect to a database where the connector is not available. BigID has positively impacted my organization as it's a very powerful tool, especially with the increasing regulatory compliances for different countries such as GDPR, CCPA, and India's recent DPDPA act. Having these tools in place greatly helps organizations avoid any penal charges for not being compliant with the regulatory compliances. For example, regarding compliance or reduced risks for my clients, the DSAR process I was talking about allows organizations to respond quickly to user data deletion requests under GDPR law, which traditionally has a 30-day or 60-day timeline. In larger organizations, when the number of requests is high, it becomes tedious. However, using DSAR automation with BigID, it's almost instantaneous; instead of 30 days, you can respond in just one day to what users have requested.
OT
Technical Team Leader at Redington (India) Ltd
Experienced implementation enhances security with robust detection and centralized management
A significant case highlighted an improvement need when a banking company lost 500 customer information pieces through screenshots. The data theft occurred through individual screenshots of credit note pages rather than taking complete PDF files. This incident led to the suggestion for implementing image detection methods, as Data Loss Prevention solutions needed to analyze image details. Symantec responded by creating an OCR module, enabling the capability to search within images. The pricing structure remains an area for improvement. We lost a POC despite installing 2,000 endpoints because Symantec Data Loss Prevention is more expensive compared to other solutions. Although the competing product couldn't match all the best practices, the price difference influenced the final decision.
report
Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Insurance Company
9%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise11
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise12
Large Enterprise28
 

Questions from the Community

What do you like most about BigID?
I like BigID's in-depth discovery and scanning capabilities, especially for unstructured data. This feature is a standout compared to competitors. The tool's data classification capabilities are i...
What needs improvement with BigID?
One improvement I would suggest is addressing the intermittent failures of BigID scans, as there are times when some errors occur. I think the BigID team is aware of this and works on resolving iss...
What is your primary use case for BigID?
BigID's main use case is connecting to various data sources to perform the data discovery process, classify the data within those systems, and identify sensitive information across various structur...
What do you like most about Symantec Data Loss Prevention?
It can prevent copying and encoding of HTTP data to various sites like Google, and Webex.
What is your experience regarding pricing and costs for Symantec Data Loss Prevention?
I am not aware of the licensing cost for Symantec Data Loss Prevention because the licensing cost is up to senior management's decision. I really don't know what the cost of that is. It is based on...
What needs improvement with Symantec Data Loss Prevention?
In future updates of Symantec Data Loss Prevention, I would like to see improvements based on the many attacks happening around the world. They can improve their product and the features mainly to ...
 

Also Known As

No data available
Symantec DLP
 

Overview

 

Sample Customers

Home Depot, Grant Thornton LLP, Cimpress, Fidelity Investments
Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company
Find out what your peers are saying about BigID Next vs. Symantec Data Loss Prevention and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.