We performed a comparison between BigFix and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"NGAV and EDR features are outstanding."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The most valuable feature of BigFix is the software deployment."
"The Storyline feature has significantly affected our incident response time. Originally, what would take us hours, now it takes us several minutes."
"In the past, we were not able to identify a few viruses, but now we are able to identify them because of the machine learning feature."
"One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important."
"SentinelOne has improved the overall security posture of the firm without creating a lot of hassle for our end users. Everything is a bit more secure. We think Singularity Complete has helped us reduce our organizational risks."
"The tool's most valuable feature is Vigilance Respond Pro monitoring. You don't have to have a dedicated SOC and worry about staffing."
"Being able to keep track of the endpoints and the data that is available from the endpoints is valuable. We can see the patch levels, whether Windows endpoints are active or inactive, and who is the last user that was logged on. We get a lot of granular information that is valuable even what we are not talking from a security standpoint."
"I am particularly interested in the new app vulnerability module that is included with the Singularity Complete edition."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"I haven't seen the use of AI in the solution."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We find the solution to be a bit expensive."
"ZTNA can improve latency."
"FortiEDR can be improved by providing more detailed reporting."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Cannot be used on mobile devices with a secure connection."
"The support needs improvement."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"I would like to see SDK for Web UI included in the next release."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The solution’s pricing could be improved."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"I would like to see the Self Service section made more user-friendly."
"Sometimes there is a lag time for our users."
"Communication and documentation could be improved."
"I would like to improve the reports because they are not so customizable and we would like more info from them."
"We often experience interruptions to our investigations in SentinelOne Singularity Complete."
"It can be a little daunting at first. With the deep visibility feature, if I had more insights into how to troubleshoot things better, that would be helpful. Their documentation could be a lot better. It could be more in-depth."
"SentinelOne can improve by having better integration with Active Directory."
"SentinelOne's customer support is sluggish and frequently fails to deliver sufficient assistance."
"The management console."
"Improvements for SentinelOne's Singularity Complete could include adjusting pricing for specific markets, ensuring affordability, and better alignment with customer expectations in those regions."
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BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. BigFix is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and ESET Endpoint Protection Platform. See our BigFix vs. SentinelOne Singularity Complete report.
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