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BigFix vs Ivanti Neurons Patch for Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
4th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Configuration Management (7th), Endpoint Protection Platform (EPP) (27th), Unified Endpoint Management (UEM) (4th)
Ivanti Neurons Patch for In...
Ranking in Patch Management
15th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Patch Management category, the mindshare of BigFix is 7.1%, down from 12.8% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 1.6%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
BigFix7.1%
Ivanti Neurons Patch for Intune1.6%
Other91.3%
Patch Management
 

Featured Reviews

Ravi Khanchandani - PeerSpot reviewer
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.
DddGgggg - PeerSpot reviewer
Allows us to set maintenance windows and deliver patches
We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BigFix is easy to use."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"It is very easy to use, as well as extremely efficient and accurate."
"We use the solution for security patching of Windows devices."
"Both in terms of features and operations, this is a good solution."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"The most valuable features are device management and support for upgrading applications."
"The technical support from Ivanti is good."
 

Cons

"I would like to see more integration with external data."
"Its pricing should be improved. It is too costly."
"I would like to see SDK for Web UI included in the next release."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"It could use better integration with Hypervisor products like VMware."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"I would like to have better support for the application."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."
"The product's support and configuration need to improve. It needs to be more scalable."
 

Pricing and Cost Advice

"The price is reasonable, but our customers find it expensive."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"Its price is very reasonable."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The solution is affordable."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The solution is expensive compared to other products."
"The license can get expensive if you have a lot of nodes."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
Computer Software Company
16%
Government
9%
Manufacturing Company
9%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In addition to reporting improvements, there should be a feature for application c...
What do you like most about Ivanti Patch for Windows?
We use the solution for security patching of Windows devices.
What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
 

Also Known As

Tivoli Endpoint Manager
Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Presbyterian Church
Find out what your peers are saying about BigFix vs. Ivanti Neurons Patch for Intune and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.