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BigFix vs Ivanti Neurons Patch for Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
8th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (33rd), Unified Endpoint Management (UEM) (9th)
Ivanti Neurons Patch for In...
Ranking in Patch Management
15th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Patch Management category, the mindshare of BigFix is 4.4%, down from 10.3% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 2.6%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
BigFix4.4%
Ivanti Neurons Patch for Intune2.6%
Other93.0%
Patch Management
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has one central location to manage all the different platforms that we have such as desktop, Windows Servers, Linux Server, Solaris, AIX and zLinux, and it's great to be able to manage them all from one central location."
"For our clients, what was normally a full 30 days of work is now down to a couple of days to get the data in and actually get out and patch the thing."
"Vulnerability scanning and patch automation."
"We basically use it as our master source and then, from that, it helps us provide a source of truth."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The most valuable feature is the patching."
"We can set a maintenance window and push the patch."
"Both in terms of features and operations, this is a good solution."
"I like the product's Peer to Peer patching feature."
"We use the solution for security patching of Windows devices."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"The most valuable features are device management and support for upgrading applications."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
 

Cons

"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"Technical support has sometimes been very good, and sometimes it's been not so good."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive."
"The console interface is not friendly, and requires training before using it in production."
"I'd definitely like to see additional feature parody in the web UI versus the console."
"It could use better integration with Hypervisor products like VMware."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"The biggest problem that I have with technical support is that it is not regional and we are dealing with time differences."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"I would like to have better support for the application."
"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."
 

Pricing and Cost Advice

"The price is very fair."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The price is reasonable, but our customers find it expensive."
"It might be about $23 a client."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The license can get expensive if you have a lot of nodes."
"The solution is affordable."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The solution is expensive compared to other products."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Government
9%
Computer Software Company
7%
Computer Software Company
16%
Manufacturing Company
8%
Government
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most affordable or competitive option, there is room for improvement. Additional feat...
What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
 

Also Known As

Tivoli Endpoint Manager
Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Presbyterian Church
Find out what your peers are saying about BigFix vs. Ivanti Neurons Patch for Intune and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.