We performed a comparison between BigFix and ESET Cloud Apps Protection based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I’ve found patching to be the most valuable feature of the solution."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"It's very straightforward."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The product lacks AI, ML, and IIT."
"Its pricing should be improved. It is too costly."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
BigFix is ranked 2nd in Patch Management with 91 reviews while ESET Cloud Apps Protection is ranked 16th in Patch Management with 2 reviews. BigFix is rated 8.6, while ESET Cloud Apps Protection is rated 9.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas ESET Cloud Apps Protection is most compared with Fortinet FortiMail and Microsoft Exchange Online Protection (EOP). See our BigFix vs. ESET Cloud Apps Protection report.
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