BigFix vs ESET Cloud Apps Protection comparison

Cancel
You must select at least 2 products to compare!
HCLTech Logo
5,634 views|3,197 comparisons
97% willing to recommend
ESET Logo
11 views|9 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigFix and ESET Cloud Apps Protection based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. ESET Cloud Apps Protection Report (Updated: March 2024).
769,630 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I’ve found patching to be the most valuable feature of the solution.""My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints.""The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments.""It's very straightforward.""The most valuable features of the solution are Windows patching and the hardware and software inventory.""The use of fast query has been extremely valuable providing insight in real time of the endpoints.""We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.""The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."

More BigFix Pros →

"The most valuable features are the precision of detection and the level of customization of the policy.""We are close to having 99% or 98% detection."

More ESET Cloud Apps Protection Pros →

Cons
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.""I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves.""Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes.""The product should become cloud-based. Also, the peer nesting ability of the product is a little backward.""The product lacks AI, ML, and IIT.""Its pricing should be improved. It is too costly.""The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment.""I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."

More BigFix Cons →

"It's not easy for an admin to check and decide if the email is good or not.""The specific domain file for Apache needs to be well-defined."

More ESET Cloud Apps Protection Cons →

Pricing and Cost Advice
  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "The solution provides affordable pricing for medium sized industries."
  • More ESET Cloud Apps Protection Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Patch Management solutions are best for your needs.
    769,630 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:The most valuable features are the precision of detection and the level of customization of the policy.
    Top Answer:The solution provides affordable pricing for medium sized industries.
    Top Answer:The specific domain file for Apache needs to be well-defined.
    Ranking
    2nd
    out of 50 in Patch Management
    Views
    5,634
    Comparisons
    3,197
    Reviews
    17
    Average Words per Review
    663
    Rating
    8.7
    16th
    out of 50 in Patch Management
    Views
    11
    Comparisons
    9
    Reviews
    2
    Average Words per Review
    507
    Rating
    9.5
    Comparisons
    Also Known As
    Tivoli Endpoint Manager
    ESET Mail Security
    Learn More
    Overview

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    ESET PROTECT Complete offers a complete multilayered protection for endpoints, cloud applications & email, the #1 threat vector.

    ESET PROTECT Complete is the ultimate cybersecurity solution that offers top-tier endpoint protection against ransomware and zero-day threats, backed by robust data security measures. It employs a sophisticated multilayered approach that combines multiple cutting-edge technologies to strike the perfect balance between performance optimization, threat detection, and minimizing false positives. With automated malware removal and mediation, it ensures uninterrupted business operations by providing advanced protection for data across general servers, network file storage including OneDrive, and multi-purpose servers. This comprehensive package also features powerful native encryption, enhancing data security to meet stringent compliance regulations.

    Furthermore, ESET PROTECT Complete offers proactive cloud-based threat defense, particularly against emerging threat types like ransomware, and safeguards Microsoft 365 applications from malware, spam, and phishing attacks via an intuitive cloud management console. With additional layers of security covering spam, phishing, malware, and threats from outdated systems and applications, this solution includes automated scanning, patching, and customizable policies for organizations. It empowers organizations to fortify their defenses and maintain a secure environment, offering centralized management and a comprehensive range of protective measures for businesses of all sizes. ESET PROTECT Complete is your all-encompassing cybersecurity solution for a safe and resilient digital landscape.
    Sample Customers
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Educational Organization44%
    Financial Services Firm9%
    Government7%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Real Estate/Law Firm10%
    Media Company6%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise49%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise16%
    Large Enterprise40%
    Buyer's Guide
    BigFix vs. ESET Cloud Apps Protection
    March 2024
    Find out what your peers are saying about BigFix vs. ESET Cloud Apps Protection and other solutions. Updated: March 2024.
    769,630 professionals have used our research since 2012.

    BigFix is ranked 2nd in Patch Management with 91 reviews while ESET Cloud Apps Protection is ranked 16th in Patch Management with 2 reviews. BigFix is rated 8.6, while ESET Cloud Apps Protection is rated 9.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas ESET Cloud Apps Protection is most compared with Fortinet FortiMail and Microsoft Exchange Online Protection (EOP). See our BigFix vs. ESET Cloud Apps Protection report.

    See our list of best Patch Management vendors.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.