No more typing reviews! Try our Samantha, our new voice AI agent.

BigFix vs BlackBerry Cylance Cybersecurity comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BigFix
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (10th), Patch Management (7th), Unified Endpoint Management (UEM) (10th), Autonomous Endpoint Management (5th)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BigFix is 1.7%, up from 1.2% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
BigFix1.7%
BlackBerry Cylance Cybersecurity1.6%
Other92.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"The product is very good, it has caught a lot of exploits that most products would not."
"The most valuable for us is the correlation feature."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"I recommend BigFix to others."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"Scalability is also really great."
"This product has massively reduced the wasted time for a technician to deploy or upgrade a security patch or a software version."
"BigFix has helped us in improving the overall endpoint posture and lifecycle management of the workstations as well as applications."
"Patch management: We've gone from hideous to amazing."
"Our compliance levels - i.e. our compliance percentage has improved."
"BigFix is reliable and stable, it is perfect."
"The quick installation would be the most valuable aspect of this solution."
"A user can continue to add endpoints and the solution will continue to perform well."
"The initial setup of CylancePROTECT is very easy."
"It does a good job of protecting us."
"It is extremely simple to manage and deploy."
"The solution’s AI is its most valuable feature."
"The solution is stable; it was no problem and all went quite well, with no bugs or freezes."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
 

Cons

"The solution could improve by providing better integration with their own products and others."
"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"This is a very costly product."
"The MAC agent is not as robust feature-wise as the PC version."
"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"A little bit more automation would be nice."
"There is one feature in BigFix called the automation patch policy that requires enhancement."
"I would like to see more custom content."
"The solution’s pricing could be improved."
"The deployment has room for improvement and can be more streamlined."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"For example, the interface and the Cylance Optics need to be improved a fair bit."
"CylancePROTECT could be improved in its technical support and communication."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions."
"The initial deployment was quite complicated."
"The problem is, for me, sometimes it creeps into the computers and into the servers that we want to get running."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The solution’s technical support could be improved."
 

Pricing and Cost Advice

"This is an expensive solution."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"I don't recall what the cost was, but it wasn't really that expensive."
"Cortex XDR’s pricing is very reasonable."
"The pricing is a little bit on the expensive side."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The price is on the higher side, but it's okay."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The price is very fair."
"We have a subscription-based contract with BigFix."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"It's not so heavily priced; rather, it's average and decent."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Construction Company
6%
Construction Company
12%
Comms Service Provider
7%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
Blackberry Protect
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about BigFix vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.