

BigFix and BlackBerry Cylance compete in cybersecurity solutions. Based on feature comparisons, BigFix's multi-platform support and extensive endpoint management make it more versatile, while Cylance’s AI-driven threat protection excels in specific threat detection.
Features:BigFix offers multi-platform support, extensive endpoint and patch management, and strong customization capabilities. Users appreciate its scalability, flexibility, and real-time reporting. Cylance focuses on AI and ML-based threat protection, with a lightweight, signature-less approach that efficiently handles zero-day threats, minimizing system resource use.
Room for Improvement:BigFix users seek improved documentation, web UI enhancements, better automation, and cloud integration. They also desire advancements in vulnerability reporting and multi-tenant support. Cylance users suggest improving the user interface, reducing false positives, and enhancing integration capabilities. They also seek better alerts and actionable insights post-threat detection.
Ease of Deployment and Customer Service:BigFix primarily operates on-premises with some cloud and hybrid capabilities, though many rely on tech support for setup. Its customer service is effective with timely support through various channels. Cylance supports diverse deployment models including cloud and hybrid, offering flexibility. Customers report a proactive support team, essential for troubleshooting and deployment.
Pricing and ROI:BigFix is priced per endpoint with subscription-based and RVU licensing, offering high ROI due to comprehensive capabilities and streamlined processes. Cylance charges per user, offering a cost-effective solution through lower resource usage and proactive security, often offsetting its initial higher per-user cost.
| Product | Market Share (%) |
|---|---|
| BigFix | 1.2% |
| BlackBerry Cylance Cybersecurity | 1.1% |
| Other | 97.7% |


| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.
BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.
What are the key features of BlackBerry Cylance Cybersecurity?Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.
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