We performed a comparison between BeyondTrust Password Safe and Keeper based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Smart Rules is a nice feature in BeyondTrust. It is a unique feature that BeyondTrust has as compared to other vendors such as CyberArk. With Smart Rules, you can do automatic onboarding of accounts. There are a lot of options and features. For example, you can do onboarding based on different AD attributes. It is a nice feature in BeyondTrust that some of the other PAM vendors don't have. With other vendors, we have to create our own scripts, whereas, with BeyondTrust, we can just use the in-built Smart Rules."
"The CI/CD and REST API are also satisfactory; the solution has a full PAM feature set and they all work well."
"Its number one feature is discovery. The discovery engine in BeyondTrust is off the charts. When they perform a discovery, you know everything there is about a server, including what software is installed. For example, if you want to group all of your database servers together, you can do that by using discovery and Smart Rules. If a server has Microsoft SQL installed, it gets put into a group based on a Smart Rule. It makes it very easy to determine what is what in your environment. As organizations grow or acquire other companies and merge, they lose track of what they have. BeyondTrust can help you throw a rope around it very rapidly."
"The product has improved security and login due to the system recordings. In case, there is a doubt that someone has done something which they shouldn't have been doing, we can just go back and check what the user actually did."
"It simplifies your compliance and tracking to benchmark other credentials and analytics."
"Session recording, password rotation, and password vaulting are the most valuable features."
"I like the session recording feature. I also like the analytics and reports. You can pull up a report, and the UI is fantastic. The system is recording when nobody's there, so we have a record of what's happening."
"BeyondTrust Password Safe has good reporting and Smart Rules which makes it convenient. Though Smart Rules are convenient, those who do not have much experience with such things may find it difficult to understand how these things work. Otherwise, I find Smart Rules very convenient to work with."
"It is very easy to install and setup."
"It syncs with all devices and supports all platforms."
"The possibility of assigning information to different groups and individuals has been the most valuable."
"Support is very quick to respond, and they have fixed any issues that I have had."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."
"It has a secure password generator that incorporates random creation tools and good security practices, which allows for an easy, quick, organized update and sharing with a work team."
"It is very easy to use, intuitive, and cost effective."
"Enables IT department to force very complex passwords for certain users."
"It has crashed on us in the past."
"We face screensaver timeout issues and problems with the server. I would like the product to include a server visibility feature."
"The product needs to have better integration with SAP products."
"If there was one thing, it would be having the documentation standardized. They should keep the documentation consistent. For example, when BeyondTrust updated one of their admin guides, they left out the information on the discovery account requirements, and then over a period of time, we ended up having to search multiple different documents to put together a string of information for a specific topic, which was problematic. It was minor, but it was problematic. Standardized documentation would be the one thing I would suggest."
"The only feature they could improve is the banners because they aren't informative. For example, if something is not correct and I open the error notification, the dialogue box simply says, "This is an error." It would be great if they could provide some valuable comments about how to fix the errors."
"We'd like to have incremental backups to ensure the solution's information is protected regularly."
"There are multiple features that have issues, although they could be specific to our environment. What we have seen is that whenever a user gets added to the authentication store, the sync between Password Safe and the authentication store, which is generally easy, takes a lot of time. It does not occur immediately."
"The database instance onboarding should be simplified. The problem is that you can scan the assets and databases inside a server, but you cannot onboard them or manage them with the smart tools. It has to be done manually. I think they should try to include more custom platforms."
"Keeper does not provide password management for mobile apps."
"I would love it if you didn't have to re-authenticate when you start up a new browser."
"Ability to set up password profiles that can predefine custom fields and password complexity."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"Search functions are sometimes weird."
"I would add a category for personal documents or photos of ID cards."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"
BeyondTrust Password Safe is ranked 5th in Enterprise Password Managers with 19 reviews while Keeper is ranked 10th in Enterprise Password Managers with 32 reviews. BeyondTrust Password Safe is rated 7.6, while Keeper is rated 9.2. The top reviewer of BeyondTrust Password Safe writes "Allows us to automatically rotate passwords, set the complexity, and enforce password policies on privileged accounts". On the other hand, the top reviewer of Keeper writes "It's an inexpensive, scalable solution that has improved our security". BeyondTrust Password Safe is most compared with HashiCorp Vault, Azure Key Vault, LastPass, BeyondTrust Privileged Remote Access and BeyondTrust DevOps Secrets Safe, whereas Keeper is most compared with HashiCorp Vault, CyberArk Privileged Access Manager, Azure Key Vault, LastPass and Dashlane. See our BeyondTrust Password Safe vs. Keeper report.
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